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Author Topic: MSI warranty issues  (Read 178 times)

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a.lyskovTopic starter

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MSI warranty issues
« on: 05-January-19, 08:29:46 »

Hi,
How to contact with a management of MSI about poor RMA work?

07/02/2017 I bought MSI NVIDIA GEFORCE 1080 TI FOUNDERS EDITION. After few months (in October/November 2017) the GPU stopped working. 
In March 2018 I've got from MSI RMA other GPU - another one, not new, repaired, in very strange box. In August the repaired GPU stopped working also. 

I have a lot of email from RMA and no MSI GPU in my PC.


I am disappointed with the quality of MSI GPU and the company's attitude to customers.

[font="Google Sans", Roboto, RobotoDraft, Helvetica, Arial, sans-serif]RMA# RRD18008683 RRD18047160
[/font][/size][/color]
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flobelix

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Re: MSI warranty issues
« Reply #1 on: 05-January-19, 08:42:32 »

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MSI X299 Gaming M7 ACK (MS-7A90) Bios 1.9
Core i7 7820X @ 4404.45 MHz (44 * 100.1 MHz, fixed all cores), 1.158v - delidded and using der8auer Skylake-X Direct Die Frame
Cooler Master MasterLiquid 240 Liquid CPU Cooler
32GB (4 x 8GB) Corsair CMR32GX4M4Z3200C16 @ 1602.9 MHz (DDR4-3206), 16-18-18-36-2t, 1.35v
MSI GeForce RTX 2080 Ti DUKE 11G OC
256GB Samsung 830 SSD + 2TB Crucial MX500 SSD
Thermaltake Toughpower Grand RGB 1200W Platinum • +12V: 100A • +3.3V: 25A • +5V: 25A
Windows 10 Pro
MSI MAG BUNKER Case
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