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Author Topic: P65 Thunderbolt not working  (Read 784 times)

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eugenedegraveTopic starter

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P65 Thunderbolt not working
« on: 03-December-18, 12:16:00 »

On my MSI P65 Creator I can't seem to get Thunderbolt working. Had a clean install of Win 10 Pro, installed all the drivers from MSI but no go. The drivers for Thunderbolt on the MSI download page only list a .inf file. It seems to install but I'm not sure how to check. CalDigit TS3 plus is only working for the display out. Normal USB ports are not being seen by the laptop. Connecting a Nekteck 480GB Thunderbolt 3 drive directly to the TB3 port on the P65 does not work either. It's just not picked up at all.

Any clues how to solve this?
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dtorroija

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Re: P65 Thunderbolt not working
« Reply #1 on: 13-December-18, 10:27:11 »

I HAVE THE SAME PROBLEM
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FreedomBuilders

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Re: P65 Thunderbolt not working
« Reply #2 on: 22-December-18, 08:25:28 »

I can only assume mine wont work correctly too. Right now, I am having an issue with the fingerprint reader. I had sought to check my Thunderbolt too, but haven't any peripherals to check it with at the moment. My immediate observation 'latest' drivers may not be the best drivers (based on my 'fresh install') I couldn't even get the Thunderbolt app to show up. By the time MSI gets around to fixing it. Microsoft would have rolled out new bugs... I mean features and MSI will abandon their support for their next 'project' Hence the end-user is forever stuck in the forced beta tester mode
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wysiwyg

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Re: P65 Thunderbolt not working
« Reply #3 on: 03-March-19, 08:23:38 »

Hello !

Same problem for me.
I plugged the P65 in my dell TB16 thunderbold dock:  video is ok (via display port of the dock), but nothing else:  USB, ethernet, audio are not even showing up in the device manager??

How to solve this ?
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oktnight

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Re: P65 Thunderbolt not working
« Reply #4 on: 08-March-19, 00:41:49 »

there is a window to solve your problem, please find the web page here:  https://register.msi.com/service
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Marked as best answer by eugenedegrave on 11-May-19, 05:12:02

z.zawhtet.a

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Re: P65 Thunderbolt not working
« Reply #5 on: 31-March-19, 05:57:03 »

You need to install Intel Thunderbolt Control Center from the Microsoft Store. But first make sure you have installed the thunderbolt controller drivers from P65 support page. I have a working P65 white edition and Cal Digit TB3 dock setup.
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yeowchian

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Re: P65 Thunderbolt not working
« Reply #6 on: 12-April-19, 01:53:48 »

I just got mine working.
First, I boot up with my thunderbolt 3 external hard drive. Install thunderbolt driver from MSI Dragon Center. Reboot, check device manager. Update thunderbolt driver through properties. Then download and install Thunderbolt control center from Microsoft store. Good luck.
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