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Author Topic: Bluetooth has disappeared  (Read 98 times)

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jmojnrTopic starter

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Bluetooth has disappeared
« on: 06-January-19, 08:41:19 »

Hi,

I just picked up a night blade M13 and I turned it on and Bluetooth was working fine.  I installed a few updates and now it has completely disappeared.
I have tried the trouble shoot and it tells me that the computer does not have Bluetooth.

I have googled and nothing seems to fix the problem. Can anyone help with this?

John
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Yang

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Re: Bluetooth has disappeared
« Reply #1 on: 06-January-19, 20:19:38 »

Please provide some information as below to us for this system you used:
1. Serial number on the back cover and on the box.
It is SOP how to check it as below link:
http://www.msi.com/page/warranty
2. The number:9S6-xxxx-xxx that you can find it on the box.

3.Please provide detail version of Windows10 in system information. Example: Build xxxxx
https://www.howtogeek.com/196893/how-to-open-the-system-information-panel-on-windows-8/
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