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Author Topic: RTX 2080 TI Duke OC boost clock issue  (Read 498 times)

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thicoTopic starter

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RTX 2080 TI Duke OC boost clock issue
« on: 13-February-19, 13:58:15 »

Hello,

I have a 2080 TI Duke OC card, already since november. When I just got it, I had issues with the card never going above 1350 mhz clock speed. I decided to upgrade all my other hardware.
I have a Z390 Ace MB with an i9 9900k now.

The card worked fine for about a month now, but I just updated my nvidia drivers to 418.91 and the issue is there again. No matter how much I try to tax the gpu (superposition benchmark, battlefield V), the clock speed never goes above 1350 mhz.

I was wondering if maybe it could be something vbios related?

I have put my current system info from gpuz and current vbios in attachment.

Serial number : S/N 602-V371-08SB1809000730

Any help would be greatly appreciated.
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flobelix

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Re: RTX 2080 TI Duke OC boost clock issue
« Reply #1 on: 13-February-19, 14:21:46 »

At least there is an update so you can try. You have version NV371MH.111 while latest is NV371MH.113.

For flashing use nvflash: https://www.techpowerup.com/download/nvidia-nvflash/

note that you need to rename the unpacked file NV371MH.113 to .rom (e.g. 113.rom) for flashing.

If you saved the nvflash for windows .exe say under drive d: you can start it in a Windows prompt in administrator mode after you saved the .rom at the same place. First type d: (or wherever you saved nvflash and the .rom) and press enter. Now you changed to drive d: where you have nvflash in the root directory. Now start the flash with the following line: nvflash -6 113.rom (press enter)

Note that if using a 64bit OS you'll need to run the line nvflash64 -6 113.rom
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MSI X299 Gaming M7 ACK (MS-7A90) Bios 1.A0
Core i7 7820X @ 4404.45 MHz (44 * 100.1 MHz, fixed all cores), 1.158v - delidded and using der8auer Skylake-X Direct Die Frame
Corsair H110 Liquid CPU Cooler
32GB (4 x 8GB) Corsair CMR32GX4M4Z3200C16 @ 1602.9 MHz (DDR4-3206), 16-18-18-36-2t, 1.35v
MSI GeForce RTX 2080 Ti DUKE 11G OC
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thicoTopic starter

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Re: RTX 2080 TI Duke OC boost clock issue
« Reply #2 on: 13-February-19, 14:47:52 »

Just updated the vbios, unfortunately no difference.

Maybe any other suggestions?
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flobelix

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Re: RTX 2080 TI Duke OC boost clock issue
« Reply #3 on: 13-February-19, 15:43:02 »

Check the power management settings in the driver. If it is at Prefer Maximum Performance change to Optimal or vice versa. Also remove any manually set oc.

If still no help remove the current driver in safemode using >>DDU<<. After a reboot install the driver you used before and that worked.
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MSI X299 Gaming M7 ACK (MS-7A90) Bios 1.A0
Core i7 7820X @ 4404.45 MHz (44 * 100.1 MHz, fixed all cores), 1.158v - delidded and using der8auer Skylake-X Direct Die Frame
Corsair H110 Liquid CPU Cooler
32GB (4 x 8GB) Corsair CMR32GX4M4Z3200C16 @ 1602.9 MHz (DDR4-3206), 16-18-18-36-2t, 1.35v
MSI GeForce RTX 2080 Ti DUKE 11G OC
1TB Crucial MX500 M.2 SSD + 2TB Crucial MX500 SSD
Thermaltake Toughpower Grand RGB 1200W Platinum • +12V: 100A • +3.3V: 25A • +5V: 25A
Windows 10 Pro
MSI MAG BUNKER Case

thicoTopic starter

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Re: RTX 2080 TI Duke OC boost clock issue
« Reply #4 on: 14-February-19, 11:22:14 »

No luck. :sad: 
So, I used DDU to reinstall the previous driver, which was 417.35 with the same result. Using DDU again to install the latest driver also doesn't work.

Any other ideas? I am afraid about sending the card back to the retailer because it does seem to work occasionally, like it did for me the past month although it didn't work correctly before.
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flobelix

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Re: RTX 2080 TI Duke OC boost clock issue
« Reply #5 on: 14-February-19, 12:47:31 »

Reinstalling drivers wasn't all I suggested:

Check the power management settings in the driver. If it is at Prefer Maximum Performance change to Optimal or vice versa. Also remove any manually set oc.
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MSI X299 Gaming M7 ACK (MS-7A90) Bios 1.A0
Core i7 7820X @ 4404.45 MHz (44 * 100.1 MHz, fixed all cores), 1.158v - delidded and using der8auer Skylake-X Direct Die Frame
Corsair H110 Liquid CPU Cooler
32GB (4 x 8GB) Corsair CMR32GX4M4Z3200C16 @ 1602.9 MHz (DDR4-3206), 16-18-18-36-2t, 1.35v
MSI GeForce RTX 2080 Ti DUKE 11G OC
1TB Crucial MX500 M.2 SSD + 2TB Crucial MX500 SSD
Thermaltake Toughpower Grand RGB 1200W Platinum • +12V: 100A • +3.3V: 25A • +5V: 25A
Windows 10 Pro
MSI MAG BUNKER Case

thicoTopic starter

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Re: RTX 2080 TI Duke OC boost clock issue
« Reply #6 on: 14-February-19, 13:30:25 »

You're right. I never did any custom overclocking. I don't have any software like afterburner or precision x installed on my pc.
I just tried toggling between the 3 available power management settings in the nvidia control panel (adaptive, optimal power and maximum performance) neither of which make any difference.

I can see in gpu-z that the clock speed never goes below 1350 with maximum performance, but never above either.
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flobelix

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Re: RTX 2080 TI Duke OC boost clock issue
« Reply #7 on: 14-February-19, 14:11:56 »

It seems to be a common issue seen on some 2080Tis (no matter the make or model) and Titan RTX





In most cases card is to be returned. As latest vbios didn't help and there was no change with driver I'd probably give clearing mainboard cmos (>>Clear CMOS Guide<<) and/or updating mainboard bios a shot and then rma if no luck.
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MSI X299 Gaming M7 ACK (MS-7A90) Bios 1.A0
Core i7 7820X @ 4404.45 MHz (44 * 100.1 MHz, fixed all cores), 1.158v - delidded and using der8auer Skylake-X Direct Die Frame
Corsair H110 Liquid CPU Cooler
32GB (4 x 8GB) Corsair CMR32GX4M4Z3200C16 @ 1602.9 MHz (DDR4-3206), 16-18-18-36-2t, 1.35v
MSI GeForce RTX 2080 Ti DUKE 11G OC
1TB Crucial MX500 M.2 SSD + 2TB Crucial MX500 SSD
Thermaltake Toughpower Grand RGB 1200W Platinum • +12V: 100A • +3.3V: 25A • +5V: 25A
Windows 10 Pro
MSI MAG BUNKER Case

thicoTopic starter

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Re: RTX 2080 TI Duke OC boost clock issue
« Reply #8 on: 14-February-19, 14:41:24 »

I tried first with clearing CMOS and after with updating the bios, which did not fix the issue.

So, I guess the best thing will be to RMA it. Would it be better for me to handle this directly with MSI or through store from which I bought it?

I very much appreciated your help, even though we were not able to fix the issue.
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flobelix

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Re: RTX 2080 TI Duke OC boost clock issue
« Reply #9 on: 15-February-19, 11:18:47 »

:hat tip: sorry we couldn't solve the issue.

As you are from Europe you can only rma to the store. There is no direct rma in Europe.
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MSI X299 Gaming M7 ACK (MS-7A90) Bios 1.A0
Core i7 7820X @ 4404.45 MHz (44 * 100.1 MHz, fixed all cores), 1.158v - delidded and using der8auer Skylake-X Direct Die Frame
Corsair H110 Liquid CPU Cooler
32GB (4 x 8GB) Corsair CMR32GX4M4Z3200C16 @ 1602.9 MHz (DDR4-3206), 16-18-18-36-2t, 1.35v
MSI GeForce RTX 2080 Ti DUKE 11G OC
1TB Crucial MX500 M.2 SSD + 2TB Crucial MX500 SSD
Thermaltake Toughpower Grand RGB 1200W Platinum • +12V: 100A • +3.3V: 25A • +5V: 25A
Windows 10 Pro
MSI MAG BUNKER Case
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