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Author Topic: Dragon Center won't start anymore  (Read 372 times)

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CelikenTopic starter

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Dragon Center won't start anymore
« on: 07-September-19, 07:53:50 »

Hello there,

I have built a new config in the start of this year, everything worked well until now.
Since 1 week, Dragon Center refuse to start, launching it as administrator, loading for few seconds, then nothing.
I tried uninstall-reinstall, but nothing change, I can start it the first time, but as soon as I reboot, or even trying updating it, adding mystic light, or anything that will close the app and restart it, it won't launch anymore and I have to reinstall it.

The motherboard is a MSI Z390 Gaming Edge AC.

Any idea?
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richard.y

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Re: Dragon Center won't start anymore
« Reply #1 on: 09-September-19, 04:12:14 »

what is your win 10 version?1903?
what is your bios version?
Did you try the dragon center ver. 1.0.0.58?
http://download.msi.com/uti_exe/mb/Dragon_Center.zip
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CelikenTopic starter

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Re: Dragon Center won't start anymore
« Reply #2 on: 09-September-19, 13:45:51 »

I'm on Windows 10 1809 now
Bios is on the latest version E7B17IMS.A60

And yes, it was actually it, I was trying to download it on the main page of dragon center, but it keeps linking me the 1.0.0.30 version, and each time, didn't wanted to update itself to 1.0.0.58. I finally checked on the download page of my MoBo and manage to get the 1.0.0.58, it's working well now :)
Still don't understand why it break from one day to another without doing any updates ^^

Fixed anyway ;)
Thanks
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sledge1234

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Re: Dragon Center won't start anymore
« Reply #3 on: 22-September-19, 14:14:51 »

I have the same problem with the ….58 version. See the Event Viewer below.  MB is Z390 GodLike v1

Faulting application name: DragonCenter.exe, version: 1.0.0.58, time stamp: 0x5d659a3e
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x14bd8fa4
Faulting process id: 0x21d0
Faulting application start time: 0x01d57162811f79cd
Faulting application path: C:\Program Files (x86)\MSI\Dragon Center1\DragonCenter.exe
Faulting module path: unknown
Report Id: 98c8ecb6-957e-4ec5-987a-e604298b8a07
Faulting package full name:
Faulting package-relative application ID:
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sledge1234

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Re: Dragon Center won't start anymore
« Reply #4 on: 22-September-19, 14:17:45 »

Dragon Center Event Viewer entry just before error.

Application: DragonCenter.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.NullReferenceException
   at UC_Smart_Tool.CSmart_Tool.CheckUSBDevic e()
   at UC_Smart_Tool.MainEntry.backgroundWorke r1_DoWork()
   at System.Threading.ThreadHelper.ThreadSta rt_Context(System.Object)
   at System.Threading.ExecutionContext.RunIn ternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
   at System.Threading.ThreadHelper.ThreadSta rt()
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sledge1234

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Re: Dragon Center won't start anymore
« Reply #5 on: 22-September-19, 14:28:57 »

Does anyone know what .NET version Dragon Center needs? 

Event Code Below when it fails.
Application: DragonCenter.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.NullReferenceException
   at UC_Smart_Tool.CSmart_Tool.CheckUSBDevic e()
   at UC_Smart_Tool.MainEntry.backgroundWorke r1_DoWork()
   at System.Threading.ThreadHelper.ThreadSta rt_Context(System.Object)
   at System.Threading.ExecutionContext.RunIn ternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
   at System.Threading.ThreadHelper.ThreadSta rt()
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Svet

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Re: Dragon Center won't start anymore
« Reply #6 on: 24-September-19, 19:28:12 »

Does anyone know what .NET version Dragon Center needs? 


4.6
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