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Author Topic: MSI z390 Gaming Edge AC very slow wired and wireless connections.  (Read 184 times)

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KingHugoLiTopic starter

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So my motherboard only reaches around 5 KB/s(!) to 2 MB/s in speedtests, also have very high pings in games.
Downloading games take ages now. Loading webpages also take very long.
My old PC sat in the same place and never had issues with the wireless connection. It reaches at around 10 MB/s without any ping problems and it was very stable.
I know this was a problem so I changed to a wired connection. My tests still show that I'm only getting 2 MB/s but it is only more stable. No improvement.
I tried reinstalling the drivers, reinstalling windows etc. but still no change at all. 
I'm not very happy with my choice of motherboard. 
I also had solve a problem with my RGB lights on my motherboard and pins some days ago.
I've bought motherboard this because of the features but mostly because it has wireless connection. 
Is it my motherboard? Do I need to send it back? What do I need to do?
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CPU: Intel Core i5-9600k

GPU: MSI GeForce RTX 2070 Gaming Z
MOBO: MSI z390 Gaming Edge AC
RAM: 2x8 GB Corsair Vengeance RGB Pro
CPU Cooler: Cooler Master Masterliquid ml240l RGB
PSU: Corsair HX850 80+ Platinum

darkhawk

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What drivers did you install for it?
Where did you get them?
What version are they?

What happens if you plug in directly to the modem with the PC?
Does your connection get faster?

What about using your phone in the same place as your PC? 
Is it just as slow? Or is it much faster?
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Name            Motherboard                                CPU                                              RAM                             GPU                                            
System 1MSI GS73VR-6RFIntel i7 6700HQ16GB DDR4MSI GTX1060 6GB
ServerMSI X370 SLI PlusAMD Ryzen 5 1500X16GB DDR4NVidia Quadro 4000
System 3MSI Z390 GodlikeIntel i9 9900K16GB DDR4 @ 3600 MHz MSI GTX 1070Ti Armor OC
System 4MZI Z390 Gaming Pro Carbon ACIntel i5 860016GB DDR4 @ 3600 MHzMSI 7700 Aero

KingHugoLiTopic starter

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I installed every latest driver multiple times from the motherboards support site.
I can't plug it directly into the modem because it it too far from me.
I always use my phone in the same room, same desk and never had any problems with my internet speed.
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CPU: Intel Core i5-9600k

GPU: MSI GeForce RTX 2070 Gaming Z
MOBO: MSI z390 Gaming Edge AC
RAM: 2x8 GB Corsair Vengeance RGB Pro
CPU Cooler: Cooler Master Masterliquid ml240l RGB
PSU: Corsair HX850 80+ Platinum

darkhawk

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I installed every latest driver multiple times from the motherboards support site.
I can't plug it directly into the modem because it it too far from me.
I always use my phone in the same room, same desk and never had any problems with my internet speed.

"Latest" doesn't tell me what version. I specifically ask for a version because then we know what version. What if what YOU think is the latest, isn't the latest?

As far as plugging it in directly, it's just a test. Move the computer next to the modem for 5 minutes to test it, then move it back. 

You state "Slow wired" but have only talked about wireless.....so either your wired connection is slow or it isn't. If it isn't plugged in or used, how do you know it's slow?
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Name            Motherboard                                CPU                                              RAM                             GPU                                            
System 1MSI GS73VR-6RFIntel i7 6700HQ16GB DDR4MSI GTX1060 6GB
ServerMSI X370 SLI PlusAMD Ryzen 5 1500X16GB DDR4NVidia Quadro 4000
System 3MSI Z390 GodlikeIntel i9 9900K16GB DDR4 @ 3600 MHz MSI GTX 1070Ti Armor OC
System 4MZI Z390 Gaming Pro Carbon ACIntel i5 860016GB DDR4 @ 3600 MHzMSI 7700 Aero

KingHugoLiTopic starter

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My BIOS version is 7B17vA2 / A.20
Both wired and wireless reaches about the same speed, they both rarely get to 2 MB/s.
I used the same cable for my old PC but it never had any problems, it always reached 10 MB/s.
Also, moving the PC would be a pain. I'm talking about maybe walking 20 meters in the corridors, going downstairs, then zigzagging on the floor below me because we have a kitchen for work.
I've also tried a lot of other suggestions of other forums since I'm stuck with this speed for more than 2 weeks now.
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CPU: Intel Core i5-9600k

GPU: MSI GeForce RTX 2070 Gaming Z
MOBO: MSI z390 Gaming Edge AC
RAM: 2x8 GB Corsair Vengeance RGB Pro
CPU Cooler: Cooler Master Masterliquid ml240l RGB
PSU: Corsair HX850 80+ Platinum

darkhawk

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What WIFI driver version are you using?
What LAN/NIC driver version are you using?

The latest posted on MSI's website are : 
WIFI : 20.80.0.1991
LAN/NIC : 23.2.0.1006


Those are the versions I'm concerned with. BIOS doesn't have much to do with it.

What is your network map like?
Are you like so :
PC -> Router -> Modem-> Internet

or is it
PC -> switch -> Router -> Modem -> Internet

Just trying to get an idea of what all there is to work with here, as sometimes it's not just as simple as a problem with the PC, and sometimes 1 computer handles the problem better than others.
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Name            Motherboard                                CPU                                              RAM                             GPU                                            
System 1MSI GS73VR-6RFIntel i7 6700HQ16GB DDR4MSI GTX1060 6GB
ServerMSI X370 SLI PlusAMD Ryzen 5 1500X16GB DDR4NVidia Quadro 4000
System 3MSI Z390 GodlikeIntel i9 9900K16GB DDR4 @ 3600 MHz MSI GTX 1070Ti Armor OC
System 4MZI Z390 Gaming Pro Carbon ACIntel i5 860016GB DDR4 @ 3600 MHzMSI 7700 Aero

KingHugoLiTopic starter

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It's like PC > Powerline > Modem > Internet.
But I've used it like this for my old PC too and didn't have problems.
I'm not on my PC yet but if I am I'll check my drivers.

Edit: Ethernet Connection: 23.2.0.1006
Wireless AC: 20.80.0.5
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CPU: Intel Core i5-9600k

GPU: MSI GeForce RTX 2070 Gaming Z
MOBO: MSI z390 Gaming Edge AC
RAM: 2x8 GB Corsair Vengeance RGB Pro
CPU Cooler: Cooler Master Masterliquid ml240l RGB
PSU: Corsair HX850 80+ Platinum

darkhawk

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It's like PC > Powerline > Modem > Internet.
But I've used it like this for my old PC too and didn't have problems.
I'm not on my PC yet but if I am I'll check my drivers.

Edit: Ethernet Connection: 23.2.0.1006
Wireless AC: 20.80.0.5

Even so Powerline is a poor way to do ethernet data. No matter how they want to tout it being good, it really is poor at best, especially for high speeds.

As far as wireless, I think you pretty much got your answer. Update your drivers first.
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Name            Motherboard                                CPU                                              RAM                             GPU                                            
System 1MSI GS73VR-6RFIntel i7 6700HQ16GB DDR4MSI GTX1060 6GB
ServerMSI X370 SLI PlusAMD Ryzen 5 1500X16GB DDR4NVidia Quadro 4000
System 3MSI Z390 GodlikeIntel i9 9900K16GB DDR4 @ 3600 MHz MSI GTX 1070Ti Armor OC
System 4MZI Z390 Gaming Pro Carbon ACIntel i5 860016GB DDR4 @ 3600 MHzMSI 7700 Aero

KingHugoLiTopic starter

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Very sorry for the VERY late reply, but upgrading my wireless drivers also didn't change anything. 
MSI support told me that I should send the board back but I still want to see if it's not my motherboard that's causing the problem.
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CPU: Intel Core i5-9600k

GPU: MSI GeForce RTX 2070 Gaming Z
MOBO: MSI z390 Gaming Edge AC
RAM: 2x8 GB Corsair Vengeance RGB Pro
CPU Cooler: Cooler Master Masterliquid ml240l RGB
PSU: Corsair HX850 80+ Platinum
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