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Author Topic: Can't register my pc. Can't get customer service because my pc isn't registered.  (Read 656 times)

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benjcwillTopic starter

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I've got the product register running. I've got the serial number. Keep getting a popup that it's wrong. I tried finding customer service on the website but it seems like I have to have a registered product to do that. What should I do?
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flobelix

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    • Afterburner New Features Introduction | MSI

You don't need to register a product to contact MSI: >>How to contact MSI.<<
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MSI MEG X570 Godlike (MS-7C34) Bios 1.8
AMD Ryzen 9 3900X
Phobya Strike 280 Liquid CPU Cooler w. Cooler Master MasterFan MF140R fans
32GB (2 x 16GB) G.Skill Trident Z Neo (2 x F4-3600C18-16GTZN) @ 1799.6 MHz (DDR4-3600) - Ratio 3:54, 1.35v
MSI GEFORCE RTX 2080 SUPER GAMING X TRIO
512GB Silicon Power P34A80 M.2 SSD + 1.92TB KINGSTON A400 SATA SSD
Antec High Current Pro 1000 Platinum-EC PSU • +12V:(4x40A) 83,33A • +3.3V: 25A • +5V: 25A
Windows 10 Pro
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tinokizis

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Hello,

I just purchased a laptop GS63 Stealth. from a local Computer store in my town. I tried to register but it looks that it was already registered by the previous owner which I have no idea who is it. The owner of the Computer store told me that it was sold to him by the original owner a while ago and he tried to contact him with no success. Probably he was not even from this area. The laptop was not stolen or anything we already checked. Is it anything I can do about this? Any help, please. 

Thank you.
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flobelix

  • MSIHQ Red Rockets Team Member
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  • Posts: 38180
  • 微星科技
    • Afterburner New Features Introduction | MSI

Only MSI can help you and you need to contact them: >>How to contact MSI.<<
Logged
MSI MEG X570 Godlike (MS-7C34) Bios 1.8
AMD Ryzen 9 3900X
Phobya Strike 280 Liquid CPU Cooler w. Cooler Master MasterFan MF140R fans
32GB (2 x 16GB) G.Skill Trident Z Neo (2 x F4-3600C18-16GTZN) @ 1799.6 MHz (DDR4-3600) - Ratio 3:54, 1.35v
MSI GEFORCE RTX 2080 SUPER GAMING X TRIO
512GB Silicon Power P34A80 M.2 SSD + 1.92TB KINGSTON A400 SATA SSD
Antec High Current Pro 1000 Platinum-EC PSU • +12V:(4x40A) 83,33A • +3.3V: 25A • +5V: 25A
Windows 10 Pro
Cooler Master CM Storm Trooper Case (SGC-5000-KWN1)
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