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Author Topic: Mystic Light and Gaming App not working  (Read 184 times)

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ebrahim4tuinTopic starter

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Mystic Light and Gaming App not working
« on: 28-January-19, 14:32:55 »

Hopefully someone here can help me with this issue.

I recently got myself an RGB MSI graphics card(GTX 1080TI LIGHTNING Z) and i have tried both the MSI gaming app and Mystic light. Both of them give me an error saying "The platform does not support this application"

As far as i know, platform generally refers to the OS (?). I have Windows 10 pro 64bit Version 1809 OS BUILD 17763.253.

Additionally I have tried the MSI Command Center and this application gives me the error of "Command Center does not support this Motherboard!". I am running an Asus ROG STRIX z370-h gaming.

Could all the applications possible be failing to run because of the motherboard?

I have tried many different versions of the Gaming app and Mystic Light (2 and 3) and am absolutely stumped by this.
If anyone has any experience or advice on this it would be highly appreciated.
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flobelix

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Re: Mystic Light and Gaming App not working
« Reply #1 on: 28-January-19, 14:37:29 »

Are you using the LN2 vbios?
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MSI X299 Gaming M7 ACK (MS-7A90) Bios 1.9
Core i7 7820X @ 4302.99 MHz (43 * 100.07 MHz, fixed all cores), 1.124v - delidded and using der8auer Skylake-X Direct Die Frame
Cooler Master MasterLiquid 240 Liquid CPU Cooler
32GB (4 x 8GB) Corsair CMR32GX4M4Z3200C16 @ 1601 MHz (DDR4-3200), 16-18-18-36-2t, 1.35v
MSI GeForce RTX 2080 Ti GAMING X TRIO
256GB Samsung 830 SSD + 2TB Crucial MX500 SSD
Thermaltake Toughpower Grand RGB 1200W Platinum • +12V: 100A • +3.3V: 25A • +5V: 25A
Windows 10 Pro
MSI MAG BUNKER

ebrahim4tuinTopic starter

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Re: Mystic Light and Gaming App not working
« Reply #2 on: 10-February-19, 22:43:12 »

Are you using the LN2 vbios?

Hey, I do not think that I am. I have not done anything to modify it.
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flobelix

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Re: Mystic Light and Gaming App not working
« Reply #3 on: 11-February-19, 12:21:57 »

Save the current vbios to file and add it.
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MSI X299 Gaming M7 ACK (MS-7A90) Bios 1.9
Core i7 7820X @ 4302.99 MHz (43 * 100.07 MHz, fixed all cores), 1.124v - delidded and using der8auer Skylake-X Direct Die Frame
Cooler Master MasterLiquid 240 Liquid CPU Cooler
32GB (4 x 8GB) Corsair CMR32GX4M4Z3200C16 @ 1601 MHz (DDR4-3200), 16-18-18-36-2t, 1.35v
MSI GeForce RTX 2080 Ti GAMING X TRIO
256GB Samsung 830 SSD + 2TB Crucial MX500 SSD
Thermaltake Toughpower Grand RGB 1200W Platinum • +12V: 100A • +3.3V: 25A • +5V: 25A
Windows 10 Pro
MSI MAG BUNKER
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