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Author Topic: GE63VR 7RF Raider KEYBOARD Problem  (Read 2950 times)

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prokes.patrikTopic starter

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GE63VR 7RF Raider KEYBOARD Problem
« on: 11-January-18, 18:13:34 »

Hi,
Please help :(
For example - I have all keys set on white color in SteelSeries engine (picture, ntb GE36VR 7RF Raider).
When I set backslash key to red color, automatically is red second backslash too (over enter).
And next problem is when I switch on template "Rainbow" - windows key and left fn key are exchanged and shines on the contrary (first shine fn key, then win key)
All keys work perfect, but lighting not...
I dont know,.. how can I fix it?

Thanks:)
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prokes.patrikTopic starter

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Re: GE63VR 7RF Raider KEYBOARD Problem
« Reply #1 on: 11-January-18, 18:14:58 »

Second photo (SteelSeries Engine) :/¨
I set backslash button to red. In SteelSeries second backslash key (over enter) have still white color - thats nice,
but in real (first photo) are red both backslash keys...
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c.lanceleo

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Re: GE63VR 7RF Raider KEYBOARD Problem
« Reply #2 on: 19-January-18, 01:13:25 »

what version of steel series do you have and does the software still detects keyboard as this?(pic)
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prokes.patrikTopic starter

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Re: GE63VR 7RF Raider KEYBOARD Problem
« Reply #3 on: 19-January-18, 01:40:48 »

I have software version 3.11.11 (SteelSeeries engine).
When I bought this laptop, I had nick of keyboard "GE63" too, but now I have "MSI PER KEY RGB KEYBOARD" (in the picture).
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c.lanceleo

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Re: GE63VR 7RF Raider KEYBOARD Problem
« Reply #4 on: 19-January-18, 03:47:04 »

I have software version 3.11.11 (SteelSeeries engine). When I bought this laptop, I had nick of keyboard "GE63" too, but now I have "MSI PER KEY RGB KEYBOARD" (in the picture).

sad to hear that. i bought the laptop last week and updated my previous ge63vr's SSE to 3.11.2 from msi website then 3.11.11 from the automatic updated of SSE. it f*cked up my keyboard lighting 2 keys R & ' dont have Green at all and atleast when i i turn my keyboard light White it looks like slightly pinkish. i go back to the store and they restore i back to vanilla didnt dont any thing only make the key light worst it add both 6 & 9 with out the greenLED. good thing im still on the replacement period/days. so i got mine just yesterday im not gonna update to 3.11.11. and im still scared to upgrade to 3.11.2 (on msi website) it might got broken again. so im sticking to vanilla version.

PS: i read day before i go back to the store, that there's a post on how to fix it, cant find the link. but its previous issue not the issue we got from 3.11.11. you have to clean wipe your SSE then your uninstall your keyboard driver then restart it will automatically install your vanilla keyboard driver. that might help you. "NOTE:WARNING" if you deiced to do this which is im not sure if this will work cause i only read this not done it myself. do note that this is a RISK YOUR WILLING TO TAKE! Don't blame me if it f*ck your keyboard lighting even more (sorry for the harsh words) if you like search for that post that ive mention.  just google it bro sorry about your keyboard lighting dude. wish you can make it work again or msi make a fix for this. 

can i ask you how long did you have that 3.11.2 msi website version of SSE before you got that lighting error. is that 3.11.2 stable.? sorry scared to try it out now.
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prokes.patrikTopic starter

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Re: GE63VR 7RF Raider KEYBOARD Problem
« Reply #5 on: 21-January-18, 13:05:27 »

Okey.. ehmm,.. in that case I hope it will be fine and I will wait for some "fix-patch"..
Eventually I just set red color for all keys... but its a shame :(

Btw. 3.11.2 of SSE i had cca 2-3 weeks. :)
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c.lanceleo

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Re: GE63VR 7RF Raider KEYBOARD Problem
« Reply #6 on: 22-January-18, 20:37:45 »

Okey.. ehmm,.. in that case I hope it will be fine and I will wait for some "fix-patch".. Eventually I just set red color for all keys... but its a shame :( Btw. 3.11.2 of SSE i had cca 2-3 weeks. :)

nice im thinking on updating to 3.11.2 but ill search alittle bit more information from forums/fbpage.

wish they have a fix for your problem dude. its a awesome laptop. so they should FIX IT.
PS: have you tried ps3 emulator on your laptop? im gonna try it later this week.
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erwin.anwar

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Re: GE63VR 7RF Raider KEYBOARD Problem
« Reply #7 on: 11-January-19, 12:03:32 »

so now the issue already 1 year old 
any solution yet ?
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pennknig

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Re: GE63VR 7RF Raider KEYBOARD Problem
« Reply #8 on: 12-January-19, 17:18:24 »

so now the issue already 1 year old
any solution yet ?
Has someone posted a bug report over at SteelSeries?
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josedrri

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Re: GE63VR 7RF Raider KEYBOARD Problem
« Reply #9 on: 18-February-19, 19:23:23 »

Hello, Ihave the same problem, my alphanumeric keys 3,5,6 dont work properly. only light on with red and blue. the green colour does not turn on. I update my laptop totally, but nothing. some help please?? MSI tell me that send my laptop to warranty, but i cant stay without my laptop, i need it to work daily.
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RaiderGamer

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Re: GE63VR 7RF Raider KEYBOARD Problem
« Reply #10 on: 18-February-19, 19:40:34 »

Hello, Ihave the same problem, my alphanumeric keys 3,5,6 dont work properly. only light on with red and blue. the green colour does not turn on. I update my laptop totally, but nothing. some help please?? MSI tell me that send my laptop to warranty, but i cant stay without my laptop, i need it to work daily.

for people that need their laptop alot and dont have much tech skills i recommend you buy years worth of in store IPR warranty from a local store that has good techs. then if something goes wrong your covered.

i do that and i have a backup computer
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josedrri

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Re: GE63VR 7RF Raider KEYBOARD Problem
« Reply #11 on: 19-February-19, 04:57:13 »

About solution... It seems that it is an irreparable failure of the steel series rgb keyboard, and its change is needed. There is no other way.
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mcredifine

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Re: GE63VR 7RF Raider KEYBOARD Problem
« Reply #12 on: 19-February-19, 18:26:35 »

You guys complaining about the keyboard not lighting up and here I am waiting on a response from MSI support for some keys totally not working occasionally.
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