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Author Topic: AMD Ryzen memory support  (Read 224423 times)

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werner.punz

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Re: AMD Ryzen memory support
« Reply #650 on: 07-January-18, 15:00:36 »

same boat here. I bought a Ryzen 1700 , MSI x370 gaming plus, and literraly the best DDR4 kit available (TridentZ 3200CL14 , samsung B-Die)
and yet it won't boot past 2800

My guess is that MSI boards lacks the "DDR4 voltage boot" that is available on ASUS boards.
so even if you set 1.35v DDR voltage in bios, at boot it's set to auto (1.2v) then it bumps to 1.35V, after booting. But if it can't boot, it will never reach 1.35v

I got the segfault bug when compiling on linux with my first Ryzen 1700. RMA'd it. the new one comming directly from AMD show same behavior : at 2900 it won't boot.

so yeah i'm wondering if I try to resell this mobo to someone would find 2666/2800 okay , and buy an asus
OR sell everything and wait for the next ryzen+ and x400 chipset this spring. samsung announced better ram chips too

So I expect 3200 to be much easier to reach for the next stepping, maybe at 4.3 Ghz or so
since i have a 4790k i am not really urged to upgrade, it was more like an impulsive buy since i am an amd fan
Actually I use G.Skill Flare X with the same board and with only two slots filled I can run 3200 MHz perfectly fine (standard XMP-2 3200/14/14/14/34 settings). With 4 slots however I only be able to reach 2933.
I would rather sell the ram and try a different brand, you simply lost the silicone lottery on the ram here.
Btw minor sidequestion which I could not find any answer two. Why is the maximum frequency with all four slots lower than with 2? Memory controller issue in the processor?
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ricky.x32

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Re: AMD Ryzen memory support
« Reply #651 on: 07-January-18, 21:54:22 »

Hey guys, I need a little advice...

Last year I built three gaming rigs for my brothers and I, two with AMD's Ryzen 7 1700 on MSI's B350 Gaming Pro Carbon, and one with Intel's i7 6700K on a Gigabyte's Z170 Gaming 3.

Honestly, overclocking the i7 6700K to 4.6GHz on air took mere seconds, whereas I instantly ran into trouble with the Ryzen rigs, and I just quit because they were sufficiently fast out of the box.

The problem I had of course was getting the RAM to work at or near their XMP profiles, and even when I thought I had it right it would just become an issue once again after I would overclock the CPU and stress test the system, so I quit.

Should I just quit on ever being able to run my 3200MHz RAM on my Ryzen setups? Each one has a 16GB Vengeance LPX DDR4 3200MHz Memory Kit (2x8GB). The i7 6700K has a 16GB Ballistix Tactical DDR4 2666MHz Memory Kit (2x8GB). and I have a 16GB Vengeance LPX DDR4 2666MHz Memory Kit (2x8GB) lying aound. Should I just use the 2666MHz RAM for Ryzen and overclock the CPU? Yes, I've flashed the newest BIOS and nothing has changed...
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Aurora_aun

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Re: AMD Ryzen memory support
« Reply #652 on: 07-January-18, 22:36:31 »

Hi. First. I read all the pages. I want to buy a pc, and the store gave me this build

MSI x370 gaming plus
ryzen 5 1600
ram ddr4 lpx corsair vengeance 3000 mhz 2x8 16 gb (CMK16GX4M2B3000C15)
ASUS ROG STRIX GTX 1070 GAMING 8GB DDR5
SSD 256GB INTEL SATA 3 2.5'
HDD 2TB TOSHIBA SATA3 3.5'
SENTEY MBP650-HS
SENTEY K20
WIFI TP-LINK 2 ANTENAS 300MBPS


The ram is not in the QVL list, but I read that some people in this thread had/have rams that are not in the qvl list and they didn't have any problem. Anybody have MSI x370 with this ram? What are the problems that I can have? What should i say to the store? Is there any program that they could run to prove the stability or the frequency of the ram? What are the problems that I can have? There was any update in the bios and right now is all right? In what mhz is working this mother with this ram? 2667? 2993?

I live in Argentina so I don't have a lot of options in ram, I read that 3200 mhz is working well but it's very expensive to get that ram here, and the store don't have it.
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Mother MSI X370 Gaming Plus
AMD Ryzen 1600
RAM Corsair Vengeance LPX 16 GB (2x8) 3000 Mhz CMK16GX4M2B3000C15 OC at 2933 Mhz 
GPU Asus Rog Strix GTX 1070 8GB Gaming
SSD Intel Sata 3 2.5' 256GB
HDD Toshiba Sata 3 3.5' 2 TB
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darkhawk

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Re: AMD Ryzen memory support
« Reply #653 on: 08-January-18, 04:33:53 »

Hey guys, I need a little advice...

Last year I built three gaming rigs for my brothers and I, two with AMD's Ryzen 7 1700 on MSI's B350 Gaming Pro Carbon, and one with Intel's i7 6700K on a Gigabyte's Z170 Gaming 3.

Honestly, overclocking the i7 6700K to 4.6GHz on air took mere seconds, whereas I instantly ran into trouble with the Ryzen rigs, and I just quit because they were sufficiently fast out of the box.

The problem I had of course was getting the RAM to work at or near their XMP profiles, and even when I thought I had it right it would just become an issue once again after I would overclock the CPU and stress test the system, so I quit.

Should I just quit on ever being able to run my 3200MHz RAM on my Ryzen setups? Each one has a 16GB Vengeance LPX DDR4 3200MHz Memory Kit (2x8GB). The i7 6700K has a 16GB Ballistix Tactical DDR4 2666MHz Memory Kit (2x8GB). and I have a 16GB Vengeance LPX DDR4 2666MHz Memory Kit (2x8GB) lying aound. Should I just use the 2666MHz RAM for Ryzen and overclock the CPU? Yes, I've flashed the newest BIOS and nothing has changed...

To be perfectly honest, I would get as high as you can (even if it's only 2933 MHz) using the pre-defined settings in the BIOS. You might get higher if you spend quite a bit of time dialing in the memory perfectly, but I don't think it's worth the time it takes to do it.
Even at 2667 MHz, you're not losing THAT much performance (maybe 5% in some situations) overall.

As we've stated many times, this is AMD's first foray into DDR4 with their CPU's. The best hope is that with the next generation it's much better, much like it ended up being with Intel and their X99 platform and subsequent CPU's that used that platform (and the subsequent Z170 and Z270 platforms, etc....).
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darkhawk

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Re: AMD Ryzen memory support
« Reply #654 on: 08-January-18, 04:36:26 »

Hi. First. I read all the pages. I want to buy a pc, and the store gave me this build

MSI x370 gaming plus
ryzen 5 1600
ram ddr4 lpx corsair vengeance 3000 mhz 2x8 16 gb (CMK16GX4M2B3000C15)
ASUS ROG STRIX GTX 1070 GAMING 8GB DDR5
SSD 256GB INTEL SATA 3 2.5'
HDD 2TB TOSHIBA SATA3 3.5'
SENTEY MBP650-HS
SENTEY K20
WIFI TP-LINK 2 ANTENAS 300MBPS


The ram is not in the QVL list, but I read that some people in this thread had/have rams that are not in the qvl list and they didn't have any problem. Anybody have MSI x370 with this ram? What are the problems that I can have? What should i say to the store? Is there any program that they could run to prove the stability or the frequency of the ram? What are the problems that I can have? There was any update in the bios and right now is all right? In what mhz is working this mother with this ram? 2667? 2993?

I live in Argentina so I don't have a lot of options in ram, I read that 3200 mhz is working well but it's very expensive to get that ram here, and the store don't have it.

3200 MHz can work well, depending on the memory and the CPU.
Some can hit it easily because they have a great CPU IMC. Others have issues and can only get 2667 MHz. 

Truth be told, expect to get 2667 MHz. Be happy if you can get more. 

As far as working with specific memory, again, in many cases it's not the memory limiting the speed, but the CPU and it's integrated IMC.
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domsacco

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Re: AMD Ryzen memory support
« Reply #655 on: 24-January-18, 16:59:05 »

Hi guys, just ordered an MSI x370 Gaming Plus board with a Ryzen 7 1700X to upgrade my PC. 

Any fast recommendations for decent RAM for this? I'm looking for two 16GB sticks for now. I was going to get this one but it's not listed as compatible Ryzen RAM on the MSI website: https://www.amazon.co.uk/dp/B072FLGN4V/_encoding=UTF8?coliid=I2BGP1OZLXX8WW&colid=1SUQL9RQUJK2K&psc=1 

Any help would be greatly appreciated, I am not very technical and I'm finding it hard to find what I need trawling back through old posts in this thread.
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darkhawk

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Re: AMD Ryzen memory support
« Reply #656 on: 25-January-18, 06:47:09 »

Will it work? Probably.
Will you get 3200 MHz? Possibly, but I wouldn't expect to.


That's basically where I'm at with things.
Assume you'll get 2667 MHz. 
If you're lucky, you'll get 2933 MHz.
If you're really lucky, you'll get 3200 MHz without any issues.
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RemusMTopic starter

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Re: AMD Ryzen memory support
« Reply #657 on: 25-January-18, 06:48:08 »

Hi guys, just ordered an MSI x370 Gaming Plus board with a Ryzen 7 1700X to upgrade my PC.

Any fast recommendations for decent RAM for this? I'm looking for two 16GB sticks for now.

Very good results with the Ryzen CPUs:
2 x 16GB DDR4-2400
https://www.gskill.com/en/product/f4-2400c16d-32gfx
2 x 16GB DDR4-2933
https://www.gskill.com/en/product/f4-2933c16d-32gfx
All the 2 x 16GB Gskill options (2133 ... 2933):
https://www.gskill.com/en/finder?cat=31&prop_2=32GB+%2816GBx2%29&prop_6=0&prop_3=0&prop_4=0&prop_1=0&series=2954
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note: NO overclocking!

domsacco

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Re: AMD Ryzen memory support
« Reply #658 on: 25-January-18, 16:15:48 »

Thanks for the advice! I may go for the G Skill RAM and look into it further.
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Nichrome

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Re: AMD Ryzen memory support
« Reply #659 on: 26-January-18, 02:06:32 »

To be honest with you guys, this is the first time I could recommend GSkill myself.
They are known to not work very well with MSI Intel boards (all across most platforms). But on AM4 they work like a charm. I do not know where the magic happened, but seems like GSKill RAM is the most successful in terms of achieving higher frequencies on AM4 boards.
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RemusMTopic starter

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Re: AMD Ryzen memory support
« Reply #660 on: 26-January-18, 02:26:59 »

To be honest with you guys, this is the first time I could recommend GSkill myself.
They are known to not work very well with MSI Intel boards (all across most platforms). But on AM4 they work like a charm.

:biggthumbsup:

I always recommend Corsair memory for the Intel CPUs.
But for AMD Ryzen ... :bonk:
:lol_anim:
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OS: BASIC Spectrum Sinclair

note: NO overclocking!

domsacco

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Re: AMD Ryzen memory support
« Reply #661 on: 28-January-18, 16:45:51 »

Guys thanks again for the suggestion, however the GSKILL F4-2933C16D-32GFX is not listed on my motherboard's compatibility page: https://www.msi.com/Motherboard/support/X370-GAMING-PLUS.html#support-mem-12

Any idea what's going on or if that compatibility list isn't up to date? I seem to keep hitting a brick wall with this compatibility list.

Thanks.
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darkhawk

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Re: AMD Ryzen memory support
« Reply #662 on: 28-January-18, 20:20:51 »

Guys thanks again for the suggestion, however the GSKILL F4-2933C16D-32GFX is not listed on my motherboard's compatibility page: https://www.msi.com/Motherboard/support/X370-GAMING-PLUS.html#support-mem-12

Any idea what's going on or if that compatibility list isn't up to date? I seem to keep hitting a brick wall with this compatibility list.

Thanks.

MSI test a motherboard with whatever memory  they have on hand, at the time.
If the memory isn't on hand, they don't test it. 
That doesn't mean the memory WON'T work, it just means they haven't tested it.
Generally, any memory SHOULD work just fine....but your mileage may vary. 
Personally, I'd stick to any of the known name brands (G.Skill, Corsair, Crucial, Kingston, Micron, etc....)

IE will the G.Skill memory you listed work? Most likely.
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Aurora_aun

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Re: AMD Ryzen memory support
« Reply #663 on: 29-January-18, 15:28:12 »

3200 MHz can work well, depending on the memory and the CPU.
Some can hit it easily because they have a great CPU IMC. Others have issues and can only get 2667 MHz.

Truth be told, expect to get 2667 MHz. Be happy if you can get more.

As far as working with specific memory, again, in many cases it's not the memory limiting the speed, but the CPU and it's integrated IMC.
 I have the ram LPX corsair vengeance 16 gb 2x8 3000 mhz with the msi x370 gaming plus, the store OC to 2933 and I'm not haven any issues. I posting this here so others can have this reference here. I hope MSI update the QVL list someday.
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domsacco

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Re: AMD Ryzen memory support
« Reply #664 on: 31-January-18, 15:57:37 »

Thanks very much guys. I managed to speak to someone I know who happens to have this RAM and the same board as me, and he said it works fine too, so I'm going to go for it.

Cheers!
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federica.porcheddu89

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Re: AMD Ryzen memory support
« Reply #665 on: 31-January-18, 18:35:09 »

Hi guys and gals (if any, I'm a gal).
I'll avoid contributing to flood the forum about memory issues and write here instead, hopefully someone will clear one or two doubts for me. I didn't read whole thread, but I fast read many posts in it, so now I have an idea of which problems afflict ryzen cpus when it comes to memory support, and which memories would have been the best on it...
However I wasn't around here before purchasing my hardware, so anything else I felt it on my skin right now that I'm stuck with Corsair memories.

First things first, my config:
MSI B350M Bazooka (both Bios and chipset versions are the ones before last, from this summer)
Ryzen 3 1200
CMK8GX4M1A2400C14 (Corsair Vengeance LPX - 2400 mhz - 1x8gb - CAS latency 14 - single rank)
Ram is running (at the moment) in XMP profile 2 (1, 14, 16, 16, 31, 56, 1199.7 NB mhz, 1.184/1.2v)
AMD Sapphire Radeon HD 6950 1 gb GDDR5
PSU Antec Basiq 550W Modular

Before you chop my head down about how the computer is configured and running right now, I've never gone DEEP in details when it comes to ram prior to 1 week ago, when I got myself a second ram module to go dual channel, and I started experiencing freezes, video crash, cpu security blocks.
The module I'm currently using has always been working fine (1 month and half that I own it) in Auto (which turned out to be 14,16,16,31,50 - 1066 NB mhz), even when system was heavily stressed and had to slow down, and it still does, it didn't crash even once so far (I'm using 100% of resources on purpose).
The new module, even used alone, will give lots of problems, even working at 15,15,15,36; the situation is slightly better if I run it at native timings (14,16,16,31 indeed) but it will still randomly crash programs every X hours.
These days I ran a big multitude of tests, including 16h of memtest86+ and Intel Burn Test, none of these found a single error in the ram, but most ram intensive games will continue crashing. 
At this point I'm suspecting it's flawed.... but still I wanted to know your opinion about it, and to ask you a few questions to complete my understandings about ram.

1) My motherboard insists to run this ram at auto voltages and I didn't force a fixed one; most of the time voltage will be set at 1.184, increasing to 1.2 occasionally. Does this harm the memory? Is it dangerous to modify this value? Is it better to let it be auto, or it's actually better to put it 1.2v and leave it that way? What genre of problems would I see if a ram had voltage problems?

2) How is this memory compatibility so far? Am I just lucky with my first module or it does work to some extent? Does anyone else use it, in dual channel too? If so, does anyone know for sure how timings should be set (internals too)?

3) which problems do XMP profiles usually have? I seem to run them fine on this module, but I'm not certain that the ram agrees and is actually running to its best... I'm testing things a bit to see how far these sticks can go.

Ok, it is 2:40 am, I can't remember anything else for the moment... I thank anyone that will answer me in advance.
If I missed to tell some infos, feel free to ask.
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darkhawk

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Re: AMD Ryzen memory support
« Reply #666 on: 01-February-18, 04:02:19 »

1) My motherboard insists to run this ram at auto voltages and I didn't force a fixed one; most of the time voltage will be set at 1.184, increasing to 1.2 occasionally. Does this harm the memory? Is it dangerous to modify this value? Is it better to let it be auto, or it's actually better to put it 1.2v and leave it that way? What genre of problems would I see if a ram had voltage problems?

2) How is this memory compatibility so far? Am I just lucky with my first module or it does work to some extent? Does anyone else use it, in dual channel too? If so, does anyone know for sure how timings should be set (internals too)?

3) which problems do XMP profiles usually have? I seem to run them fine on this module, but I'm not certain that the ram agrees and is actually running to its best... I'm testing things a bit to see how far these sticks can go.

Ok, it is 2:40 am, I can't remember anything else for the moment... I thank anyone that will answer me in advance.
If I missed to tell some infos, feel free to ask.

1. It's fine. RAM (no matter what it is) at this point generally handles up to about 1.5V. I honestly recommend not going any higher than 1.45V, but that's just me. Most memory is made to run at 1.35V. As far as problems, you could have issues like you're seeing. The best way to find out, is set it to 1.4V and try the games and such. 

2. Memory compatibility is largely based on the type of memory used. However, we really do not recommend mixing modules.

3. It really depends. Generally, XMP has worked OK. But it's definitely not perfect.

What I might suggest is taking the NB/SoC voltage up to 1.1V, maybe 1.2V. Both of those should still be OK. These can help deal with issues like you 're seeing.

I would also probably suggest looking at the AM4 overclocking guide, specifically the section on memory. See : https://forum-en.msi.com/index.php?topic=286610.0
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federica.porcheddu89

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Re: AMD Ryzen memory support
« Reply #667 on: 01-February-18, 06:54:37 »

1. It's fine. RAM (no matter what it is) at this point generally handles up to about 1.5V. I honestly recommend not going any higher than 1.45V, but that's just me. Most memory is made to run at 1.35V. As far as problems, you could have issues like you're seeing. The best way to find out, is set it to 1.4V and try the games and such.

2. Memory compatibility is largely based on the type of memory used. However, we really do not recommend mixing modules.

3. It really depends. Generally, XMP has worked OK. But it's definitely not perfect.

What I might suggest is taking the NB/SoC voltage up to 1.1V, maybe 1.2V. Both of those should still be OK. These can help deal with issues like you 're seeing.

I would also probably suggest looking at the AM4 overclocking guide, specifically the section on memory. See : https://forum-en.msi.com/index.php?topic=286610.0

Hello, thanks for the answer.

1. From what you say I presume low profile memory can run also on high profile voltages, am I right? What concerns me mostly is that native voltage for this ram is 1.2, but mobo set in auto uses it at 1.184v 95% of the time... I was always kinda afraid touching voltages, but I wondered if the ones used by motherboeard on default could harm memory/memory performance more than actually setting it to a fixed voltage....

2. I didn't mix modules, they're the same ram both of them, but I couldn't afford purchasing a 8x2 kit when I built this machine, so I obtained a second module a while later. The older module works perfectly (tested yesterday night again too, no crashes of any sort, no unstability until resources were ultimately off), the newer module works really bad no matter what (but as I said they're identical). I was wondering more about compatibility precisely between this ram model and cpu, both in single and dual channel (because this specific module is not listed in the MSI website, so I hoped someone that tried it could share its knowledge about it), never meant to try a dual channel with different modules...

Purchasing these new components was quite difficult for me; in my country you can't really choose as you please, memory selection (as well as motherboards selection and prices) is really poor, so I had to pick a random one in the end, basing on opinions around... the only memory from this MB's compatibility list available in our shops was a crucial, but it wasn't available where I purchased, so I had to pick this Corsair... There were also some Gskills models, but none of them was also listed in that list.

3. So I suppose mine is working ok too. Glad to hear that. :)

I forgot to specify it yesterday, at that point modifying post was not working so I let it go...
I didn't oc the ram, I didn't oc the cpu.

Considering that my older module has no problems to run, do you still advice modifying voltages of NB? 
I'm going to bring the newer module back to the shop and ask to try another, so we'll see if my issues were related to compatibility or the module was actually misbehaving.
I'll also take a look to the thread you suggested, my concern is stability tho, I don't plan overclocking the memory (specially not on a low end machine like this, I should have to overclock the whole system at that point, and I doubt my psu would be enough).
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RemusMTopic starter

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Re: AMD Ryzen memory support
« Reply #668 on: 01-February-18, 07:18:43 »

1. From what you say I presume low profile memory can run also on high profile voltages, am I right? What concerns me mostly is that native voltage for this ram is 1.2, but mobo set in auto uses it at 1.184v 95% of the time... I was always kinda afraid touching voltages, but I wondered if the ones used by motherboeard on default could harm memory/memory performance more than actually setting it to a fixed voltage....

Less than 1.2V leads to stability issues.
For CMK8GX4M1A2400C14 you can set the voltage around 1.25V
From 1.2V to 1.35V you are 100% safe.
:beerchug:
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note: NO overclocking!

federica.porcheddu89

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Re: AMD Ryzen memory support
« Reply #669 on: 01-February-18, 11:42:39 »

Less than 1.2V leads to stability issues.
For CMK8GX4M1A2400C14 you can set the voltage around 1.25V
From 1.2V to 1.35V you are 100% safe.
:beerchug:

Hi, thanks! :)

May I ask you a couple more things?

Is it necessary to modify NB voltage too when modifying ram voltage? Or they're different things and can be modified separately?

Also, what's the button to "restore default" in MSI motherboards? Or how do you set something back to "Auto", if you mistake?

Is there a reason in particular for which MB would set an automatic voltage of 1.184 even tho ram is communicating 1.2v as native voltage? (mobo mistake, psu problems etc etc) Just curious about it. :)
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RemusMTopic starter

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Re: AMD Ryzen memory support
« Reply #670 on: 01-February-18, 11:50:49 »

1) Is it necessary to modify NB voltage too when modifying ram voltage? Or they're different things and can be modified separately?

2) Also, what's the button to "restore default" in MSI motherboards? Or how do you set something back to "Auto", if you mistake?

3) Is there a reason in particular for which MB would set an automatic voltage of 1.184 even tho ram is communicating 1.2v as native voltage? (mobo mistake, psu problems etc etc)

1) not in this case. 2133 MHz or 2400 MHz at 1.2V does not mean overclocking and/or overvolting.
2) the default settings remove any overclocking and "wrong" setting.
3) that 1.18V might be 1.20V or not. It depends on the sensors and readings accuracy.
That's why I told you to set 1.25V (to get 1.25 or 1.23V)
;-))
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Re: AMD Ryzen memory support
« Reply #671 on: 02-February-18, 12:49:55 »

Hi! I am not sure if this is the right place to post but I think my MSI B350 Gaming Pro Carbon (latest bios) sets my tRC incorrectly when it is set to auto. At 3066Mhz it sets it at 72 even though my tRAS is 38 and my tRP is 18. So if I am not wrong the value should be tRC 56. 

Also I have a question. Is 3066Mhz at 1T faster than 3200Mhz at 2T?
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federica.porcheddu89

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Re: AMD Ryzen memory support
« Reply #672 on: 02-February-18, 17:58:32 »


1) not in this case. 2133 MHz or 2400 MHz at 1.2V does not mean overclocking and/or overvolting.
2) the default settings remove any overclocking and "wrong" setting.
3) that 1.18V might be 1.20V or not. It depends on the sensors and readings accuracy.
That's why I told you to set 1.25V (to get 1.25 or 1.23V)
;-))

I did as you said (and you were right, sensors are not that accurate indeed, 1.25V was being read as 1.23V).
I think we can drop both compatibility and voltage doubts, and safely talk about faulty ram module instead.
I analyzed both modules under a new perspective (also thanks to attempts to calibrate voltage), benchmarked my system too, and the following are results.

FAULTY MODULE
  • XMP Profile 2: 2400 mhz - 1,14,16,16,16,31,56
  • Benchmark: http://www.userbenchmark.com/UserRun/7120535
  • Computer's performance in Auto voltages (theorically 1.2V for ram**): Video crashes after 5-10 minutes of gameplay on a ram intensive game; cpu goes in security block if I insist by opening more applications after video has already crashed several times.
  • Computer's performance at fixed 1.2V ram voltage: No cpu security blocks. Video crashes when ram is stressed above 88% usage and after several hours (max usage 96%). Performed 3 tests with Prime95, ALL of them crashed ONE core: 1st test (Blend/Custom with added 5GB ram, 1 game in background) after 14 minutes, 2nd test (Blend/Custom with added 6GB ram, 1 game in background) after 3 minutes, 3rd test (Blend/Custom with added 6.8GB ram, NO games in background) after 30 minutes; they all reported this error.


FATAL ERROR: Rounding was 0.5, expected less than 0.4

  • Computer's performance at fixed 1.25V ram voltage: No cpu security blocks. System appears to be more stable, video crashed only after several hours on heavy stress, but ram usage never went above 93%. Performed 1 test with Prime95, Blend/Custom with 5GB ram added and 1 game in background, it crashed TWO cores, first one after 1h and 24 minutes, the other 3 minutes later, with the same error as above.


...Reseted Bios to optimal settings...

HEALTHY MODULE
  • XMP Profile 2: 2400 mhz - 1,14,16,16,16,31,56
  • Benchmark: http://www.userbenchmark.com/UserRun/7132992
  • Computer's performance in Auto: No video crashes. No programs crashed. No cpu security blocks. This after many hours of usage with ram stuck at 88% usage. Performed 1 test with Prime95, Blend/Custom with 5GB ram added and from 1 to 2 games in background (I was too bored XD), the following is the result. https://imgur.com/T7iaFPV


I didn't feel necessary to continue testing at this point. I'll just bring the module back to the shop and ask for a replace; I suspect its problem is not about flawed patterns, but an electrical problem which makes it "forget" data that was written in it.
One thing concerns me tho... what do you think about these readings?

https://imgur.com/m11FCvQ - https://imgur.com/ZDgURWQ
First picture is from Faulty module config, second picture from healthy module config. 
In general, I noticed that voltages raise and decrease often, and I'm not sure to know the logic behind it... 3.3V sometimes decreases to 2.4V or 1.4V for some seconds, then back to 3.3... CPU voltages stay around 0.5V by default when it is idle... 12V decreases to 11.9V-11.8-11.7 according to how heavy is GPU's load... I've seen 5V dropping to 1.5V at least twice.
Also as you can see, min values are a battlefield... ALL sensors randomly crash to ~0 from time to time, including temperature ones and Fans appearing from nowhere.
Is it MB/Sensor's fault or my PSU is showing signals of age? Despite all of this, my system is currently stable.
I first thought it could be MB, reasoning behind this is the difference in how the faulty ram module performed on a Auto voltage and on a fixed 1.2V (which theorically is the same).**

@ville.selkamaa97 - I'm not an expert, but tRC 56 sounds too low to me... I have that tRC on a 2400 mhz, and yours is a 3066 mhz.
What ram model/brand are you using?
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federica.porcheddu89

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Re: AMD Ryzen memory support
« Reply #673 on: 02-February-18, 18:00:49 »

Formating in this forum is awful -_-
And modifying a post after it is already posted too... I deleted the above one twice to try making it more understandable, but I give up, really... I hope you'll make anything out of it.
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darkhawk

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Re: AMD Ryzen memory support
« Reply #674 on: 02-February-18, 23:16:00 »

Formating in this forum is awful -_-
And modifying a post after it is already posted too... I deleted the above one twice to try making it more understandable, but I give up, really... I hope you'll make anything out of it.

Trust me, we know. The web team screwed up the forums big time and has been working to get things back to working again.....We've been complaining about it to MSI for days now...
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Re: AMD Ryzen memory support
« Reply #675 on: 03-February-18, 03:40:41 »

NO!
buying anything from MSI is gambling.

support form returning error 500

and :censored:  forums :(

https://register.msi.com/service/500.html
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pip010

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Re: AMD Ryzen memory support
« Reply #676 on: 03-February-18, 03:42:33 »

Ever since I purchased the motherboard I have issues during post. Regardless of which configuration I choose I end up with 3 long beeps during post, then a reboot and booting into an OS without post short beep sound. It is all stable and works fine.

With the latest update of BIOS things are actually worse:
cannot enter BIOS without CMOS reset :( I have tried any possible key and the result is always the same: blank screen and no boot no sound no nothing :(

I have one mmc and one ssd. I have windows 10 and ubuntu 17.04. Before it was possible to choose ubuntu drive and grub was showing where I can pick which os to boot. Not anymore! regardless of how I setup (legacy or UEFI) GRUB is not showing anymore. Worst, I can make only one of the two OS to load and it is even without asking to login but directly logging in one of the available accounts !? Of course the truly worst is the previous paragraph, I cannot even enter BIOS anymore without hard CMOS reset :(

This truly unacceptable and not working condition nearly an year after my purchase! :(
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pip010

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Re: AMD Ryzen memory support
« Reply #677 on: 03-February-18, 03:46:31 »

MSI test a motherboard with whatever memory  they have on hand, at the time.
If the memory isn't on hand, they don't test it.
That doesn't mean the memory WON'T work, it just means they haven't tested it.
Generally, any memory SHOULD work just fine....but your mileage may vary.
Personally, I'd stick to any of the known name brands (G.Skill, Corsair, Crucial, Kingston, Micron, etc....)

IE will the G.Skill memory you listed work? Most likely.


THIS ONLY TELLS MSI HAS A JOKE OF QA
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darkhawk

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Re: AMD Ryzen memory support
« Reply #678 on: 03-February-18, 06:02:42 »


THIS ONLY TELLS MSI HAS A JOKE OF QA

You really should look into how all manufacturer's handle this....
I mean, how unreasonable does a person need to be to not realize that buying every stick of memory out there to test on motherboards would cost a ton of money? 
Memory generally is like light bulbs. You buy one that fits the socket, and it (generally) works fine. Very interchangeable, with many people making it.

Plus....QA really doesn't have anything to do with memory testing. Just saying.....
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Re: AMD Ryzen memory support
« Reply #679 on: 03-February-18, 10:02:41 »

@ville.selkamaa97 - I'm not an expert, but tRC 56 sounds too low to me... I have that tRC on a 2400 mhz, and yours is a 3066 mhz.
What ram model/brand are you using?

https://overclock3d.net/reviews/cpu_mainboard/amd_ryzen_memory_optimisation_-_the_effect_of_trc_timings/2

They noticed it too on all AM4 platforms. It seems the auto setting just gives very big headroom.
The formula is tRC = tRAS + tRP

0 instability with 56 after I changed it from the 72. Did Prime95 blend tests and memtest86+ with no errors.

I have F4-3200C16D-16GVKB.

I can't get 3200Mhz stable at 1T but I am still wondering if 3066Mhz at 1t is faster than 3200Mhz at 2T or other way around. My ram is rated at 2T though.
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federica.porcheddu89

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Re: AMD Ryzen memory support
« Reply #680 on: 03-February-18, 10:16:17 »

NO!
buying anything from MSI is gambling.

support form returning error 500

and :censored:  forums :(

https://register.msi.com/service/500.html

Why don't you ask for a replacement to your shop? Maybe your motherboard is just faulty, it may happen... I'm going to do exactly this with the ram I purchased (over 100 eur, MORE than how much I paid this MB) that resulted to be faulty, and shop will give me another one to test. Warrancy exists for a reason....

My mb doesn't give me any problems, I installed Windows Easy Peasy, boot in a moment (and the only times when it didn't post, it was actually something wrong or a mistake from my side), Bios is easily accessed and modified and boot order selection works fine. While I know a friend of mine which purchased a competitor's motherboard and had problems to make it recognize his USB flash to install Windows. So a viced hardware can always happen, no matter the brand.

But yeah, MSI website currently sucks.
Servers crash often for 3 months (I spent several days only to browse Compatibility sections for various MB models when I was choosing the one to pick, this because said pages would stay offline even for HOURS, or 1 day long), support webpage is also affected by this problem, I had to repeat product registering 3 times, due to that screen with the drowsy dragon you posted. I was unable to send the customer satisfaction poll, after 15 minutes filling it, because Send button is broken... Italian forums only have 1 section (for gaming laptop), pretty useless board, so I came here to write about my problem (and I had troubles with formating and modifying my posts).

Speaking of which, did you take a look to it? I didn't hear anything from you about it, guys..
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federica.porcheddu89

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Re: AMD Ryzen memory support
« Reply #681 on: 03-February-18, 10:20:34 »

https://overclock3d.net/reviews/cpu_mainboard/amd_ryzen_memory_optimisation_-_the_effect_of_trc_timings/2

They noticed it too on all AM4 platforms. It seems the auto setting just gives very big headroom.
The formula is tRC = tRAS + tRP

0 instability with 56 after I changed it from the 72. Did Prime95 blend tests and memtest86+ with no errors.

I have F4-3200C16D-16GVKB.

I can't get 3200Mhz stable at 1T but I am still wondering if 3066Mhz at 1t is faster than 3200Mhz at 2T or other way around. My ram is rated at 2T though.

This is interesting indeed.
I won't try lowering it, I'm satisfied with my current stability and speed on the healthy module, however I have to say that I have 56 (from 47, which should be), so it's not such a huge difference like in your case... Maybe I'll give it a try in future, for now I'm tired of testing rams, spent 1 week over the faulty module. :D
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gr33nbits

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Re: AMD Ryzen memory support
« Reply #682 on: 06-February-18, 23:39:25 »

This new bios version 7A34vM7 fixed my B350 Gaming Plus memory speed issue, i could not go above 2666mhz with my Gskill Trident Z 3200CL16 well i could sometimes get 2933 but then after cold boot they wont work again, now with this bios memory is working like it should. There's also different stuff like minimum vcore is now 1.3vcore and bios is not reporting overclock speed to Windows 10.
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Re: AMD Ryzen memory support
« Reply #683 on: 08-February-18, 04:53:38 »

Because the entire MSI forum is bloated with topics related to AMD Ryzen CPUs and B350 motherboards.

1) The XMP (overclocking) profiles have been designed by Intel for the Intel CPUs.
They are not even guaranteed by Intel to work on any Intel CPU.
Trying to make them work on the AMD CPUs is gambling.

2) At these moment these are the memory configs & speeds guaranteed by AMD for their Ryzen CPUs:
1866 MHz for 4 DIMMs in dual channel and dual rank.
2133 MHz for 4 DIMMs in dual channel and single rank.
2400 MHz for 2 DIMMs in dual channel and dual rank.
2666 MHz for 2 DIMMs in dual channel and single rank.
Anything above that is gambling.

:beerchug:
Yeah it's really too bad MSI doesn't put this information on the actual advertisment when you buy the product. They advertise 4000+ logos on the outside of the box then in the fine print you get to the truth. The tactics I see implimented by MSI really turn me off... All the way from the way these forums operate, to the spyware in the utility apps, to the disrespect I got on the phone when I called tech support. Overall thumbs down experience MSI.
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Re: AMD Ryzen memory support
« Reply #684 on: 08-February-18, 11:17:29 »

Yeah it's really too bad MSI doesn't put this information on the actual advertisment when you buy the product. They advertise 4000+ logos on the outside of the box then in the fine print you get to the truth. The tactics I see implimented by MSI really turn me off... All the way from the way these forums operate, to the spyware in the utility apps, to the disrespect I got on the phone when I called tech support. Overall thumbs down experience MSI.
This isn't MSI's fault. Motherboards do support 4000+ frequencies. But it's down to CPU's memory controller (inside CPU) and AMD's microcode (AGESA).
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gr33nbits

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Re: AMD Ryzen memory support
« Reply #685 on: 08-February-18, 16:30:09 »

This last bios for the B350 Gaming Plus solved my ram issue, i can now have my Gskill Tridentz 3200CL16 at full speed and that's great, on the previous bios i could only do 2666mhz.
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Re: AMD Ryzen memory support
« Reply #686 on: 09-February-18, 20:55:06 »

Success! 

I just updated the bios in my MSI Gaming Pro Carbon AC a few minutes ago to the latest bios version accessible from MSI's site--2.8 (upgraded through M-Flashfrom bios version 2.5, without a hitch), and I am extremely pleased to report that my Patriot Viper Elite Ram booted to 3200Mhz the very first time (previously my best efforts with the previous bios could get no faster than 3066MHz!)--I had to do nothing more elaborate than select  X-AMP mode 2 and the system took care of the rest...!  This is the same ram that MSI reports running at 3200MHz in its ram compatibility listing for the motherboard on the MSI site--now working as advertised!  Now, we're cookin' with gas...;) Very nice.   Thought some of you guys might like to know...;)

Fantastic!  Good job, MSI & AMD!
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Re: AMD Ryzen memory support
« Reply #687 on: 18-February-18, 06:03:24 »

I strongly recommend G.Skill Flare X. My 2400mhz 16GB kit overclocks nicely to 2933mhz using 1.35v with slightly looser timings. Benchmarks at "performing way above expectations"......

http://www.userbenchmark.com/UserRun/7400653
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BoutTime

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Re: AMD Ryzen memory support
« Reply #688 on: 18-February-18, 06:10:13 »

I strongly recommend G.Skill Flare X. My 2400mhz 16GB kit overclocks nicely to 2933mhz using 1.35v with slightly looser timings. Benchmarks at "performing way above expectations"......

http://www.userbenchmark.com/UserRun/7400653

UserBenchmarks: Game 115%, Desk 116%, Work 120%
CPU: AMD Ryzen 7 1700 - 91.9%
GPU: Nvidia GTX 1080 - 128.8%
SSD: SanDisk Ultra II 480GB - 60.8%
SSD: Samsung SM961 NVMe PCIe M.2 256GB - 243.7%
RAM: G.SKILL F4 DDR4 2400 C16 2x8GB - 104%
MBD: MSI X370 GAMING PRO CARBON (MS-7A32)


UserBenchmarks: Game 115%, Desk 116%, Work 120%
CPU: AMD Ryzen 7 1700 - 91.9%
GPU: Nvidia GTX 1080 - 128.8%
SSD: SanDisk Ultra II 480GB - 60.8%
SSD: Samsung SM961 NVMe PCIe M.2 256GB - 243.7%
RAM: G.SKILL F4 DDR4 2400 C16 2x8GB - 104%
MBD: MSI X370 GAMING PRO CARBON (MS-7A32)
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stephencgibson

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Re: AMD Ryzen memory support
« Reply #689 on: 22-February-18, 08:57:27 »

Hey Guys & Gals!

New to the MSI family....

Building a new desktop.....need your advice and wisdom...

Decided on the MSI X370 Gaming Pro Motherboard and a Ryzen 5 1600 CPU

I was thinking of going with 4 sticks of the Corsair Vengeance RGB 16GB (2x8GB) DDR4 2666 (PC4-21300) C16 - memory CMR16GX4M2A2666C16 for a total of 32GB of ram.

Is this a good match for the ram?  Should I step up to a faster speed?

Any and all replies is greatly appreciated!

Thank you in advance!

Steve
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scott.hanlon78

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Re: AMD Ryzen memory support
« Reply #690 on: 27-February-18, 06:25:27 »





Hi guys I've got, Trident Z 4000mhz 16gb kit (2x8) only achieving stable 3400mhz, 3600 barely boots if at all no matter what I do for NB or Ram volts within reason lol. Running 2018 bridge bios.
I've tried custom timings and sub timings everything can't get 3600mhz stable at all.
Help!
Current timings 15,15,15,15,36 3400mhz stable.
Does anyone have the 18,19,19,19,38 Trident Z 4000mhz 2x8gb kit at all?
And have you reached 3600mhz stable on MSI GAMING PRO CARBON?
Please help. If I can hit 3600 on my 1800x stable I'll be super stoked!

System:
Carbon Pro X370
1800x @4.050
Trident Z @3400 (4000mhz)
Zotac AMP EXTREME GTX 1080Ti
Kraken X62 AIO
3x Sandisk SSD 240gb
6x 140mm fans
Corsair 750D
HX1000i PSU

I'm in Australia and I've been saving up forever, well since the 1800x was revealed. I have everything now and just want this last thing to work as I had hoped.

Please help guys!
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RemusMTopic starter

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Re: AMD Ryzen memory support
« Reply #691 on: 27-February-18, 07:08:53 »

Hi guys I've got, Trident Z 4000mhz 16gb kit (2x8) only achieving stable 3400mhz,

1800x @4.050
Trident Z @3400 (4000mhz)

You run the CPU way out of specs.
https://www.amd.com/en/products/cpu/amd-ryzen-7-1800x
 
Max System Memory Speed : 2667MHz

For overclocking/overvolting please use the proper forum section:
https://forum-en.msi.com/index.php?board=27.0
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Mainboard: HC85
Processor: Zilog Z80 3.5MHz
System RAM: 48KB
Video RAM: 16KB (only 6912 bytes are used for Pixel Shader effects)
Video Card: integrated (16 colors)
PSU: 5V/3A
OS: BASIC Spectrum Sinclair

note: NO overclocking!

darkhawk

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Re: AMD Ryzen memory support
« Reply #692 on: 27-February-18, 09:19:33 »

Also, the higher the speed, the more likely you are to have to manually enter settings to get it very stable.
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Name            Motherboard                                CPU                                              RAM                             GPU                                            
System 1MSI GS73VR-6RFIntel i7 6700HQ16GB DDR4MSI GTX1060 6GB
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System 3MSI Z390 GodlikeIntel i9 9900K32GB DDR4 @ 3600 MHz MSI RTX 2070 Gaming Z 8GB
System 4MSI Z390 Gaming PlusIntel i5 9400F16GB DDR4 @ 3200 MHzMSI HD7770 2GB

guillaumecyril37

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Re: AMD Ryzen memory support
« Reply #693 on: 01-March-18, 03:32:51 »

Hi maybe someone can help me to understand why my motherboard doesn't let me force manual voltage ?



I tested without xmp profil too it doesn't change anything . Only way to have 1.2v is to use msi command center that allow me to set to 1.2v .....
I tested to oc those rams to 2667 and the motherboard force 1.53v ! So i come back quickly to 2400 .
Thx
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Nichrome

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Re: AMD Ryzen memory support
« Reply #694 on: 01-March-18, 03:58:14 »

Here you will find BETA BIOS that fixes high RAM voltage issue:
https://forum-en.msi.com/index.php?topic=299706.msg1742946#msg1742946

As for CPU voltage, minimum is 1.3v from now on. MSI's decision.
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guillaumecyril37

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Re: AMD Ryzen memory support
« Reply #695 on: 01-March-18, 06:59:29 »

Thx a lot everything 's fine now.
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Nichrome

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Re: AMD Ryzen memory support
« Reply #696 on: 01-March-18, 07:11:23 »

:hat tip:
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Skull

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Re: AMD Ryzen memory support
« Reply #697 on: 01-March-18, 12:02:48 »

Hello all,

Any help with the below specifications would be greatly appreciated. I can not get my RAM to post anywhere near the rated speeds. Neither XMP profiles work. I am currently on the most recent bios (7A34vHA)

System specs:
R5 1600 (1.35V 3.7GHz)
B350 Tomahawk Arctic
Corsair LED Memory 2x8GB 3200MHz (CMU16GX4M2C3200C16)

Thanks,
Skull
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Skull

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Re: AMD Ryzen memory support
« Reply #698 on: 01-March-18, 12:18:29 »

Hey Guys & Gals!

New to the MSI family....

Building a new desktop.....need your advice and wisdom...

Decided on the MSI X370 Gaming Pro Motherboard and a Ryzen 5 1600 CPU

I was thinking of going with 4 sticks of the Corsair Vengeance RGB 16GB (2x8GB) DDR4 2666 (PC4-21300) C16 - memory CMR16GX4M2A2666C16 for a total of 32GB of ram.

Is this a good match for the ram?  Should I step up to a faster speed?

Any and all replies is greatly appreciated!

Thank you in advance!

Steve

Hey Steve,

When I built my system last June I ended up going with a set of Corsair LED memory(because it was on sale) and have regretted it since. I have not been able to run my system at the rated speeds because I was foolish and did not read the QVL list for my motherboard. 

My first piece of advice would be to review the RAM compatibility list for your specific motherboard. Also, when you are reviewing, try to think about the amount of Dimms that will be coming with your 32Gb set since it seems like most higher speeds play better with 2 Dimms rather than 4.

From what I have been reading recently, if you are looking for a RGB set of RAM it seems like the G.skill Trident Zs tend to play much better with Ryzen Systems.

Hope this helps.

Best Regards,
Skull
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DARKKi

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Re: AMD Ryzen memory support
« Reply #699 on: 03-March-18, 08:19:54 »

Hi!

I just got Ryzen setup recently and for RAM i picked G.Skill 32GB (4x8GB) DDR4 3200MHz, CL16 F4-3200C16D-16GVKB and for MOBO i got MSI X370 GAMING PRO CARBON and i can only get them to run what BIOS defaulted them to which is 2133MHz

I upped dram voltage to 1.35v as the RAM suggests and tried 3200MHz XMP profile and it did not even boot and 2933MHz(if i recall right) profile booted but was unstable.

Any help with getting higher clock than 2133MHz? :]
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