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Author Topic: Registering a new graphs card  (Read 317 times)

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harryTopic starter

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Registering a new graphs card
« on: 08-February-19, 20:19:41 »

I was trying to register my new graphics card.  I get an error.  It says product s/n empty.  Now, the serial number us filled in with the serial number I got off the box. It will not let me register this product.  What am I doing wrong?
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alexanderryan4

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Re: Registering a new graphs card
« Reply #1 on: 06-August-19, 11:43:13 »

Hoping this issue is already resolved but if not I was told to eventually email tomh@msi.com after talking to a rep on the phone.  He said that he was able to pull up my GPU from my serial number and verified that there was no problem on his end after I tried multiple different browsers and devices.  Still waiting on a follow up email but I hope this helps!
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montyac

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Re: Registering a new graphs card
« Reply #2 on: 12-August-19, 10:12:51 »

Have you tried to us the online auto registration?
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