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Author Topic: MSI X470 M7 Gaming Voltage Read Problem  (Read 166 times)

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yabaman001Topic starter

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MSI X470 M7 Gaming Voltage Read Problem
« on: 12-January-19, 09:24:30 »

I bought new system with stock fan wraith prism ( it is not very good cooler but enough for my work) i am use 4-4.1 ghz 1.275 volt.
But i have problem last two week motherboard dont read true vcore. I've tried bios restart, old bios versions new bios versions but i cant fix vcore read.I want to send it to the guarantee, but in my country the warranty is not valid because I bought it from the amazon.com.Do you have any advice? Thanks
Cpu:Ryzen 2700x 
Board: MSI X470 m7 board 
Ram: G.skill tridentz rgb 3600mhz cl16 
Supply: high power 750 watt ( i using 8 pin cpu power cpu2(8pin) is empty )




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rbleroy91

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Re: MSI X470 M7 Gaming Voltage Read Problem
« Reply #1 on: 12-January-19, 17:42:32 »

Hello,
Update bios to the last version doing exactly that:
- Download >>Bios V1.50<<.
- Take an USB pen having no more than 16GB (physical size) with only one partition.
   Verify it with CHKDSK.
- Unzip it and copy the file "E7B77AMS.150" on the root of the USB pen.
- Plug the USB pen into one 2.0 port of the back panel (those below the PS/2).
- Do a clear CMOS then load default values:
  . Power off PSU, unplug the power cord and wait that all mobo's leds light off.
  . Keep the "Clear CMOS" button on the back panel (the upper button) pressed during at least 20s.
  . Plug the power cord and power on.
  . You would see a message, choose to load default values and change nothing at this time.
  .  Pc should restart.
- Enter again in Bios Setup and click on M-Flash then select the file on the USB pen.
- M-Flash should start; be cautious to not abort it before the end (can last up to 5mn).
- Power off PSU, unplug the power cord and wait that all mobo's leds light off.
- Power on and enter again in Bios Setup to set back all bios values you have changed before the update.
What is now displayed in Bios Setup?
Hoping it shall help,
:hat tip:
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yabaman001Topic starter

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Re: MSI X470 M7 Gaming Voltage Read Problem
« Reply #2 on: 13-January-19, 04:47:58 »

Thanks for help but  I did it step by step and did not fix  :nooo:
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wlahdone

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Re: MSI X470 M7 Gaming Voltage Read Problem
« Reply #3 on: 13-January-19, 07:34:45 »

Have you ever seen the voltage being shown correctly ?
That read is obviously wrong as the CPU would not work at that voltage.
Maybe it reads the offset value, if default voltage has been changed.
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darkhawk

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Re: MSI X470 M7 Gaming Voltage Read Problem
« Reply #4 on: 13-January-19, 09:41:07 »

I would contact support directly. It sounds more like it's a BIOS issue and it isn't correctly determining what the vcore should be.

If that isn't the case, than my best guess is that there's an issue with the board itself. In that case, I'd consider returning the board. Probably directly to Amazon, if sending it to MSI is too much of a hassle.

But let this also be a lesson. Buying outside your country/region, just to get it sooner, does have it's drawbacks. :/
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yabaman001Topic starter

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Re: MSI X470 M7 Gaming Voltage Read Problem
« Reply #5 on: 14-January-19, 09:44:35 »

Yes when i bought , it show true :(
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