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Author Topic: Blue Screen with AMD A4 870K CPU on A55M-E35 Mobo  (Read 685 times)

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megapixelwebTopic starter

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I just recently upgraded my CPU to the FM2+ AMD A4-870K and have been getting blue screens randomly.
I have upgraded the BIOS to the latest version and have gone through every driver and updated them manually. The drivers on the mobo and video card.
I have done a clean install of Windows 10 64 bit with no luck.

I'm just not sure where to even go to get this sorted out. This machine is so much faster with this CPU that I don't want to go back to the old one.

Let me know if you have any suggestions or tricks to try.
Thanks
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Board: MSI A55M-E35
BIOS: 30.6
VGA: XFX ONE HD 5450
PSU: Rocketfish 550W (18A 12v rail)
CPU: AMD X4-870K
MEM: 2x8GB, G.Skill F3-1600C10D-16GAO
SSD: Kingston HyperX 120GB SATA 3.0Gb/s
Cooler: Stock
Keyboard: Logitech K360 Wireless, USB
Mouse: Logitech M185 Wireleass, USB
OC: None
OS: Windows 10 Home 64bit

HenryW

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« Reply #1 on: 02-March-18, 23:01:38 »

You say you updated to latest BIOS, would that be 30.6 as your signature shows 30.1.
Have you tested memory with >> memtest << yet?
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megapixelwebTopic starter

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« Reply #2 on: 03-March-18, 05:04:58 »

Sorry about that. I meant to update my signature. I have upgraded to the latest 30.6 version.
I haven't run Memtest yet since the issue wasn't present when I had the old CPU installed. I am running it tonight though, just to rule it out completely.

Any other suggestions on how to get the machine stable?
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Board: MSI A55M-E35
BIOS: 30.6
VGA: XFX ONE HD 5450
PSU: Rocketfish 550W (18A 12v rail)
CPU: AMD X4-870K
MEM: 2x8GB, G.Skill F3-1600C10D-16GAO
SSD: Kingston HyperX 120GB SATA 3.0Gb/s
Cooler: Stock
Keyboard: Logitech K360 Wireless, USB
Mouse: Logitech M185 Wireleass, USB
OC: None
OS: Windows 10 Home 64bit

Svet

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« Reply #3 on: 04-March-18, 23:48:29 »

what kind of BSOD exactly? which code or reference?
and where it happens, while doing what?
and does the code or reference is always the same or changing?
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megapixelwebTopic starter

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« Reply #4 on: 08-March-18, 14:59:36 »

It happens very randomly with no explanation. I check the temps, and they all seem normal. All drivers are updated
I did run Memtest and got the following screen showing a bunch of errors. I decided to test each of my two sticks of RAM and got the test to run without any errors with one of the sticks removed. I thought I was good to go, but now it is doing it again.

Here is the picture of the Memtest results.

Was it more than just the memory stick?
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Board: MSI A55M-E35
BIOS: 30.6
VGA: XFX ONE HD 5450
PSU: Rocketfish 550W (18A 12v rail)
CPU: AMD X4-870K
MEM: 2x8GB, G.Skill F3-1600C10D-16GAO
SSD: Kingston HyperX 120GB SATA 3.0Gb/s
Cooler: Stock
Keyboard: Logitech K360 Wireless, USB
Mouse: Logitech M185 Wireleass, USB
OC: None
OS: Windows 10 Home 64bit

HenryW

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« Reply #5 on: 08-March-18, 15:13:15 »

Looks like your RAM is throwing errors so I would suggest new RAM. I remember getting blue screens on my MB before this one and it was bad RAM.
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Z77A-GD65/BIOS 10.5, i7 2700K
CPU cooler ~ Zalman CNPS9900ALED
Corsair Vengeance Pro 1600 4x4Gb
W 7 Home Premium x64/SP1
Corsair TX650W
300GB WD VelociRaptor 3000HLHX
600GB WD VelociRaptor 6000HLHX
Lite-On CD/DVD combo burner
MSI 560 HAWK, Drv. 368.82
Creative Sound Blaster X-Fi Titanium

megapixelwebTopic starter

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« Reply #6 on: 08-March-18, 18:17:50 »

I took out one of the sticks and ran the test again with no errors, but I am still getting the Blue Screen.
What else could possibly be causing this? how do I go about finding it out? It's a brand new processor and video card. There just aren't many components in this system to rule out.
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Board: MSI A55M-E35
BIOS: 30.6
VGA: XFX ONE HD 5450
PSU: Rocketfish 550W (18A 12v rail)
CPU: AMD X4-870K
MEM: 2x8GB, G.Skill F3-1600C10D-16GAO
SSD: Kingston HyperX 120GB SATA 3.0Gb/s
Cooler: Stock
Keyboard: Logitech K360 Wireless, USB
Mouse: Logitech M185 Wireleass, USB
OC: None
OS: Windows 10 Home 64bit

Svet

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« Reply #7 on: 08-March-18, 23:43:24 »

you may have more than one issue



Quote
I took out one of the sticks and ran the test again with no errors, but I am still getting the Blue Screen.

again what BSOD error code? what does it says?
and when it happens, while doing what?

i would suggest to try a different memory stick
and test it within windows with Prime95 Blend test
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megapixelwebTopic starter

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« Reply #8 on: 12-March-18, 17:00:33 »

So I downloaded and ran the Prime95 test for 3 full days over the weekend. Absolutely no errors for the entire time.
I then exited the software and stepped away from my desk for a minute.  When I came back the computer had been restarted due to Blue Screen.

I have no idea what the message says, it always restarts when I am not around. Is there a way to see a log of what the error is in windows?
Logged
Board: MSI A55M-E35
BIOS: 30.6
VGA: XFX ONE HD 5450
PSU: Rocketfish 550W (18A 12v rail)
CPU: AMD X4-870K
MEM: 2x8GB, G.Skill F3-1600C10D-16GAO
SSD: Kingston HyperX 120GB SATA 3.0Gb/s
Cooler: Stock
Keyboard: Logitech K360 Wireless, USB
Mouse: Logitech M185 Wireleass, USB
OC: None
OS: Windows 10 Home 64bit

Svet

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« Reply #9 on: 12-March-18, 23:34:26 »

yes, open windows's event logs, then check for logged Windows errors,
and the BSOD error code.
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megapixelwebTopic starter

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« Reply #10 on: 13-March-18, 14:06:26 »

I opened the event view and this is an error that caused a reboot....


The computer has rebooted from a bugcheck.  The bugcheck was: 0x00000139 (0x0000000000000003, 0xfffff801fc8a08d0, 0xfffff801fc8a0828, 0x0000000000000000). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: e80d3910-2952-4616-b1c6-091d9f383da5

Does that give any insight to what's happening?
Logged
Board: MSI A55M-E35
BIOS: 30.6
VGA: XFX ONE HD 5450
PSU: Rocketfish 550W (18A 12v rail)
CPU: AMD X4-870K
MEM: 2x8GB, G.Skill F3-1600C10D-16GAO
SSD: Kingston HyperX 120GB SATA 3.0Gb/s
Cooler: Stock
Keyboard: Logitech K360 Wireless, USB
Mouse: Logitech M185 Wireleass, USB
OC: None
OS: Windows 10 Home 64bit

Svet

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« Reply #11 on: 14-March-18, 00:48:20 »

reading here the one who solved this BSOD error:
https://www.eightforums.com/threads/bsod-kernel-security-check-failure-bugcheck-0x00000139.62200/
appear to be poor driver issue 

reading here another one who solved this BSOD error:
https://www.technibble.com/forums/threads/solved-server-2012-r2-0x00000139-bsod.62964/#post-494216
says its Hyper-V issue, if you are using Virtual machines

found some other cases in a different places,
with this issue solved, says its VGA driver issue.

do you have a different video card to try?
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