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Author Topic: GS63VR internet connectivity loss  (Read 276 times)

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linda.delmarTopic starter

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GS63VR internet connectivity loss
« on: 14-May-19, 14:04:52 »

This is a cross-post, as I suspect it may be related to Windows operating system updating.

After a certain working / online time, the laptop (GS63VR 7RF Stealth Pro) just disconnects from internet. It used to happen when it would be put to sleep more than shutdown (days and days), but now it is a matter of a few hours even though I updated all sorts for Windows.

Running diagnostics, I get a "firewall or app" problem, but since it's been happening quite a few times, I've disabled all firewall and use ethernet cable in flight mode only.
Also noted that it heats up so changed settings to coolest to see if that was the issue.

Re-start always (so far) erases the problem, but it should not be happening in the first place. What can I do or check..?
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