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Author Topic: BIOS issues - cannot recommend this product  (Read 511 times)

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semce2Topic starter

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BIOS issues - cannot recommend this product
« on: 10-February-19, 17:52:19 »

Brand new build.  First thing I see is a cpu fan error message pop up on screen.  Then I discover that the computer goes into sleep mode after a couple minutes and will not wake up via the USB keyboard or USB mouse.  All windows 10 settings are set for sleep "Never".   All windows 10 settings are also so to not turn off USB ever.  I believe this is all BIOS related.   I cannot recommend this motherboard for anyone.
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flobelix

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Re: BIOS issues - cannot recommend this product
« Reply #1 on: 11-February-19, 12:40:58 »

What motherboard?
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MSI MEG X570 Godlike (MS-7C34) Bios 1.7
AMD Ryzen 9 3900X
Cooler Master MasterLiquid ML240 Liquid CPU Cooler
32GB (2 x 16GB) G.Skill Trident Z Neo (2 x F4-3600C18-16GTZN) @ 1799.6 MHz (DDR4-3600) - Ratio 3:54, 1.35v
MSI GEFORCE RTX 2080 SUPER GAMING X TRIO
512GB Silicon Power P34A80 M.2 SSD + 1.92TB KINGSTON A400 SATA SSD
Antec High Current Pro 1000 Platinum-EC PSU • +12V:(4x40A) 83,33A • +3.3V: 25A • +5V: 25A
Windows 10 Pro
Cooler Master MASTERBOX 5 MSI EDITION Case

semce2Topic starter

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Re: BIOS issues - cannot recommend this product
« Reply #2 on: 15-February-19, 12:37:05 »

B360M.  Found the issue is with the video on the motherboard.  The computer was not going to sleep but kept stopping communicating with the monitor.  Same monitor I had on my old pc using Windows 10 and never had any issues.  The store installed a NVIDIA GeForce 8400GS display adapter and so far no issues.  I don't do any gaming so the motherboard video should have worked but apparently there is a defect somewhere.  Also was told there have been four BIOS updates so far for this board.  I just can't recommend this board and folks should avoid it until such time when MSI gets the bugs resolved.
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flobelix

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Re: BIOS issues - cannot recommend this product
« Reply #3 on: 15-February-19, 14:12:31 »

B360M.  

That is not a board model. There are many different MSI board models starting with B360M. Without a board model no investigation for a bios issue is possible. Add full system specs: >>Posting Guide<<
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MSI MEG X570 Godlike (MS-7C34) Bios 1.7
AMD Ryzen 9 3900X
Cooler Master MasterLiquid ML240 Liquid CPU Cooler
32GB (2 x 16GB) G.Skill Trident Z Neo (2 x F4-3600C18-16GTZN) @ 1799.6 MHz (DDR4-3600) - Ratio 3:54, 1.35v
MSI GEFORCE RTX 2080 SUPER GAMING X TRIO
512GB Silicon Power P34A80 M.2 SSD + 1.92TB KINGSTON A400 SATA SSD
Antec High Current Pro 1000 Platinum-EC PSU • +12V:(4x40A) 83,33A • +3.3V: 25A • +5V: 25A
Windows 10 Pro
Cooler Master MASTERBOX 5 MSI EDITION Case

HenryW

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Re: BIOS issues - cannot recommend this product
« Reply #4 on: 15-February-19, 19:25:03 »

Yup, there are at least 8 MSI B360M models.
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Z77A-GD65/BIOS 10.5, i7 2700K
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Creative Sound Blaster X-Fi Titanium

Nichrome

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Re: BIOS issues - cannot recommend this product
« Reply #5 on: 16-February-19, 11:32:54 »

Motherboard won't go to "sleep" on its own, and can only be controlled by OS (in your case, Win10). Doing a negative "review" without knowing what you're doing and having OS poorly configured... :sleep:
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