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Author Topic: DS100 Mouse randomly moves to upper right corner  (Read 1722 times)

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darylTopic starter

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I have a newly purchased DS100 mouse and it works perfectly in my new desktop PC.

When I plug it into my laptop, the cursor randomly moves to the upper right corner.  I installed the MSI drivers but it had no effect.
I can't understand it because it works for 5 seconds; Then stops accepting movement from me and moves in a deliberate 45 degree line for about an inch; Then carries on working fine.

Any advice would help.
Thank you
Regards
Daryl
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darylTopic starter

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Ok after confirming it was some piece of software causing interference (via boot to safe mode), I ended running programs one by one.  After confirming, with repeating the process a few times, it was an app called Movescount which is made by SUUNTO for synchronising my running watch.  With this program terminated, I have no issues.
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darylTopic starter

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Re: DS100 Mouse randomly moves to upper right corner
« Reply #2 on: 24-June-16, 07:23:15 »

Now Steam is doing this.... which is a big problem.  Has anyone got any suggestions??  

I have tried different usb ports, changing cursor speeds, uninstall drivers.  It still moves up&right while steam is open.
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Svet

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Re: DS100 Mouse randomly moves to upper right corner
« Reply #3 on: 25-June-16, 13:18:41 »

normally such issues happens when a poor mouse pad is used
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darylTopic starter

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Re: DS100 Mouse randomly moves to upper right corner
« Reply #4 on: 26-June-16, 08:27:20 »

Thanks for the reply.  The mouse works perfectly when the conflicting software programs are closed.  And as soon as I open the apps, then the mouse moves.  I can hold it up in the air and the mouse still moves diagonally up&right.  So its not the laser or the hardware.  This seems to me like its a software/driver issue.
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Svet

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Re: DS100 Mouse randomly moves to upper right corner
« Reply #5 on: 26-June-16, 08:47:09 »

i see looks like you have a different reason for the same symtpons

since you figure this, what is this conflicting software? and can't you just don't use it?
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darylTopic starter

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Re: DS100 Mouse randomly moves to upper right corner
« Reply #6 on: 26-June-16, 09:04:23 »

If I have the Suunto Moveslink app open, then the mouse moves.  
If I have the same app closed but have the Suunto sports watch plugged in via USB, its fine until I open Steam.

So my solution is to do the sync with the sports watch and Moveslink.  Then I just have to charge it with some other usb charger.
Then steam works.

Hopefully this will help someone else with the same issue.  Software apps and/or USB devices can cause interference.
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Svet

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Re: DS100 Mouse randomly moves to upper right corner
« Reply #7 on: 26-June-16, 13:50:52 »

you can send feedback to msi tech here:
>>How to contact MSI.<<
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