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Author Topic: MSI GV62 8RD Network issues  (Read 452 times)

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mbnevelingTopic starter

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MSI GV62 8RD Network issues
« on: 24-June-19, 13:44:48 »

My network adapter has stopped working, When i try installing drivers it says that there is no hardware. Has anyone had this issue? Its kind of important. I need the rj45 connector to work for work. Without it, this laptop is useless.
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RaiderGamer

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mbnevelingTopic starter

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Re: MSI GV62 8RD Network issues
« Reply #2 on: 24-June-19, 14:49:31 »

This is what my device manager looks like.
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WƧI ꓵƨԍʁ Էoʁnw

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Re: MSI GV62 8RD Network issues
« Reply #3 on: 24-June-19, 14:53:04 »

My network adapter has stopped working,
When i try installing drivers it says that there is no hardware. 

Buy a new card.
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RaiderGamer

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Re: MSI GV62 8RD Network issues
« Reply #4 on: 24-June-19, 15:52:24 »

Buy a new card.

but if its the ethernet he needs isnt that hard connected to the mobo? maybe he needs an external usb ethernet device, if they make those
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WƧI ꓵƨԍʁ Էoʁnw

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Re: MSI GV62 8RD Network issues
« Reply #5 on: 24-June-19, 18:47:08 »

but if its the ethernet he needs isnt that hard connected to the mobo? maybe he needs an external usb ethernet device, if they make those
His picture shows the killer wireless card not being detected, so ya, a new wireless card or reseat it.
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RaiderGamer

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Re: MSI GV62 8RD Network issues
« Reply #6 on: 24-June-19, 19:36:39 »

His picture shows the killer wireless card not being detected, so ya, a new wireless card or reseat it.

i think its his killer ethernet

my raider has killer ethernet too

i dont really like it cuz it automatically installs some process thats always running in my task manager even though i never use ethernet,
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WƧI ꓵƨԍʁ Էoʁnw

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Re: MSI GV62 8RD Network issues
« Reply #7 on: 24-June-19, 19:51:50 »

i think its his killer ethernet
my raider has killer ethernet too
i dont really like it cuz it automatically installs some process thats always running in my task manager even though i never use ethernet,
I would rather be on LAN than WiFi, but WiFi it is so I tossed the Killer and went with Intel, it works flawlessly with an Intel processor.
LAN is so much faster than WiFi, especially for DLing large files.
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annet

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Re: MSI GV62 8RD Network issues
« Reply #8 on: 25-June-19, 01:27:33 »

My network adapter has stopped working, When i try installing drivers it says that there is no hardware. Has anyone had this issue? Its kind of important. I need the rj45 connector to work for work. Without it, this laptop is useless.
Anything you've done before this happened (like any updates)?

Try to update BIOS:
https://www.msi.com/Laptop/support/GV62-8RD
after that, update your EC firmware:
https://www.msi.com/Laptop/support/GV62-8RD#down-firmware
The instructions are included once you download the file.
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mbnevelingTopic starter

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Re: MSI GV62 8RD Network issues
« Reply #9 on: 25-June-19, 04:56:23 »

Thanks guys, woke up this morning and the Ethernet port decided to work again. I did nothing to it. Hopefully it doesn't happen again.
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WƧI ꓵƨԍʁ Էoʁnw

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Re: MSI GV62 8RD Network issues
« Reply #10 on: 25-June-19, 13:28:02 »

Thanks guys, woke up this morning and the Ethernet port decided to work again. I did nothing to it. Hopefully it doesn't happen again.
Something update, most probably a MS KB went through without you knowing it.
Take a look in your update history.
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