Register Now!

To Get More Info and Daily Reward.

Please login or register.
Pages: [1]   Go Down

Author Topic: MSA Databases Corrupted?  (Read 1003 times)

0 Members and 1 Guest are viewing this topic.

toshtoshTopic starter

  • *
  • Offline Offline
  • Posts: 0
MSA Databases Corrupted?
« on: 23-April-19, 02:47:48 »

Hey all,

Did anyone experience the issue where you have submitted the necessary documents and applied for a document only for it not to be found in the MSI Support databases? Recently purchased a product that was supposedly eligible for a gaming chair. Applied for the promotion on the day the product arrived (which was a day after purchase) and after a week or so, the status turned to Gift: awaiting receive (copied directly from MSI User Page) and I began to wait as the dispatch of promotion was around end of March. Now it's almost May, nothing arrived, no updates, no news, and when I contact MSI support I get a response that my application is not seen on the system and I should apply to the vendor (what!? this is not their responsibility to fulfill). Despite various screenshots, sharing the documents over and over again, the eligibility that was defined and accepted by the review system is now no longer valid, and I am led to believe that the promotion was a bait all along. Please enlighten me if anyone has run into a similar scenario where their promotion mysteriously vanished from the MSI systems.



  • MSIHQ Red Rockets Team Member
  • Global Moderator
  • *****
  • Offline Offline
  • Posts: 35619
  • 微星科技
    • Afterburner New Features Introduction | MSI
Re: MSA Databases Corrupted?
« Reply #1 on: 23-April-19, 13:52:15 »

Please contact MSI diretly about it: >>How to contact MSI.<<
MSI X299 Gaming M7 ACK (MS-7A90) Bios 1.D0
Core i7 7820X @ 4404.45 MHz (44 * 100.1 MHz, fixed all cores), 1.245v - delidded and using der8auer Skylake-X Direct Die Frame
Corsair H110 Liquid CPU Cooler
32GB (4 x 8GB) Corsair CMR32GX4M4Z3200C16 @ 1602.9 MHz (DDR4-3206), 16-18-18-36-2t, 1.35v
MSI GeForce RTX 2080 Ti DUKE 11G OC
1TB Crucial MX500 M.2 SSD + 2TB Crucial MX500 SSD
Thermaltake Toughpower Grand RGB 1200W Platinum • +12V: 100A • +3.3V: 25A • +5V: 25A
Windows 10 Pro
Pages: [1]   Go Up