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Author Topic: x58 Pro-E doesn't see USB keyboard  (Read 130 times)

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plantzTopic starter

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x58 Pro-E doesn't see USB keyboard
« on: 11-May-19, 17:19:51 »

I've been using a Microsoft 4000 Ergonomic USB keyboard. I tried replacing it with a generic USB keyboard, and the X58 BIOS won't recognize it. After the computer boots up, I can use the generic USB keyboard just fine.

If I use the 4000 to get into the BIOS, I can swap in the generic keyboard and it works just fine.

I tried setting the BIOS to fail safe settings, but that didn't work.

I tried setting the BIOS to optimized settings (with the generic keyboard in), and that didn't work.

The driver for the 4000 was installed under Windows 10.

My system is dual-boot: Windows 10 and Ubuntu 18.04, which are on separate SSDs. The boot process starts with grub on the Ubuntu disk, from where I can select either Ubuntu or Windows. But when in grub, the generic keyboard is not seen.

I've used two different generic keyboards, which give the same behavior.

I'm pretty sure this is a BIOS problem, but I can't figure out what the 4000 keyboard driver did to the BIOS.
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Main Board: MSI X58 Pro-E (601-7522)
Bios Version: 8.F0
Video Card: EVGA GeForce GT 220 1GB DDR3
PSU brand and modelRaidmax Panther S_-450Y
12v rail Rating of listed PSU: 21.0 A max
CPU: Intel i7
Memory: Patriot G series, 3x2GB DDR3
SSD: SanDisk Extreme Pro 240 GB
HDD1: Western Digital 500 GB

HDD2: 160 GB
Keyboard: Microsoft 4000 USB
Mouse:  USB
DVD/CD-ROM: Liteon iHAS324-98 Y
Webcam: Logitech HD C310
Operating System: Windows 10 / Ubuntu 15.10 (dual boot)

plantzTopic starter

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Re: x58 Pro-E doesn't see USB keyboard
« Reply #1 on: 11-May-19, 21:41:47 »

[SOLVED] I removed the Windows driver for the 4000 keyboard and uninstalled Microsoft Mouse and Keyboard Center, and now the generic keyboard works. I don't know which of these two things did it or if both were required. Of course, it may have been something else. For example, I've found that I sometimes have to restart Windows a couple of times to fix things. Anyway, all's well that ends well.
Logged
Main Board: MSI X58 Pro-E (601-7522)
Bios Version: 8.F0
Video Card: EVGA GeForce GT 220 1GB DDR3
PSU brand and modelRaidmax Panther S_-450Y
12v rail Rating of listed PSU: 21.0 A max
CPU: Intel i7
Memory: Patriot G series, 3x2GB DDR3
SSD: SanDisk Extreme Pro 240 GB
HDD1: Western Digital 500 GB

HDD2: 160 GB
Keyboard: Microsoft 4000 USB
Mouse:  USB
DVD/CD-ROM: Liteon iHAS324-98 Y
Webcam: Logitech HD C310
Operating System: Windows 10 / Ubuntu 15.10 (dual boot)
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