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Author Topic: Windows 10 update repeatedly fails  (Read 2476 times)

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kwanxTopic starter

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Windows 10 update repeatedly fails
« on: 16-November-17, 11:46:28 »

Hello - Started about 30-45 days ago.

6x now i have "Shut down and update" or "restart and update"

each time it goes through the motions:
-Updates while shutting down
-Updates when starting up (please dont turn your pc off)
-Upon boot up it says update failed
-Then rolls back to previous version

any known issues/work around please?

------------------
System Information
------------------
Serial Number:                9S7181412072ZG1000051
Product Name:                 GT80S 6QF
OS:                           Microsoft Windows 10 Home 64-bit
Windows Product Key:          XD7X4
HDI Build:                    ZS7-1814TM4-CS8   3.TC4.A9.12.0.1  
BIOS Version:                 E1814IMS.10E
BIOS Release Date:            2016/01/07
EC Version:                   N/A
CPU:                          Intel(R) Core(TM) i7-6920HQ CPU @ 2.90GHz
Memory:                       32 GB @ 1066 MHz
                               - 8192 MB, DDR3-2133, SK Hynix HMA41GS6AFR8N-TF    
                               - 8192 MB, DDR3-2133, SK Hynix HMA41GS6AFR8N-TF    
                               - 8192 MB, DDR3-2133, SK Hynix HMA41GS6AFR8N-TF    
                               - 8192 MB, DDR3-2133, SK Hynix HMA41GS6AFR8N-TF    
Graphics:                     NVIDIA GeForce GTX 980, 4095 MB
Graphics:                     NVIDIA GeForce GTX 980, 4095 MB
VBIOS Version:                84.04.88.00.4c
Drive:                        SSD, Intel Raid 0 Volume, 476.95 GB
Drive:                        HDD, HGST HTS721010A9E630, 931.51 GB
Network:                      Killer Wireless-n/a/ac 1535 Wireless Network Adapter
Network:                      Killer E2400 Gigabit Ethernet Controller
Network:                      Bluetooth Device (Personal Area Network)
Network:                      Cisco AnyConnect Secure Mobility Client Virtual Miniport Adapter for Windows x64
Network:                      SonicWALL Virtual NIC

---------------------
Programs and Features
---------------------
Discord , 0.0.298
Microsoft OneDrive , 17.3.7076.1026
Python 3.6.2 (32-bit) , 3.6.2150.0
KB9X Radio Switch Driver , 1.1.2.0
Greenshot 1.2.10.6 , 1.2.10.6
SteelSeries Engine 3.4.4.1 , 3.4.4.1
Synaptics Pointing Device Driver , 19.3.4.184
Vulkan Run Time Libraries 1.0.61.0 , 1.0.61.0
Microsoft Visual C++ 2005 Redistributable (x64) , 8.0.56336
Intel(R) ME UninstallLegacy , 1.0.1.0
Global VPN Client , 4.9.9
NahimicSettingsConfigurator , 1.2.901
Update for Windows 10 for x64-based Systems (KB4023057) , 2.6.0.0
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 , 10.0.40219
CheckDevicesConfigurator , 1.2.901
Apple Mobile Device Support , 11.0.1.2
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030 , 11.0.61030
LauncherSetup , 1.2.901
Intel(R) Rapid Storage Technology , 14.7.0.1000
Windows 10 Update and Privacy Settings , 1.0.14.0
Microsoft Visual C++ 2015 x64 Minimum Runtime - 14.0.24215 , 14.0.24215
UIInstallUpgrade , 1.2.901
Intel(R) Chipset Device Software , 10.1.1.9
Bonjour , 3.1.0.1
AudioFXSetup , 1.2.901
Killer E240x Drivers , 1.1.56.1122
Qualcomm Atheros 61x4 Bluetooth Suite (64) , 12.0.0.102
SCM , 13.015.09115
Killer Wireless-AC 1535 Drivers , 1.1.56.1122
ProductDaemonSetup , 1.2.901
Intel® Trusted Connect Service Client , 1.42.17.0
Intel(R) Management Engine Components , 1.0.0.0
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 , 9.0.30729
Apple Application Support (64-bit) , 6.1
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005 , 12.0.21005
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005 , 12.0.21005
NVIDIA Ansel , 388.13
NVIDIA 3D Vision Driver 388.13 , 388.13
NVIDIA Control Panel 388.13 , 388.13
NVIDIA Graphics Driver 388.13 , 388.13
NVIDIA GeForce Experience 3.10.0.95 , 3.10.0.95
NVIDIA PhysX System Software 9.17.0524 , 9.17.0524
NVIDIA Update 29.1.0.0 , 29.1.0.0
NVIDIA SHIELD Streaming , 7.1.0402
NVIDIA HD Audio Driver 1.3.35.1 , 1.3.35.1
NVIDIA Install Application , 2.1002.259.2253
NVIDIA Backend , 29.1.0.0
NVIDIA Container , 1.8
NVIDIA TelemetryApi helper for NvContainer , 1.8
NVIDIA LocalSystem Container , 1.8
NVIDIA Message Bus for NvContainer , 1.8
NVIDIA NetworkService Container , 1.8
NVIDIA Session Container , 1.8
NVIDIA User Container , 1.8
NVIDIA Display Container , 1.2
NVIDIA Display Container LS , 1.2
NVIDIA Display Watchdog Plugin , 1.2
NVIDIA Display Session Container , 1.2
NVIDIA NodeJS , 3.10.0.95
NVIDIA Watchdog Plugin for NvContainer , 1.8
NVIDIA Telemetry Client , 7.8.8.0
NVIDIA Telemetry Container , 7.8.8.0
NVIDIA Virtual Host Controller , 2.02.0.5
Nvidia Share , 3.10.0.95
NVIDIA ShadowPlay 3.10.0.95 , 3.10.0.95
NVIDIA SHIELD Wireless Controller Driver , 3.10.0.95
NVIDIA Update Core , 29.1.0.0
NVIDIA Virtual Audio 4.02.2 , 4.02.2
MSI True Color , 1.5.656
WinZip 17.5 , 17.5.10562
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030 , 11.0.61030
Microsoft SQL Server Compact 3.5 SP2 x64 ENU , 3.5.8080.0
Killer Network Manager , 1.1.56.1122
Microsoft Visual C++ 2015 x64 Additional Runtime - 14.0.24215 , 14.0.24215
Killer Bandwidth Control Filter Driver , 1.1.56.1122
iTunes , 12.7.1.14
Adobe Creative Cloud , 4.3.0.256
Adobe Media Encoder CC 2017 , 11.1.0
Cisco AnyConnect Secure Mobility Client  , 4.4.01054
Google Chrome , 62.0.3202.94
Battery Calibration , 1.0.1508.1001
Help Desk , 1.0.1509.0301
BurnRecovery , 5.0.1509.201
Dragon Gaming Center , 2.0.1510.2701
Sizing Options , 2.0.1508.1001
Mozilla Firefox 55.0.3 (x86 en-US) , 55.0.3
Mozilla Maintenance Service , 55.0.3.6445
Notepad++ (32-bit x86) , 7.4.2
Norton Security , 22.7.0.76
NVIDIA Stereoscopic 3D Driver , 7.17.13.7500
Adobe Premiere Pro CC 2017 , 11.1.1
Steam , 2.10.91.91
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 , 12.0.30501.0
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005 , 12.0.21005
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 , 9.0.30729.4148
Python Launcher , 3.6.6032.0
Cisco AnyConnect Diagnostics and Reporting Tool , 4.4.01054
Boot Configure , 20.015.08254
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 , 11.0.61030.0
Python 3.6.2 Executables (32-bit) , 3.6.2150.0
Microsoft SQL Server Compact 3.5 SP2 ENU , 3.5.8080.0
Python 3.6.2 Test Suite (32-bit) , 3.6.2150.0
Python 3.6.2 Core Interpreter (32-bit) , 3.6.2150.0
Intel® Security Assist , 1.0.0.532
Intel Extreme Tuning Utility , 6.0.2.8
Thunderbolt(TM) Software , 15.2.35.250
Realtek Card Reader , 6.3.9600.21275
Python 3.6.2 Add to Path (32-bit) , 3.6.2150.0
Backup and Sync from Google , 3.37.7411.4599
Google Update Helper , 1.3.33.7
Microsoft Visual C++ 2015 x86 Additional Runtime - 14.0.24215 , 14.0.24215
Python 3.6.2 Development Libraries (32-bit) , 3.6.2150.0
Python 3.6.2 pip Bootstrap (32-bit) , 3.6.2150.0
Cisco AnyConnect Secure Mobility Client , 4.4.01054
Microsoft Visual C++ 2005 Redistributable , 8.0.56336
Python 3.6.2 Documentation (32-bit) , 3.6.2150.0
Python 3.6.2 Standard Library (32-bit) , 3.6.2150.0
SUPER CHARGER , 1.2.024
Drobo Dashboard , 3.1.4
Microsoft Office , 15.0.4693.1005
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 , 9.0.30729
Python 3.6.2 Utility Scripts (32-bit) , 3.6.2150.0
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 , 9.0.30729.6161
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030 , 11.0.61030
Microsoft Visual C++ 2015 x86 Minimum Runtime - 14.0.24215 , 14.0.24215
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030 , 11.0.61030
Apple Software Update , 2.4.8.1
Nahimic for MSI , 1.2.9
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 , 11.0.61030.0
Apple Application Support (32-bit) , 6.1
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.24215 , 14.0.24215.1
Python 3.6.2 Tcl/Tk Support (32-bit) , 3.6.2150.0
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24215 , 14.0.24215.1
Xtreme Audio DAC , 1.00.0000
Killer Performance Suite , 1.1.56.1122
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 , 10.0.40219
Realtek High Definition Audio Driver , 6.0.1.7614
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 , 12.0.30501.0
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005 , 12.0.21005

-------------
OS Activation
-------------

Name: Windows(R), Core edition
Description: Windows(R) Operating System, OEM_DM channel
Partial Product Key: XD7X4
License Status: Licensed
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D.L.

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« Reply #1 on: 17-November-17, 06:34:44 »

Windows update failed might relate to the system file in your system..
You should try the suggestion on the following webpage, like run Windows Update Troubleshooter from Microsoft.
http://www.thewindowsclub.com/windows-updates-fail-to-install
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jashayre

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« Reply #2 on: 10-February-18, 14:03:12 »

I have the exact same problem for 4 months or so now :(   My PC has X99A-GODLIKE-GAMING-CARBON and i7-6850K

Tried everything and it just keeps failing.  Even downloaded the new Win10 ISO file and tried to reinstall Win10.  Same result.
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remco

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« Reply #3 on: 15-February-18, 10:26:15 »

Windows 10 tries to update from 1703 to 1709 (Creators Fall Update) . My system crashes as is tries to boot after this update.
The error code I get is 0xc00000bb

This is error has been experienced by many others. see the link below.
https://techcommunity.microsoft.com/t5/Windows-10/1703-gt-1709-BSOD-0xc00000bb-on-devices-with-NVMe-SSD-s/td-p/130851/page/3

Asus has produced a BIOS update for their motherboards ( very nice of them ) that fixes this problem.
Please don't let down your loyal MSI customers.

Remco
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jashayre

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« Reply #4 on: 15-February-18, 15:07:02 »

Thank you Remco.  This is my problem precisely! 

Godlike Carbon X99A motherboard and Samsung SM951 M.2 PCIe NVMe SSD boot drive.
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rihana.disuza

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« Reply #5 on: 08-May-18, 12:30:24 »

Configure the system to process the update

Using the File Explorer, open C:\Windows\System32\Tasks\Microsoft
Delete the entire XblGameSave subfolder.

Now, open the registry editor window and, delete the following key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsNT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\XblGameSave
Delete that key.

At last, run the Windows Update process and allow the cumulative update to install. To check that the process is completed successfully, go to the Settings > Update & Security > Windows Update > Update History

Source: http://www.pcerror-fix.com/windows-10-update-delivery-optimization-facts
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5gk

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« Reply #6 on: 25-July-18, 15:20:43 »

I had the same issue with a notebook issue for a model CX62.  The issue was related to the Windows 10 bundle needing updated Intel Firmware.  A bios update was required for my system before I could update the Intel Firmware.  I contacted MSI support and they walked me through the updates.  Windows 10 updates ran without issues after.

Looking at the support page for your GT80, it looks like you need the same firmware update.
https://www.msi.com/Laptop/support/GT80S-6QF-TITAN-SLI-29TH-ANNIVERSARY-EDITION
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sarveshtulapurkar

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« Reply #7 on: 20-August-18, 17:11:30 »

My laptop MSI GE62 2QD Apache pro just got updated to newer version of windows 10.
The laptop boots up and stops on the MSI logo and then stops responding.
Can someone please help me?
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kumarrohit101986

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« Reply #8 on: 30-November-18, 13:02:31 »

I was also facing difficulty to update Windows 10. It is also showing error code 0x80072ee7 Windows 10 update. I tried fixing the error but none of my method worked. I take help of Google and their i get solution to fix this problem. You can also try for Windows 10 restore to retry the process. May it work for you.
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