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Author Topic: Msi RTX 2080 ti lightning z rgb not working  (Read 522 times)

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tarekqrTopic starter

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Msi RTX 2080 ti lightning z rgb not working
« on: 13-June-19, 03:42:56 »

Mystic Light detects my GPU , but after selecting APPLY, nothing happens to the GPU itself

everything is up to date


MB ASUS ROG STRIX Z390-E GAMING
Processor : Intel(R) Core(TM) i7-9700K CPU @ 3.60GHz
OS Caption : Microsoft Windows 10 Pro
OS Version : 10.0.18362
OS Architecture : 64-bit
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flobelix

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Re: Msi RTX 2080 ti lightning z rgb not working
« Reply #1 on: 13-June-19, 11:35:04 »

The fan RGB LEDs seem to light up. What happens during boot or in bios when no software is active? Does the LED light up in rainbow mode?

Also are you using LN2 or normal vbios?
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MSI X299 Gaming M7 ACK (MS-7A90) Bios 1.D0
Core i7 7820X @ 4404.45 MHz (44 * 100.1 MHz, fixed all cores), 1.245v - delidded and using der8auer Skylake-X Direct Die Frame
Corsair H110 Liquid CPU Cooler
32GB (4 x 8GB) Corsair CMR32GX4M4Z3200C16 @ 1602.9 MHz (DDR4-3206), 16-18-18-36-2t, 1.35v
MSI GeForce RTX 2080 Ti DUKE 11G OC
1TB Crucial MX500 M.2 SSD + 2TB Crucial MX500 SSD
Thermaltake Toughpower Grand RGB 1200W Platinum • +12V: 100A • +3.3V: 25A • +5V: 25A
Windows 10 Pro
MSI MAG BUNKER Case

tarekqrTopic starter

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Re: Msi RTX 2080 ti lightning z rgb not working
« Reply #2 on: 14-June-19, 02:05:48 »

sometime the RGB LEDs is flickering or not working at all , i am using default original bios , i have tried to switch to LN2 but its the same not working 

I try to install it in other PC still the same issue  . only the backplate & top RGB LEDs not working 

plz note yesterday suddenly all the RGB LEDs was working until i shut down my PC and i turn it on RGB LEDs went off again 

Kindly check if you can assist
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flobelix

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Most likely there is a problem with the cable connection. Either you try taking off the cooler yourself or you will need to rma the card.
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MSI X299 Gaming M7 ACK (MS-7A90) Bios 1.D0
Core i7 7820X @ 4404.45 MHz (44 * 100.1 MHz, fixed all cores), 1.245v - delidded and using der8auer Skylake-X Direct Die Frame
Corsair H110 Liquid CPU Cooler
32GB (4 x 8GB) Corsair CMR32GX4M4Z3200C16 @ 1602.9 MHz (DDR4-3206), 16-18-18-36-2t, 1.35v
MSI GeForce RTX 2080 Ti DUKE 11G OC
1TB Crucial MX500 M.2 SSD + 2TB Crucial MX500 SSD
Thermaltake Toughpower Grand RGB 1200W Platinum • +12V: 100A • +3.3V: 25A • +5V: 25A
Windows 10 Pro
MSI MAG BUNKER Case

tarekqrTopic starter

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Re: Msi RTX 2080 ti lightning z rgb not working
« Reply #4 on: 14-June-19, 14:39:05 »

Thanks for replying

I have tried to take the cooler out part, and I cannot see any problem with the cable connection .

There is any way to hard reset the GPU to factory default.

I have tried to flash the BIOS , and uninstall  all driver and also I have formatted my whole PC. Did not work

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flobelix

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That is no vbios issue. You will have to rma the card.
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MSI X299 Gaming M7 ACK (MS-7A90) Bios 1.D0
Core i7 7820X @ 4404.45 MHz (44 * 100.1 MHz, fixed all cores), 1.245v - delidded and using der8auer Skylake-X Direct Die Frame
Corsair H110 Liquid CPU Cooler
32GB (4 x 8GB) Corsair CMR32GX4M4Z3200C16 @ 1602.9 MHz (DDR4-3206), 16-18-18-36-2t, 1.35v
MSI GeForce RTX 2080 Ti DUKE 11G OC
1TB Crucial MX500 M.2 SSD + 2TB Crucial MX500 SSD
Thermaltake Toughpower Grand RGB 1200W Platinum • +12V: 100A • +3.3V: 25A • +5V: 25A
Windows 10 Pro
MSI MAG BUNKER Case

tarekqrTopic starter

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Re: Msi RTX 2080 ti lightning z rgb not working
« Reply #6 on: 14-June-19, 16:08:55 »

It's very hard to return it back here, we don't have MSI service center in qatar , and especially that I have remove the warranty stickers
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flobelix

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Re: Msi RTX 2080 ti lightning z rgb not working
« Reply #7 on: 15-June-19, 05:56:40 »

The other option is to stick with it. At least RGB doesn't matter for using the card.
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MSI X299 Gaming M7 ACK (MS-7A90) Bios 1.D0
Core i7 7820X @ 4404.45 MHz (44 * 100.1 MHz, fixed all cores), 1.245v - delidded and using der8auer Skylake-X Direct Die Frame
Corsair H110 Liquid CPU Cooler
32GB (4 x 8GB) Corsair CMR32GX4M4Z3200C16 @ 1602.9 MHz (DDR4-3206), 16-18-18-36-2t, 1.35v
MSI GeForce RTX 2080 Ti DUKE 11G OC
1TB Crucial MX500 M.2 SSD + 2TB Crucial MX500 SSD
Thermaltake Toughpower Grand RGB 1200W Platinum • +12V: 100A • +3.3V: 25A • +5V: 25A
Windows 10 Pro
MSI MAG BUNKER Case

pawlik

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Re: Msi RTX 2080 ti lightning z rgb not working
« Reply #8 on: 15-June-19, 14:23:46 »

Sounds like the same issue with my 2080 (non-Ti) Duke. If it's not only 2080's but 2080 Ti's too, it further proves that this is a software issue. Too bad MSI is too lazy to do anything about it.
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