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Author Topic: Unable to solve a type of problem  (Read 160 times)

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ercanTopic starter

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Unable to solve a type of problem
« on: 22-August-19, 12:22:59 »

The number of authorized Hello ,
On 11.02.2019 I bought a msi video card from www.newegg.com. I have a computer lockdown problem while playing games on my card. Although I open a problem through webticket about 4 days, although I did not get a result. saying they will not give a guarantee international graphics card provides service in Turkey do not look at my card and it does not help to solve my problem. Ms lack of such a large company as an international guarantee of turkey, turkey even if I have you solved my problem in providing a service that does not help. Now I have MSI Gaming X rtx 2080 TI, Msi Gaming Rtx 2080 Trio Model two graphics card motherboard, msi and monitor all msi as someone who use all my garbage dump. Is it your understanding of your brand. If there is no permanent solution to my problem, I will not stop telling them to stay away as a msi publisher on every platform, because I'm in a difficult situation. don't let other people get in trouble

Ticket No : Ticket#444781
                 ticket#444587


Problem Grafik Kart No

 GeForce RTX 2080 GAMING TRIO

SN: 602-V372-72ST1812000029
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Nichrome

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Re: Unable to solve a type of problem
« Reply #1 on: 22-August-19, 16:05:30 »

Hi

MSI never provided international warranty for graphics cards and motherboards.

As far as your issue, there is nothing we can help you with. In 99% of cases you are required to return the card to the seller, who will then issue RMA with MSI.
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I only take responsibility for what I say, not for what you understand.  Any posts are my own views!

Errors are red, My screen is blue .I think I deleted, System32.
99% of issues would be solved if people would read the manual first.

Chike

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Re: Unable to solve a type of problem
« Reply #2 on: 22-August-19, 19:40:48 »

Is there no problem playing games on the other card?
What motherboard you have?
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Motherboard: ASUS Z97-K R2.0 BIOS ver. 0903 2/26/2016
CPU: i5-4670k
Cooler: CNPS10x Performa
Memory: F3-2400C11D-16GXM
GPU: EVGA GeForce GTX 950 FTW ACX 2.0
SSD: 1. Samsung PM981 512GB, 2.  SanDisk SSD PLUS 240GB
HDD: WDC WD3200AAKS-00L9A0
PSU: Antec 500W VP500PC
OS: Windows 10 Home 1903 64-bit / Windows 7 Home Premium 64-bit
Case: Compucase 6C60

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