Close

Register Now!

To Get More Info and Daily Reward.

Please login or register.
Pages: [1]   Go Down

Author Topic: Workstation WT72 6QL Camera  (Read 1574 times)

0 Members and 1 Guest are viewing this topic.

adaferaTopic starter

  • PRIVATE E-2
  • **
  • Offline Offline
  • Posts: 3
Workstation WT72 6QL Camera
« on: 02-April-17, 03:55:19 »

Hello,
I'm under w10, up to date, all the laptop drivers also.
And since I do this update I no longer have access to the camera. It is recognized, all seems ok and when I launch the camera application I arrive on a window telling me that I have to solve privacy problems. Apparently all permissions are given and the camera is activated via SCM.
Thank you for your help.
Cordially.
Alain
Logged

hchg

  • LIEUTENANT COLONEL
  • *
  • Offline Offline
  • Posts: 1507
Re: Workstation WT72 6QL Camera
« Reply #1 on: 07-April-17, 04:15:37 »

You should install SCM which is compatible with Windows 10, so the Function key can be working and once the webcam is turned on, you're good to go.

This is useful to find all win10 AP's download link:
[Windows 10] What should I do if some application can’t work properly after upgrading to Windows 10?
https://www.msi.com/faq/nb-1801.html
Logged

adaferaTopic starter

  • PRIVATE E-2
  • **
  • Offline Offline
  • Posts: 3
Re: Workstation WT72 6QL Camera
« Reply #2 on: 07-April-17, 04:44:08 »

Thanks for answer. I solved the issue dowloading a software "driver booster" which update every drivers. And now it's ok.
Logged

hchg

  • LIEUTENANT COLONEL
  • *
  • Offline Offline
  • Posts: 1507
Re: Workstation WT72 6QL Camera
« Reply #3 on: 09-April-17, 19:40:31 »

Thanks for answer. I solved the issue dowloading a software "driver booster" which update every drivers. And now it's ok.

Glad to know that you got the problem fixed, however, a little reminder that this is not MSI official tool, so you have no idea where and what driver does this tool give you.
It's lucky that the system runs stable without a problem.
However, if you encountered any problem in the future, you might need to roll back all drivers for troubleshooting.
Since the generic or third party provided driver will not be verified by MSI, it might be unstable or not 100% compatible with the unit. This is why this kind of tool never really is recommended. 
Just keep this in mind, as for now, let's hope for the best.
Logged

adaferaTopic starter

  • PRIVATE E-2
  • **
  • Offline Offline
  • Posts: 3
Re: Workstation WT72 6QL Camera
« Reply #4 on: 10-April-17, 02:55:02 »

Thanks a  lot for new answer.
I agree with you. But by the way what kind of solution MSI give me? No.
I let several message on MSI France and MSI international. Only you answer me.
I get the solution by Microsoft.
Regards.
Alain
Logged
Pages: [1]   Go Up