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Author Topic: My MSI DS200 Interceptor mouse is not working please help  (Read 2795 times)

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cardona302Topic starter

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I just bought the MSI DS200 Interceptor gaming mouse for my new MSI laptop. The laptop works just fine but the mouse is not working. I plug it in and it lights up and my computer makes that sound when you plug in a USB device and I can even change the color of the lights... and that's is it... the mouse pointer does not move and the buttons are non responsive. So I grabbed an extra mouse I had lying around and it worked just fine. Why is my MSI mouse not working. I have already tried reinstalling the drivers but that did nothing.
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Pesoen

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Re: My MSI DS200 Interceptor mouse is not working please help
« Reply #1 on: 04-January-16, 22:35:18 »

sorry for being a bit late, but have you tried using the mouse on another pc? easiest way to find a problem, is to try multiple computers, if it is a mouse or similar device.

i would suggest trying any other computer you can get access too, dont install the software, just plug it in, and see if it works, if it does, it might be a driver issue on your computer, if it still does not work, the mouse might be faulty.
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Current products i own from MSI:

  • DS200 Interceptor | Mouse
  • Z77A-GD55  | Motherboard
  • GTX970 | Graphics Card

Favorite Quote: You can't outrun death forever. But you can make the bastard work for it.

colin.birch42

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I have the same problem, the mouse worked initially (approx 3 hrs) now it lights up but nothing. I tried it on my wifes laptop and got a "device faulty" message.
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darkhawk

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Best to contact MSI directly about it here : >>How to contact MSI.<<
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Name            Motherboard                                CPU                                              RAM                             GPU                                            
System 1MSI GS73VR-6RFIntel i7 6700HQ16GB DDR4MSI GTX1060 6GB
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System 3MSI Z390 GodlikeIntel i9 9900K32GB DDR4 @ 3600 MHz MSI RTX 2070 Gaming Z 8GB

alphawolfcw

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Re: My MSI DS200 Interceptor mouse is not working please help
« Reply #4 on: 12-August-19, 18:41:13 »

my dudes im not sure but i have found a solution there is dust inside the mouse if you use a dust air spray near the scroller wheel it fixed my issue i hope it fixes yours too. 


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