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Author Topic: BIOS issues - cannot recommend this product  (Read 312 times)

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semce2Topic starter

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BIOS issues - cannot recommend this product
« on: 10-February-19, 17:52:19 »

Brand new build.  First thing I see is a cpu fan error message pop up on screen.  Then I discover that the computer goes into sleep mode after a couple minutes and will not wake up via the USB keyboard or USB mouse.  All windows 10 settings are set for sleep "Never".   All windows 10 settings are also so to not turn off USB ever.  I believe this is all BIOS related.   I cannot recommend this motherboard for anyone.
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flobelix

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Re: BIOS issues - cannot recommend this product
« Reply #1 on: 11-February-19, 12:40:58 »

What motherboard?
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MSI X299 Gaming M7 ACK (MS-7A90) Bios 1.9
Core i7 7820X @ 4404.45 MHz (44 * 100.1 MHz, fixed all cores), 1.158v - delidded and using der8auer Skylake-X Direct Die Frame
Cooler Master MasterLiquid 240 Liquid CPU Cooler
32GB (4 x 8GB) Corsair CMR32GX4M4Z3200C16 @ 1602.9 MHz (DDR4-3206), 16-18-18-36-2t, 1.35v
MSI GeForce RTX 2080 Ti DUKE 11G OC
256GB Samsung 830 SSD + 2TB Crucial MX500 SSD
Thermaltake Toughpower Grand RGB 1200W Platinum • +12V: 100A • +3.3V: 25A • +5V: 25A
Windows 10 Pro
MSI MAG BUNKER Case

semce2Topic starter

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Re: BIOS issues - cannot recommend this product
« Reply #2 on: 15-February-19, 12:37:05 »

B360M.  Found the issue is with the video on the motherboard.  The computer was not going to sleep but kept stopping communicating with the monitor.  Same monitor I had on my old pc using Windows 10 and never had any issues.  The store installed a NVIDIA GeForce 8400GS display adapter and so far no issues.  I don't do any gaming so the motherboard video should have worked but apparently there is a defect somewhere.  Also was told there have been four BIOS updates so far for this board.  I just can't recommend this board and folks should avoid it until such time when MSI gets the bugs resolved.
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flobelix

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Re: BIOS issues - cannot recommend this product
« Reply #3 on: 15-February-19, 14:12:31 »

B360M.  

That is not a board model. There are many different MSI board models starting with B360M. Without a board model no investigation for a bios issue is possible. Add full system specs: >>Posting Guide<<
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MSI X299 Gaming M7 ACK (MS-7A90) Bios 1.9
Core i7 7820X @ 4404.45 MHz (44 * 100.1 MHz, fixed all cores), 1.158v - delidded and using der8auer Skylake-X Direct Die Frame
Cooler Master MasterLiquid 240 Liquid CPU Cooler
32GB (4 x 8GB) Corsair CMR32GX4M4Z3200C16 @ 1602.9 MHz (DDR4-3206), 16-18-18-36-2t, 1.35v
MSI GeForce RTX 2080 Ti DUKE 11G OC
256GB Samsung 830 SSD + 2TB Crucial MX500 SSD
Thermaltake Toughpower Grand RGB 1200W Platinum • +12V: 100A • +3.3V: 25A • +5V: 25A
Windows 10 Pro
MSI MAG BUNKER Case

HenryW

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Re: BIOS issues - cannot recommend this product
« Reply #4 on: 15-February-19, 19:25:03 »

Yup, there are at least 8 MSI B360M models.
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Z77A-GD65/BIOS 10.5, i7 2700K
CPU cooler ~ Zalman CNPS9900ALED
Corsair Vengeance Pro 1600 4x4Gb
W 7 Home Premium x64/SP1
Corsair TX650W
300GB WD VelociRaptor 3000HLHX
600GB WD VelociRaptor 6000HLHX
Lite-On CD/DVD combo burner
MSI 560 HAWK, Drv. 368.82
Creative Sound Blaster X-Fi Titanium

Nichrome

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Re: BIOS issues - cannot recommend this product
« Reply #5 on: 16-February-19, 11:32:54 »

Motherboard won't go to "sleep" on its own, and can only be controlled by OS (in your case, Win10). Doing a negative "review" without knowing what you're doing and having OS poorly configured... :sleep:
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