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Author Topic: MSI B450 Tomahawk Win7 installation problem  (Read 160 times)

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registra101Topic starter

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MSI B450 Tomahawk Win7 installation problem
« on: 18-May-19, 12:49:16 »

Hi. 

I have been having problem with Win 7 installation on my new hardware. After the installer shows the language screen my mouse and keyboard become invisible to the system. The reason is quite obvious. i tried to create booting USB with MSI Smart tool but nothing changes. Maybe i am doing something wrong. When i create only the booting USB the problem with mouse and keyboard persists. I noticed that there is Add USB drivers option but when i select it it says ''create failed please check the windows installation file''. Does someone have any experience with using the tool in the same scenario?

Thanks.
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rbleroy91

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Re: MSI B450 Tomahawk Win7 installation problem
« Reply #1 on: 18-May-19, 17:12:13 »

Hello,
AMD has left support of Windows 7 since the Raven Ridge: USB and ACPI issues (see >>Here<< for example). USB problem exists also for Pinnacle Ridge but some tutorial explain how to overcome it (see >>how-to-get-ryzen-working-on-windows-7-x64<< for example) but I do not know if they work today. If you want to use this OS without problem, you must have a Summit Ridge.
To install, I can suggest 2 methods:
1/ the easyest one:
Borrow a PS/2 keyboard. Install Windows 7 using it. Once the installation ended, wait that Windows Update end (of course, install >>Realtek PCI-E Ethernet Drivers<< if LAN driver is not already installed).  All missing drivers will be installed including those for USB. After that, install >>AMD Chipset Driver<< and >>AMD USB3.1 Driver (W7)<<.
2/ The other method:
Follow >>Install Windows 7 through USB 3.0 port<< to create the USB key. In Step 2 (download and unpack Intel USB 3.0 eXtensible Host Controller Driver), in place of the Intel drivers package, use >>AMD USB3.1 Driver (W7)<<.
Hoping it shall help,
:hat tip:
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