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Author Topic: Live Update issues? See here.  (Read 100051 times)

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andreametelli

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Re: Live Update issues? See here.
« Reply #250 on: 08-November-19, 07:22:01 »

Hello,

Recently LiveUpdate (version 6.2) has stopped working, any interaction ends up with "No internet connection" claim - which is obviously false.
I did not change any AV/firewall settings. Did something broke after the last Windows (W10 64 bits here) update ?
Same problem! =(
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NichromeTopic starter

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Re: Live Update issues? See here.
« Reply #251 on: 08-November-19, 10:37:11 »

Hi

Made MSI aware of this bug. At the moment theres nothing that we can really do about it.
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Errors are red, My screen is blue .I think I deleted, System32.
99% of issues would be solved if people would read the manual first.

BUTTERS

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Re: Live Update issues? See here.
« Reply #252 on: 08-November-19, 11:19:55 »

Hi

Made MSI aware of this bug. At the moment theres nothing that we can really do about it.

THANK YOU
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BUTTERS

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Re: Live Update issues? See here.
« Reply #253 on: 10-November-19, 03:34:35 »

HOW LONG IT WILL TAKE TO FIX LIVE UPDATE 6 BUG ?
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NichromeTopic starter

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Re: Live Update issues? See here.
« Reply #254 on: 10-November-19, 07:08:29 »

They don't work during weekends :rolleyes:
Also >>Please read and comply with the Forum Rules.<< (caps).
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I only take responsibility for what I say, not for what you understand.  Any posts are my own views!

Errors are red, My screen is blue .I think I deleted, System32.
99% of issues would be solved if people would read the manual first.

BUTTERS

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Re: Live Update issues? See here.
« Reply #255 on: 10-November-19, 11:25:06 »

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david

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Re: Live Update issues? See here.
« Reply #256 on: 11-November-19, 13:31:41 »

"no internet connection"

I have been traveling so my PC was off for a long time. LIVE UPDATE suggested I update to the current version (I don't recall my previous version, but early 2019). Update seemed to have no issue, but gives the message of "no internet connection" (can't scan / update). My internet is fine, I am posting this reply from the same PC. 

Theory of the issue: I am using WiFi via USB, but maybe LIVE UPDATE is only looking at the onboard NIC? 

LIVE UPDATE 6 version 6.2.0.58
Board: Z170A PC MATE (MS-7971)
BIOS:  A.G0
OS: Windows 10 64bit Professional (v1809)

I did glance at the Windows firewall and don't see any obvious blocks or issues. No 3rd party AV tools or other firewalls are used. 

I did manually download and reinstall LIVE UPDATE directly from here (MSI), but that did not fix the issue. No error messages, all seemed fine like normal. However, I still have the same no internet connection problem when trying to scan. * I did not uninstall prior.
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Roxy

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Re: Live Update issues? See here.
« Reply #257 on: 11-November-19, 14:53:40 »

:shutup: Sadly Forget about what i say ,Msi Dragon center .30 & .60 is not working anymore too.

I have no better solution to offer for now, Sorry about that. 

We had to wait & see the next Moderator/Team message about this internal issue getting fixed .

And Yeah ,im same as like you reading this post , just hope MLU get fixed sooner ,have a nice day~ :party:
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BUTTERS

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Re: Live Update issues? See here.
« Reply #258 on: 12-November-19, 10:16:55 »

how long its going to be to fix live update 6 bug?
i need to update some driver
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rbleroy91

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Re: Live Update issues? See here.
« Reply #259 on: 12-November-19, 10:34:08 »

how long its going to be to fix live update 6 bug?
i need to update some driver
I have not the answer about Liveupdate availability but update of drivers can be done easily without it (myself, I never use Liveupdate). Go to the support page (for example, >>B450M Gaming Plus<<), download the driver then run it.
Hoping it shall help,,
:hat tip:
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BUTTERS

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Re: Live Update issues? See here.
« Reply #260 on: 12-November-19, 23:34:03 »

Msi live update 6 bug is fixed. Download latest version from msi website. its working fine again i checked it.
thank you moderators
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NichromeTopic starter

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Re: Live Update issues? See here.
« Reply #261 on: 13-November-19, 03:25:11 »

Msi live update 6 bug is fixed. Download latest version from msi website. its working fine again i checked it. thank you moderators
Yup, so I got an answer 2 days ago that they're working on the fix, and seems like it's out already :)
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I only take responsibility for what I say, not for what you understand.  Any posts are my own views!

Errors are red, My screen is blue .I think I deleted, System32.
99% of issues would be solved if people would read the manual first.

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Re: Live Update issues? See here.
« Reply #262 on: 13-November-19, 04:55:47 »

Yup, so I got an answer 2 days ago that they're working on the fix, and seems like it's out already :)

coz you make it happen. thank you sir🙂
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thalisrangel

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Re: Live Update issues? See here.
« Reply #263 on: 13-November-19, 11:55:10 »

Should i Update my bios of the  B350M GAMING PRO , i am using the Bios 
Version
7A39v2L
Release Date
2019-01-28

i am using a Ryzen 1600X?
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Roxy

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Re: Live Update issues? See here.
« Reply #264 on: 13-November-19, 13:59:04 »

Finally , Thanks you so much to have fixed this issue so quickly, you make good job Msi Team & Mods:biggthumbsup:

                                                           :lookandok:
                                       Download link for the new msi version >(click here)


Have some good winter holidays everyone   :party:  :dwarf:
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graeme.warrand

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Re: Live Update issues? See here.
« Reply #265 on: 15-November-19, 06:38:08 »

not to sure if this is right place but needs  must and apology if not right but please read all before  shouting 
MB  MSI MPG Z390 Intel i5 GC MSI 2080 Corsair 16 3000 ram Windows boot drive sam  970 Evo nvme M2  3 other  HD in machine
Hi When I boot up computer it goes straight into blue screen.
We have tried to  boot into safe mobe  via shift f8 not work
We have tried to boot from Dvd abd usb altering boot in bios nothing changed
We have remover the windows  hard drive to try full re install  still the same
We have updated bios via flash  still the same
the only time its slightly different it  when u put windows  10 disc in,  then boot, goes  to msi logo  then  press any  key, then window logo for 15 to 20 seconds then BSod (This happens with or without the windows hard drive in the machine
Just hoping there is some way the  motherboard can help in bios some how
This all happened the other night  when the  live update 6 DL think it was Wedensday night
The build is approx 5 months old with  no problem recorded at all been great motherboard and  GC nothing is  overclocked either.
Any ideas helpful have  read  hundreds of ways to try to re instal windows and  get rid of Blue Screen of  death SYSTEM THEAD EXCEPTION NOT HANDLED
Thanks
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dm.kitt

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Re: Live Update issues? See here.
« Reply #266 on: 15-November-19, 07:14:39 »

I have just built a gaming pc using mpg X570 gaming edge WiFi motherboard, updated drivers with the msi update tool and pc won’t get past bios screen everything is frozen
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rbleroy91

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Re: Live Update issues? See here.
« Reply #267 on: 15-November-19, 10:09:55 »

not to sure if this is right place but needs  must and apology if not right but please read all before  shouting
...
Please open your own topic. Because this one is about Liveupdate, many helping users will not even read this post.
See you later,
:hat tip:
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Re: Live Update issues? See here.
« Reply #268 on: 15-November-19, 13:53:46 »

I have a msi h61m-p23 (b3) mobo and running latest live update. On trying to update bios it shows none available yet on website there are still 4 bios updates available. I'm currently on 17.6. Even mflash doesn't want to flash beyond 17.6
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NichromeTopic starter

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Re: Live Update issues? See here.
« Reply #269 on: 15-November-19, 15:38:57 »

I have a msi h61m-p23 (b3) mobo and running latest live update. On trying to update bios it shows none available yet on website there are still 4 bios updates available. I'm currently on 17.6. Even mflash doesn't want to flash beyond 17.6
Because v19.0 and above is for Ivy Bridge CPUs.
Please open own topic if you're facing issues with updating BIOS as it's not really relevant to liveupdate.
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I only take responsibility for what I say, not for what you understand.  Any posts are my own views!

Errors are red, My screen is blue .I think I deleted, System32.
99% of issues would be solved if people would read the manual first.

ramilahmadov98

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Re: Live Update issues? See here.
« Reply #270 on: 16-November-19, 10:59:04 »

Hello, 
Yesterday I just booted my PC as usual, and i noticed the new bios update(it was not bios version update, but something called flash bios lights or blinkers or something like this) through MSI Live Update software and decided to click "Total Installer". Then my PC just turned off suddenly at some point during this process, because of this faulty update and never turned back on. Now i cannot even start my PC at all. Didn't even touch any hardware at all. Only the power button lights red and some light dot blinks slowly on the right side of the motherboard. Debug LED doesn't light as well. I press the power button and absolutely nothing happens, zero response from the motherboard/PC. I am so upset and don't know what to do. My PC was working perfectly fine and just because of this faulty update i can't use my PC anymore. When I press power button(on the motherboard or the case) nothing happens at all. I tried to switch bios, clear CMOS, removed battery, shorted 2-pin JBAT1, but nothing changes the situation. Please help!! 
Thank you very much in advance!
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Xtremepr0

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Re: Live Update issues? See here.
« Reply #271 on: 16-November-19, 16:24:03 »

Thats sad... If your mobo supports Flash Bios Button, Live Update should not be used for anything Bios related (MSI itself doesn't recommend it)... It's very weird that switching Bios didn't worked... I guess your only option is contacting MSI itself...
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Re: Live Update issues? See here.
« Reply #272 on: 02-December-19, 16:52:35 »

live update reminds me ever single day even though i set reminders to monthly and i have already done a scan. this is incredibly annoying.
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dreno

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Re: Live Update issues? See here.
« Reply #273 on: 07-December-19, 18:49:18 »

So I recently built a computer everything is running great on it everything is updated the problem is when I updated mystic light I started getting flickers even with the RGB lights off it flickers across my board there’s nothing touching contacts or anything installed wrong it must be software from the new program update I just need help I feel like my motherboard is going to fry or something just because of what I see but I know it won’t it’s just an eyesore i’ve tried updating the bios CMOS uninstalling reinstalling uninstalling again I’m just at a loss every 30 to 90 seconds a green purple blue or yellow light flicker or multiple colors as I said it only started happening after mystic light either from the update or uninstalling either or this is problem some please somebody help me
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NichromeTopic starter

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Re: Live Update issues? See here.
« Reply #274 on: 08-December-19, 04:41:49 »

So I recently built a computer everything is running great on it everything is updated the problem is when I updated mystic light I started getting flickers even with the RGB lights off it flickers across my board there’s nothing touching contacts or anything installed wrong it must be software from the new program update I just need help I feel like my motherboard is going to fry or something just because of what I see but I know it won’t it’s just an eyesore i’ve tried updating the bios CMOS uninstalling reinstalling uninstalling again I’m just at a loss every 30 to 90 seconds a green purple blue or yellow light flicker or multiple colors as I said it only started happening after mystic light either from the update or uninstalling either or this is problem some please somebody help me
Can you open new thread on this please and list full system spec according to >>Posting Guide<<
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I only take responsibility for what I say, not for what you understand.  Any posts are my own views!

Errors are red, My screen is blue .I think I deleted, System32.
99% of issues would be solved if people would read the manual first.

japsr1

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Re: Live Update issues? See here.
« Reply #275 on: 02-January-20, 08:11:43 »

I'm using live update 6 and when I scan for updates it finds an update for MSI Gaming App version 6.2.9.96 to 6.2.9.97. When I try the update it fails staying on the version 6.2.9.96.  The only thing I see is Utility for gaming series vga products. note: need install vga driver to enable gpu overclock. My entire system is up to date. Is this update not for my system?
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langbardr

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Re: Live Update issues? See here.
« Reply #276 on: 29-January-20, 08:29:46 »

Hi,

I have a B450 Gaming Pro Carbon AC and I need to update the bios in order to change my cpu for a Ryzen 3600.

Can I update it via Live Update or should I do it manually ?
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NichromeTopic starter

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Re: Live Update issues? See here.
« Reply #277 on: 29-January-20, 11:49:31 »

I suggest you do it manually to be on a safe side.
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Errors are red, My screen is blue .I think I deleted, System32.
99% of issues would be solved if people would read the manual first.

langbardr

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Re: Live Update issues? See here.
« Reply #278 on: 29-January-20, 13:16:56 »

Okay, I have the flash bios button on this motherboard, so it shouldn't be difficult to do it then.

Thanks for your reply.
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langbardr

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Re: Live Update issues? See here.
« Reply #279 on: 29-January-20, 13:51:40 »

After my manual bios update I plan to reinstall a clean Windows version.  What's the recommended way to install all the drivers ? Using Live Update and let it find and install all driver by irself, or going on the site to pick up every drivers and install them one by one ?
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NichromeTopic starter

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Re: Live Update issues? See here.
« Reply #280 on: 29-January-20, 14:45:45 »

After my manual bios update I plan to reinstall a clean Windows version.  What's the recommended way to install all the drivers ? Using Live Update and let it find and install all driver by irself, or going on the site to pick up every drivers and install them one by one ?
Let Windows download and install all updates etc first.
Intall your graphics card drivers straight from Nvidia/AMD site.
Then you can use LiveUpdate to install other drivers.
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I only take responsibility for what I say, not for what you understand.  Any posts are my own views!

Errors are red, My screen is blue .I think I deleted, System32.
99% of issues would be solved if people would read the manual first.

langbardr

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Re: Live Update issues? See here.
« Reply #281 on: 29-January-20, 16:04:21 »

I'll do that. Thanks again.
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Re: Live Update issues? See here.
« Reply #282 on: 08-February-20, 01:54:30 »

Just built a PC last week with the B450 Tomahawk Max and Ryzen 5 3500. Pretty much none of the MSI apps are working on my system.
Mystic light worked initially, but the RGB went back to default on restart, and the software could no longer change the light settings after that.
Tried installing App Manager, Live Update and Gaming App. Live Update and Gaming App refuse to open, whether it's through App Manager or by directly opening the exe.
This is a fresh installation, so everything is at the latest version. Shouldn't be a driver issue, since I just installed them a few days back.
Not sure if related, but I'm running this with Japanese system locale, and English (US) language. Whatever apps actually open up seem to be in Japanese, which might be due to this (although system locale was only supposed to change unicode).
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andersonblacksabbath_7

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Re: Live Update issues? See here.
« Reply #283 on: 11-February-20, 17:55:59 »

Hi everyone, I had a problem that I think its related to the Live Update and I want your opinion.

Last sunday I decided to format my pc (that was working perfectly), installing Windows 10 in a new ssd. I was installing the drivers and softwares when, in one of the several times you need to restart, the screen became weird and the video freezed, then the screen turned into black, in the middle time the cursor was moving and freezing, like the windows itself, it was freezing for some seconds and became normal and freezing again. This happened a few times when I restarted the pc.

So, I decided to format, again, and this time I created various restoration points for each 2 drivers/softwares that I installed. I installed the GPU driver and the sound driver, Crystal Disk Info and 2 more softwares (between the installations I was restarting the pc to see if it was happening yet), and when I finallly decided to install the MSI softwares I started installing Live Update and Xboost. It happened in the desktop, the exactly same screen that had showed earlier. Then I used the restoration point and continued to install other programs and several games. I didn't reinstalled any of the 2 programs and until now the windows is working perfectly again. I'll put a photo and try to put a video of the problem. What do you think? It really can be related to the MSI programs?

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flobelix

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Re: Live Update issues? See here.
« Reply #284 on: 12-February-20, 05:32:57 »

That is in no way a Live Update issue. Please open an own thread.
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Re: Live Update issues? See here.
« Reply #285 on: 12-February-20, 07:17:53 »

That is in no way a Live Update issue. Please open an own thread.
Maybe not, but the problem stopped at the moment that I restored windows, uninstalling Live Update and Xboost. Coincidence or not, the information stays.
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Re: Live Update issues? See here.
« Reply #286 on: 12-February-20, 08:17:10 »

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Re: Live Update issues? See here.
« Reply #287 on: 16-February-20, 18:32:42 »

I  used LiveUpdate 6 today. It suggested there was an update so I performed that first. I do not have the exact version because the computer is now dead. I was attempting to update MSI X470 Gaming Plus MAX as the PC was having erratic problems of freezes and video blinking, browser windows closing themselves, etc. I presumed that LiveUpdate 6 would find me the correct BIOS update and trusted it. It correctly reported my motherboard as M7B79. I downloaded and saved BIOS H40, as suggested, then installed it using M-Flash. I now understand by researching MSI site that this BIOS is for a completely different motherboard, A88X-G41 PC Mate. As soon as the M-Flash was done, my PC rebooted and is now dead as a rock. I am using this forum on my old laptop.
Who is at fault for this? I have trust in MSI products but now I am out a motherboard because of defective MSI software...?? I am really interested what the response may be to this software error. Is there a way to back up BIOS updates to factory original? I have already tried powering down, removing power and pressing the Clear CMOS button twice now for over 10 seconds.
HELP!!
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Re: Live Update issues? See here.
« Reply #288 on: 01-March-20, 05:52:35 »

Hey! I've got an issue - MSI Live update not launching at all. Even after reinstalling, cleaning and etc. Any help appreciated.
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« Reply #289 on: 19-March-20, 16:49:54 »

Yes im running the MSI B450 Gaming Carbon Pro Ac board
Msi RX580 video
Samsung Evo 970 M2 Nvme
16 gig 3000 MHz Crucial mem
Ryzen 5 2600
Win 10 home 64 bit
Thought Specs may help
Problem is Gaming App keeps coming up that there is a new version 
6.2.0.97 I update it goes away until the next boot then same thing pops up
What am I doing wrong
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NichromeTopic starter

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Re: Live Update issues? See here.
« Reply #290 on: 19-March-20, 17:20:53 »

It might be discovering the version incorrectly. If you have already updated to latest version then just ignore it.
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I only take responsibility for what I say, not for what you understand.  Any posts are my own views!

Errors are red, My screen is blue .I think I deleted, System32.
99% of issues would be solved if people would read the manual first.

t-varoey

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Re: Live Update issues? See here.
« Reply #291 on: 25-March-20, 07:13:07 »

Updated bios with MSI Liveupdate 6 and now my pc starts with no picture ??
How can i repair bios with no screen ?
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Mekiz79

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Re: Live Update issues? See here.
« Reply #292 on: 25-March-20, 07:31:20 »

Hey! I've got an issue - MSI Live update not launching at all. Even after reinstalling, cleaning and etc. Any help appreciated.

I have the exact same issue, loaded Live update and it said that there was an update to the program, after the update had installed Live update won't open anymore, nothing happens when you double click the icon!!
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chocopardo13420

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Re: Live Update issues? See here.
« Reply #293 on: 28-March-20, 12:47:09 »

I am having issue with that live update. Since i updated it my computer starts freezing and restart. Please help,
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NichromeTopic starter

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Re: Live Update issues? See here.
« Reply #294 on: 28-March-20, 14:32:57 »

Updated bios with MSI Liveupdate 6 and now my pc starts with no picture ??
How can i repair bios with no screen ?
Reflash BIOS manually using MFlash. BIOS file available on your product's site.

I have the exact same issue, loaded Live update and it said that there was an update to the program, after the update had installed Live update won't open anymore, nothing happens when you double click the icon!!
I am having issue with that live update. Since i updated it my computer starts freezing and restart. Please help,
I think MSI might have broken something with LiveUpdate. I suggest you tell them that you are facing issues with it.
>>How to contact MSI.<<
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I only take responsibility for what I say, not for what you understand.  Any posts are my own views!

Errors are red, My screen is blue .I think I deleted, System32.
99% of issues would be solved if people would read the manual first.
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