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Author Topic: RX 580 ARMOR OC 8GB One of two FANs is not spinning  (Read 281 times)

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ahmetcanalaca143Topic starter

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[color=var(--ytd-video-primary-info-renderer-title-color, var(--yt-spec-text-primary))]Hi, I bought an RX 580 Armor OC 8GB on Amazon.com last December. There's a fan problem in the GPU(One of two FANs is not spinning). Also I have Coil Whine in the GPU. I've seen 84 degrees in Pubg Lite (not the normal PUBG, the graphics are simpler than PUBG). I also living in Turkey, so Servicepoint did not help me. What can I do? Please Help me.[/color]
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flobelix

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Re: RX 580 ARMOR OC 8GB One of two FANs is not spinning
« Reply #1 on: 25-May-19, 05:02:05 »

If one fan doesn't spin it needs to be replaced. If you don't have warranty you will need to check ebay or similar for a replacement fan set. Otherwise you will need to check for a 3rd party cooler like Arctic offers.
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ahmetcanalaca143Topic starter

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Re: RX 580 ARMOR OC 8GB One of two FANs is not spinning
« Reply #2 on: 25-May-19, 09:16:29 »

I have warranty. Bu in Turkey, Servispoint(Turkey offical warranty service) didn't help me. Also my card have Coil Whine, I feel very bad.
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flobelix

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Re: RX 580 ARMOR OC 8GB One of two FANs is not spinning
« Reply #3 on: 25-May-19, 09:22:45 »

Contact MSI about it. If fan is bad the card needs to be replaced in rma service. >>How to contact MSI.<<
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ahmetcanalaca143Topic starter

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Re: RX 580 ARMOR OC 8GB One of two FANs is not spinning
« Reply #4 on: 25-May-19, 10:17:13 »

I contacted them, but they asked me to send the product to them. But I'm supposed to send the product back to America. They could send the service to an address in America. I don't have an address in America. And PTT, cheap courier company in Turkey, $ 50 shipping fee to America from Turkey(without  customs tax). I bought the product for $ 200.
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flobelix

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Re: RX 580 ARMOR OC 8GB One of two FANs is not spinning
« Reply #5 on: 25-May-19, 10:26:15 »

The forum can't help with rma issues. Surely nothing needs to send from Turkey to America. Ask for alternatives and a reason why you need to send a product to America that should be covered by global warranty. >>How to contact MSI.<<
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ahmetcanalaca143Topic starter

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Re: RX 580 ARMOR OC 8GB One of two FANs is not spinning
« Reply #6 on: 25-May-19, 10:38:31 »

Thank you for your reply. Take care yourself. Have good day.
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flobelix

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Re: RX 580 ARMOR OC 8GB One of two FANs is not spinning
« Reply #7 on: 25-May-19, 13:21:12 »

:hat tip:
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MSI MEG X570 Godlike (MS-7C34) Bios 1.7
AMD Ryzen 9 3900X
Cooler Master MasterLiquid ML240 Liquid CPU Cooler
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MSI GEFORCE RTX 2080 SUPER GAMING X TRIO
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Windows 10 Pro
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