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Author Topic: X370 Titanium Help needed  (Read 1270 times)

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sergisenraTopic starter

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X370 Titanium Help needed
« on: 03-April-17, 07:06:54 »

Hi,

I am building a new system with Ryzen 1700 and this motherboard and the memory is 2x8GB DDR4 (G.Skills Flare X). I am facing serious stability issues on Windows 10 (no overclock): continous BSOD Memory_Management and IRQL_NOT_LESS_OR_EQUAL.

The only other hardware present is a NVIDIA GTX 1080 and the hard disks.

Windows 10 memory diagnostics report no fault. If I get to run AIDA64 and stress the system there is no fault also, but in random windows task like copying files I might get BSOD.

Under Ubuntu and Kernel 4.10 the system is stable (been up for 2 days and I am writing this message on it

Any ideas? :P

Regards
Sergi
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koslund2

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Re: X370 Titanium Help needed
« Reply #1 on: 03-April-17, 07:18:36 »

What bios and what type of hard drive. Also did you put the memory dimms in the correct slots?
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sergisenraTopic starter

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Re: X370 Titanium Help needed
« Reply #2 on: 03-April-17, 07:20:45 »

Hi,

I tried the 3 different BIOS in the web. The boot hard drive is a Samsung NVMe 960 and there is a SATA SSD also, Samsung 850.

Thanks
Sergi
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sergisenraTopic starter

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Re: X370 Titanium Help needed
« Reply #3 on: 03-April-17, 07:23:51 »

I forgot, memory is in A2 and B2, tried swapping them also.

Regards
Sergi
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koslund2

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Re: X370 Titanium Help needed
« Reply #4 on: 03-April-17, 07:46:31 »

Hi,

I tried the 3 different BIOS in the web. The boot hard drive is a Samsung NVMe 960 and there is a SATA SSD also, Samsung 850.

Thanks
Sergi

I think I read something about an issue with that m.2 drive and this board some where. Is the OS loaded to the Sata or M.2?
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theacclaimed1

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Re: X370 Titanium Help needed
« Reply #5 on: 03-April-17, 12:13:31 »

Mine was doing this randomly if the Avermedia HD PVR (C027) capture card was installed. Removing the capture fixed the problem. I think bios updates will have to address that problem. However, if you don't have any PCIe devices besides your video card installed then I think you might be dealing with a different issue. 

Try running the Flare X ram at the default 2400mhz and see if the problem goes away.
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sergisenraTopic starter

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Re: X370 Titanium Help needed
« Reply #6 on: 03-April-17, 12:17:46 »

Hi,

I am booting from the M.2 SSD and regarding the memory, I am running it at 2400 Mhz. The strange thing is that under Ubuntu works fine, so I am pointing at software, drivers, etc.
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darkhawk

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Re: X370 Titanium Help needed
« Reply #7 on: 03-April-17, 13:55:42 »

Hi,

I am booting from the M.2 SSD and regarding the memory, I am running it at 2400 Mhz. The strange thing is that under Ubuntu works fine, so I am pointing at software, drivers, etc.

It really wouldn't surprise me.
We've seen a number of issues specific with the Samsung based drives. 
If it's working fine in Linux, I think that pretty much clears the air regarding the hardware and if it works.
Maybe talk to Samsung directly?
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Name            Motherboard                                CPU                                              RAM                             GPU                                            
System 1MSI GS73VR-6RFIntel i7 6700HQ16GB DDR4MSI GTX1060 6GB
ServerMSI X370 SLI PlusAMD Ryzen 5 1500X16GB DDR4MSI GTX 1070Ti Armor OC
System 3MSI Z390 GodlikeIntel i9 9900K32GB DDR4 @ 3600 MHz MSI RTX 2070 Gaming Z 8GB

doom2pro

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Re: X370 Titanium Help needed
« Reply #8 on: 03-April-17, 18:18:49 »

Rule out memory, run Memtest86, if you get errors, up voltage to manually 1.28 to 1.30, and disable XMP if you haven't already and set Frequency to SPD default.... Use one stick at a time, get it stable with one Module then add another and run memtest again.
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Ryzen 7 1800X (Stock) - 1.145V SoC.
MSI X370 XPower Gaming Titanium.
G.Skill Trident Z 3200 RGB C16 (Hynix A-Die) @ 3066 - 16-18-18-18-38 2T 1.47V.
Corsair H100iV2 AIO 240mm Liquid Cooler, Push-Pull Config.
XFX Radeon RX480 GTR Black Edition (Hot Swappable Fans), 8GB Stock 1338Mhz.
Corsair Obsidian 750D "Airflow" Edition Full ATX Case, RGB modded.
Cooler Master Silent Pro Gold 1000W PSU (80 Plus Gold, 500W Sweetspot).
Sandisk X400 512GB SATA 6Gbps M.2 SSD (OS).
3x2TB SATA Seagate Hard Drives (Other Storage).

darkhawk

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Re: X370 Titanium Help needed
« Reply #9 on: 03-April-17, 21:50:50 »

Rule out memory, run Memtest86, if you get errors, up voltage to manually 1.28 to 1.30, and disable XMP if you haven't already and set Frequency to SPD default.... Use one stick at a time, get it stable with one Module then add another and run memtest again.
While those are good suggestions....given that he's run it under linux without any issues really seems to prove the memory isn't the issue. 

If it was, it would crash whether it was windows or linux. Bad memory doesn't discriminate against the OS.
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Name            Motherboard                                CPU                                              RAM                             GPU                                            
System 1MSI GS73VR-6RFIntel i7 6700HQ16GB DDR4MSI GTX1060 6GB
ServerMSI X370 SLI PlusAMD Ryzen 5 1500X16GB DDR4MSI GTX 1070Ti Armor OC
System 3MSI Z390 GodlikeIntel i9 9900K32GB DDR4 @ 3600 MHz MSI RTX 2070 Gaming Z 8GB

sergisenraTopic starter

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Re: X370 Titanium Help needed
« Reply #10 on: 05-April-17, 07:03:35 »

Hi all,

Just a quick update, system is been stable and now I have 14 hours uptime, so looks good. What I did:

1.- Run memtest86 -- no fault
2.- Check file system for corruption, nothing found.
3.- Run DISM /online /Cleanup-Image /RestoreHealth. Nothing was reported, I don't know how this tool works.
4.- Changed M2 disk from slot2 to slot1.
5.- Loosened a bit the cooler screews (this was a wild shot I read somewhere)

So now looks ok, but I don't know what did the trick. Thank you all for your help.

Regards
Sergi
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imwechs

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Re: X370 Titanium Help needed
« Reply #11 on: 05-April-17, 09:43:57 »

Hi,

I am booting from the M.2 SSD and regarding the memory, I am running it at 2400 Mhz. The strange thing is that under Ubuntu works fine, so I am pointing at software, drivers, etc.

Did you ever install the Samsung driver for the 960 EVO ?? When you installed windows on the 960 did you first enable windows 10 whql support in the bios???
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sergisenraTopic starter

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Re: X370 Titanium Help needed
« Reply #12 on: 05-April-17, 11:42:03 »

Hi,

Just installed the NVMe driver after Reading your message. I didn't know that was needed.

Regards
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doom2pro

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Re: X370 Titanium Help needed
« Reply #13 on: 05-April-17, 17:12:24 »


4.- Changed M2 disk from slot2 to slot1.

If I remember correctly, the second M.2 slot is run through chipset and only supports SATA not NVME, and conflicts with some of the on board SATA ports... The first M.2 slot is run straight through the CPU with full 4x PCI-E Gen 3 lanes.

This might have been the cause of your issues.
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Ryzen 7 1800X (Stock) - 1.145V SoC.
MSI X370 XPower Gaming Titanium.
G.Skill Trident Z 3200 RGB C16 (Hynix A-Die) @ 3066 - 16-18-18-18-38 2T 1.47V.
Corsair H100iV2 AIO 240mm Liquid Cooler, Push-Pull Config.
XFX Radeon RX480 GTR Black Edition (Hot Swappable Fans), 8GB Stock 1338Mhz.
Corsair Obsidian 750D "Airflow" Edition Full ATX Case, RGB modded.
Cooler Master Silent Pro Gold 1000W PSU (80 Plus Gold, 500W Sweetspot).
Sandisk X400 512GB SATA 6Gbps M.2 SSD (OS).
3x2TB SATA Seagate Hard Drives (Other Storage).
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