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Author Topic: GS70, notebook full of issues  (Read 1863 times)

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raymond.27oktober1995Topic starter

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GS70, notebook full of issues
« on: 16-October-15, 16:21:17 »

I've just bought my GS70 2QD 3 weeks ago, yet I think this laptop is the worst mistake I've ever made. This notebook just full of issues.
For example :
When playing online game, the laptop cannot seem to get stable connection. This is really sucks btw since my old cheap asus notebook can play the game just well. Seems like MSI 1800USD notebook really worse than ASUS 600USD notebook.
The temperature is way too hot and seems like everytime it goes to around 90 the notebook will get BSOD.
The static sound when using speaker is just really sucks, I expect more from dynaudio and MSI.
Please if there's someone who can help me solve the problems i've just listed please help me.
I just really regret my choice buying this notebook not ROG. Help me to change my mind
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RW3

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« Reply #1 on: 19-October-15, 05:17:38 »

Hi!  when doing online game, you may check if the Internet is unstable right now. Sometimes, it is the router problem.
Thus, you have to check you use wifi or LAN.
If not the Internet problem, you may think about update the Killer LAN /Wirless driver , Intel Wireless LAN or Chicony Wireless LAN.
(You can find from msi product download page)

Your CPU temperature so high and will shut down above 90. You can check if you install some malware or some software using lots of resource.
Try to remove or close them in order to reduce the temperature. I know the CPU will shut down above certain degree to protect itself from broken.
You may consider control the fan or add some cooler pad.

As for static sound when using speaker, you may try to install the latest A-Volute Nahimic with Audio Driver
(You can find from msi product download page)
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chc

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« Reply #2 on: 19-October-15, 07:50:14 »

Your GS70 is broadwell or haswell platform? If your GS70 is broadwell, then you must update BIOS to fix machine check exception error.
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4lberto

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« Reply #3 on: 19-October-15, 13:49:39 »

I've just bought my GS70 2QD 3 weeks ago, yet I think this laptop is the worst mistake I've ever made. This notebook just full of issues.
For example :
When playing online game, the laptop cannot seem to get stable connection. This is really sucks btw since my old cheap asus notebook can play the game just well. Seems like MSI 1800USD notebook really worse than ASUS 600USD notebook.
The temperature is way too hot and seems like everytime it goes to around 90 the notebook will get BSOD.
The static sound when using speaker is just really sucks, I expect more from dynaudio and MSI.
Please if there's someone who can help me solve the problems i've just listed please help me.
I just really regret my choice buying this notebook not ROG. Help me to change my mind
https://forum-en.msi.com/index.php?topic=252947.0

this tool will help you get every information about the laptop you got right now and copy the file.txt in here so we can analyze it ;)
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MSI GS70 Stealth i7 4720HQ 12 G /750 GB/ 128 GB SSD

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raymond.27oktober1995Topic starter

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« Reply #4 on: 09-November-15, 13:27:17 »

------------------
System Information
------------------
Serial Number:                9S7177314615ZF5000002
Product Name:                 GS70 2QD
OS:                           Microsoft Windows 10 Home Single Language 64-bit
Windows Product Key:          6F4BT
HDI Build:                    ZS7-1773BM4-ES7   3.TC0.A23.9.0.1  
BIOS Version:                 E1773IMS.305
BIOS Release Date:            2015/05/21
EC Version:                   1773EMS1 Ver5.05, 03/30/2015
CPU:                          Intel(R) Core(TM) i7-5700HQ CPU @ 2.70GHz
Memory:                       8192 MB @ 800 MHz
                               - 8192 MB, DDR3-1600, Hynix/Hyundai HMT41GS6BFR8A-PB  
Graphics:                     NVIDIA GeForce GTX 965M, 2048 MB
Graphics:                     Intel(R) HD Graphics 5600, 1024 MB
VBIOS Version:                84.04.29.00.23
Drive:                        SSD, 128GB, 118 GB
Drive:                        HDD, HGST HTS721010A9E630, 931.51 GB
Network:                      VMware Virtual Ethernet Adapter for VMnet8
Network:                      VMware Virtual Ethernet Adapter for VMnet1
Network:                      Killer Wireless-n/a/ac 1525 Wireless Network Adapter
Network:                      Bluetooth Device (Personal Area Network)
Network:                      Killer e2200 Gigabit Ethernet Controller

---------------------
Programs and Features
---------------------
µTorrent , 3.4.5.41202
Qt 5.5.0 , 5.5.0
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Autodesk AutoCAD 2014 - English , 19.1.18.0
Autodesk Inventor Professional 2015 - English , 19.0.15900.0000
Autodesk ReCap , 1.0.43.13
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CCleaner , 5.06
DAEMON Tools Lite , 10.1.0.0074
Autodesk DWG TrueView 2015 - English , 20.0.51.0
ELAN Touchpad 15.13.0.6_X64_WHQL , 15.13.0.6
MATLAB Production Server R2015a , 2.1
SteelSeries Engine , 2.8.450.22786
WinRAR 5.10 (64-bit) , 5.10.0
Microsoft SQL Server 2012 Transact-SQL ScriptDom  , 11.0.2100.60
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SketchUp 2015 , 15.3.331
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030 , 11.0.61030
Microsoft VSS Writer for SQL Server 2012 , 11.0.2100.60
Intel(R) Management Engine Components , 1.0.0.0
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Microsoft SQL Server 2012 Native Client  , 11.0.2100.60
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Microsoft Groove MUI (English) 2013 , 15.0.4420.1017
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Microsoft Office OSM MUI (Ukrainian) 2013 , 15.0.4569.1506
Microsoft Office OSM UX MUI (English) 2013 , 15.0.4420.1017
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Microsoft Lync MUI (English) 2013 , 15.0.4420.1017
Microsoft Visual Basic for Applications 7.1 (x64) English , 7.1.0.0
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NVIDIA Optimus Update 2.5.15.54 , 2.5.15.54
NVIDIA PhysX System Software 9.15.0428 , 9.15.0428
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NVIDIA LED Visualizer 1.0 , 1.0
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NVIDIA Install Application , 2.1002.183.1569
NVIDIA Network Service , 2.4
NVIDIA ShadowPlay 2.5.15.54 , 2.5.15.54
SHIELD Wireless Controller Driver , 2.5.15.54
NVIDIA Update Core , 2.5.15.54
NVIDIA Virtual Audio 1.2.31 , 1.2.31
Microsoft SQL Server 2008 Setup Support Files  , 10.1.2731.0
Autodesk Inventor Content Center Libraries 2015 (Desktop Content) , 19.0.15900.0000
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CodeMeter Runtime Kit v5.10 , 5.10.1220.500
Sql Server Customer Experience Improvement Program , 11.0.2100.60
Microsoft SQL Server 2008 Native Client , 10.0.1600.22
SCM , 13.015.04132
WinZip 17.5 , 17.5.10562
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030 , 11.0.61030
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VMware Player , 6.0.4
MSVCRT110_amd64 , 16.4.1109.0912
SOLIDWORKS Explorer 2015 SP02 x64 Edition , 23.20.50
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Help Desk , 1.0.1508.1802
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Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 , 9.0.30729.4148
Windows Live 软件包 , 16.4.3528.0331
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Microsoft Visual C++ 2008 x86 OpenMP Runtime 9.0.30729 , 9.0.30729
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-------------
OS Activation
-------------

Name: Windows(R), CoreSingleLanguage edition
Description: Windows(R) Operating System, RETAIL channel
Partial Product Key: 6F4BT
License Status: Licensed

The STATIC sound is just really frustrating
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glenns.email64

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« Reply #5 on: 09-November-15, 13:41:38 »

Well you do have the 5700HQ with what looks like an old BIOS, so there's that for starters...

The Intel BSOD bug in their 5700HQ CPU's isn't limited to just MSI, it's an Intel thing that all manufacturers are trying to deal with. Seems to mostly (always?) give the MACHINE_CHECK_EXCEPTION error from what I can tell...

MSI seems to have addressed it fairly quickly with BIOS updates. Check your download service/support page for more information.
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4lberto

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« Reply #6 on: 09-November-15, 13:59:19 »

if the "sound issue" happens only in the speaker and not in the headphone  audio jack, i would say it is Hardware related.

Contact MSI for further help. 


https://forum-en.msi.com/index.php?topic=107326.0
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MSI GS70 Stealth i7 4720HQ 12 G /750 GB/ 128 GB SSD

GTX860M GDDR5  2GB

:lookandok:

Make me best solution ! 

Hooah !
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