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Author Topic: Promotion Codes Not Received  (Read 296 times)

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rafhaanTopic starter

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Promotion Codes Not Received
« on: 27-December-18, 03:00:54 »

I bought a MSI Z390 Gaming Pro Carbon AC motherboard on 30/11/2018. I applied for the 2 promotions for AC Odyssey and $20 Steam Voucher. I uploaded every required document including invoice and picture of the motherboard serial. Every time they say it is rejected "upload proofs of the product itself and the related invoice." 

Now the promotion pages are not even available under "relative promotion" on my motherboard. I have applied 3 times and each time they take longer to reply, the last application over 2 weeks ago and they just replied saying the same thing again. How is this fair and how do I actually get a code? The promotions influenced my decision to buy this motherboard otherwise I could have bought any cheaper board from any other vendor...
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rbleroy91

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Re: Promotion Codes Not Received
« Reply #1 on: 27-December-18, 04:35:56 »

Hello,
Sorry but noone can help you here because we are only MSI final users as you:
:users: 
Your only option is to ask directly to MSI: >>How to contact MSI<<.
Good luck,
:hat tip:
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MSI X99A XPower Gaming Titanium (Bios 1.61)  –  Windows 7-10 Pro x64 (1803)  –  i7-6850K + BeQuiet! Dark Rock Pro 3 + Corsair Vengeance LPX Series DDR4 3466MHz 4x16Go + MSI GeForce GTX 1070 Gaming X 8G + SSD Samsung, 1x 850 PRO 512GB (SATA) [Boot+OS drive] & 1x 960 PRO 2TB (NVMe) + HD SATAIII Seagate Barracuda, 7x 1TB & 1x 3TB + LG BR R/W + BeQuiet! Dark Power Pro 11 1000W 80PLUS Platinum +  BeQuiet! Dark Base Pro 900 + HyperX Alloy Elite keyboard + HyperX Pulsefire FPS mouse

estrader

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Re: Promotion Codes Not Received
« Reply #2 on: 06-January-19, 10:04:17 »

I have an AC Odyessy redeem code, it is 16 digits so possibly a PC code? Not using it anyway if you want it.
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rbleroy91

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Re: Promotion Codes Not Received
« Reply #3 on: 06-January-19, 10:28:38 »

@estrader
Hello,
It is an UPLAY Code. Personally, I am very very very interested by it. PM sent! :yes:  
Happy new year,
:hat tip:
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MSI X99A XPower Gaming Titanium (Bios 1.61)  –  Windows 7-10 Pro x64 (1803)  –  i7-6850K + BeQuiet! Dark Rock Pro 3 + Corsair Vengeance LPX Series DDR4 3466MHz 4x16Go + MSI GeForce GTX 1070 Gaming X 8G + SSD Samsung, 1x 850 PRO 512GB (SATA) [Boot+OS drive] & 1x 960 PRO 2TB (NVMe) + HD SATAIII Seagate Barracuda, 7x 1TB & 1x 3TB + LG BR R/W + BeQuiet! Dark Power Pro 11 1000W 80PLUS Platinum +  BeQuiet! Dark Base Pro 900 + HyperX Alloy Elite keyboard + HyperX Pulsefire FPS mouse

estrader

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Re: Promotion Codes Not Received
« Reply #4 on: 06-January-19, 22:37:17 »

Sure, just tell me how to send a PM :bonk:
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rbleroy91

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Re: Promotion Codes Not Received
« Reply #5 on: 07-January-19, 01:48:20 »

Hello,

Thanks,
:hat tip:
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MSI X99A XPower Gaming Titanium (Bios 1.61)  –  Windows 7-10 Pro x64 (1803)  –  i7-6850K + BeQuiet! Dark Rock Pro 3 + Corsair Vengeance LPX Series DDR4 3466MHz 4x16Go + MSI GeForce GTX 1070 Gaming X 8G + SSD Samsung, 1x 850 PRO 512GB (SATA) [Boot+OS drive] & 1x 960 PRO 2TB (NVMe) + HD SATAIII Seagate Barracuda, 7x 1TB & 1x 3TB + LG BR R/W + BeQuiet! Dark Power Pro 11 1000W 80PLUS Platinum +  BeQuiet! Dark Base Pro 900 + HyperX Alloy Elite keyboard + HyperX Pulsefire FPS mouse

flobelix

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Re: Promotion Codes Not Received
« Reply #6 on: 07-January-19, 14:03:33 »

That is useless. It is not possible to send pm with a 0 post account (requires more than 10 posts).
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rbleroy91

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Re: Promotion Codes Not Received
« Reply #7 on: 07-January-19, 16:41:07 »

That is useless. It is not possible to send pm with a 0 post account (requires more than 10 posts).
Thank you for the precision!
Only to be certain I have goodly understood, did you say that a user cannot send (or reply to) a PM before to have 10 posts?
:confused2:
For present case, it does not matter because estrader has already send me the key. I really appreciate and I'm very thankfull!
THANKS estrader!
:hat tip:
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MSI X99A XPower Gaming Titanium (Bios 1.61)  –  Windows 7-10 Pro x64 (1803)  –  i7-6850K + BeQuiet! Dark Rock Pro 3 + Corsair Vengeance LPX Series DDR4 3466MHz 4x16Go + MSI GeForce GTX 1070 Gaming X 8G + SSD Samsung, 1x 850 PRO 512GB (SATA) [Boot+OS drive] & 1x 960 PRO 2TB (NVMe) + HD SATAIII Seagate Barracuda, 7x 1TB & 1x 3TB + LG BR R/W + BeQuiet! Dark Power Pro 11 1000W 80PLUS Platinum +  BeQuiet! Dark Base Pro 900 + HyperX Alloy Elite keyboard + HyperX Pulsefire FPS mouse

flobelix

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Re: Promotion Codes Not Received
« Reply #8 on: 08-January-19, 12:23:28 »

Only to be certain I have goodly understood, did you say that a user cannot send (or reply to) a PM before to have 10 posts?
:confused2:

Yes, exactly
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MSI X299 Gaming M7 ACK (MS-7A90) Bios 1.9
Core i7 7820X @ 4203.84 MHz (42 * 100.09 MHz, fixed all cores), 1.086v
Corsair H110 Liquid CPU Cooler
32GB (4 x 8GB) Corsair CMK32GX4M4C3000C15R @ 1500 MHz (DDR4-3000), 15-17-17-35-2t 1.35v
MSI GeForce RTX 2080 GAMING X TRIO
256GB Samsung 830 SSD + 2TB Crucial MX500 SSD
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rbleroy91

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Re: Promotion Codes Not Received
« Reply #9 on: 08-January-19, 16:35:38 »

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MSI X99A XPower Gaming Titanium (Bios 1.61)  –  Windows 7-10 Pro x64 (1803)  –  i7-6850K + BeQuiet! Dark Rock Pro 3 + Corsair Vengeance LPX Series DDR4 3466MHz 4x16Go + MSI GeForce GTX 1070 Gaming X 8G + SSD Samsung, 1x 850 PRO 512GB (SATA) [Boot+OS drive] & 1x 960 PRO 2TB (NVMe) + HD SATAIII Seagate Barracuda, 7x 1TB & 1x 3TB + LG BR R/W + BeQuiet! Dark Power Pro 11 1000W 80PLUS Platinum +  BeQuiet! Dark Base Pro 900 + HyperX Alloy Elite keyboard + HyperX Pulsefire FPS mouse
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