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Author Topic: Raider GE73VR 7RF battery problem  (Read 158 times)

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mmitrovicTopic starter

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Raider GE73VR 7RF battery problem
« on: 26-December-18, 12:51:50 »

Hi,

I have a problem with my battery, it seems to be losing charge way too fast, over the period of 7 months since I bought it it lost 1/3 of its factory capacity. Even in the start it didnt have its full design capacity. 
Practically my autonomy fell from almost 3hours to under 1.5h

This is the output from battery report:

PERIOD FULL CHARGE CAPACITY DESIGN CAPACITY

2018-05-14 - 2018-05-21 50,267 mWh 53,214 mWh
2018-05-21 - 2018-05-28 50,380 mWh 53,214 mWh
2018-05-28 - 2018-06-04 49,461 mWh 53,214 mWh
2018-06-04 - 2018-06-12 48,457 mWh 53,214 mWh
2018-06-12 - 2018-06-18 48,315 mWh 53,214 mWh
2018-06-18 - 2018-06-25 48,408 mWh 53,214 mWh
2018-06-25 - 2018-07-02 48,522 mWh 53,214 mWh
2018-07-02 - 2018-07-09 48,223 mWh 53,214 mWh
2018-07-09 - 2018-07-16 46,976 mWh 53,214 mWh
2018-07-16 - 2018-07-23 47,100 mWh 53,214 mWh
2018-07-23 - 2018-07-31 47,100 mWh 53,214 mWh
2018-07-31 - 2018-08-06 47,100 mWh 53,214 mWh
2018-08-06 - 2018-08-13 47,100 mWh 53,214 mWh
2018-08-13 - 2018-08-20 47,651 mWh 53,214 mWh
2018-08-20 - 2018-08-27 45,057 mWh 53,214 mWh
2018-08-27 - 2018-09-03 40,716 mWh 53,214 mWh
2018-09-03 - 2018-09-10 41,128 mWh 53,214 mWh
2018-09-10 - 2018-09-17 41,374 mWh 53,214 mWh
2018-09-17 - 2018-09-24 41,003 mWh 53,214 mWh
2018-09-24 - 2018-10-01 40,142 mWh 53,214 mWh
2018-10-01 - 2018-10-08 39,709 mWh 53,214 mWh
2018-10-08 - 2018-10-15 40,182 mWh 53,214 mWh
2018-10-15 - 2018-10-22 40,986 mWh 53,214 mWh
2018-10-22 - 2018-10-29 38,596 mWh 53,214 mWh
2018-10-29 - 2018-11-05 38,964 mWh 53,214 mWh
2018-11-05 - 2018-11-12 40,322 mWh 53,214 mWh
2018-11-12 - 2018-11-19 40,604 mWh 53,214 mWh
2018-11-19 - 2018-11-26 40,280 mWh 53,214 mWh
2018-11-26 - 2018-12-03 40,067 mWh 53,214 mWh
2018-12-03 - 2018-12-10 38,782 mWh 53,214 mWh
2018-12-10 - 2018-12-17 37,634 mWh 53,214 mWh
2018-12-17 37,834 mWh 53,214 mWh
2018-12-18 39,161 mWh 53,214 mWh
2018-12-19 39,161 mWh 53,214 mWh
2018-12-20 38,533 mWh 53,214 mWh
2018-12-21 35,894 mWh 53,214 mWh
2018-12-22 36,294 mWh 53,214 mWh
2018-12-23 36,294 mWh 53,214 mWh
2018-12-24 36,294 mWh 53,214 mWh
2018-12-25 36,323 mWh 53,214 mWh

I did not have that many full cycles, most of the time we game with brick on, on battery it runs mostly while I use it for work, so this comes as a bit of a shock to me. None of the laptops I had before experienced this loss of capacity, this is something I was expecting to see maybe after 2 or 3 years.

Is there something I can do? I find it difficult to believe this is a normal rate of deterioration.
Since this is 7 months old laptop (and I live in Germany now where warranty is 2 years), is this something that can be warranted by MSI?
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gk2377

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Re: Raider GE73VR 7RF battery problem
« Reply #1 on: 26-December-18, 23:48:01 »

sorry about the situation you had, maybe you can contact the window here to help you
https://register.msi.com/service/ocss
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