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Author Topic: Cannot Download Updates from MSI Dragon Center Or MSI Website  (Read 922 times)

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Maheshvaran_PadiachiTopic starter

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Hi All

Please assist

Updates from MSI Dragon Center are failing with the message "Check your internet connection"
Also, I cannot download anything from the MSI downloads page for my product or other products.
The message returned is always a web page with the following line of text: File not found."
I have been trying this link among others: http://download.msi.com/uti_exe/mb/Dragon_Center.zip

This would make it seem that the Dragon Center Updates are trying the same web link and getting the file not found message and interpreting it as no internet connection.
Downloads are only an issue with MSI Software and website, I can assure that all other websites are working fine.

Some troubleshooting:
I have used multiple web browsers (Internet Explorer, Chrome, Edge).
I have used different PC's (Home PC, Laptop, Work Laptop)
I have used different connections (Cellular LTE, Home WiFi Fibre, Workplace Internet)

Regards
Mahesh
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Board: MPG Z390 GAMING PRO CARBON AC
BIOS:  E7B17IMS.150
VGA:   MSI GTX 970
PSU:  Cooler Master 850w
CPU:  Intel® Core™ i9-9900K Processor
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HDD/SSD: 1x Coarsair 1TB NVMe SSD
COOLER: Cooler Master Master Air MA410m
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nxnit90

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Re: Cannot Download Updates from MSI Dragon Center Or MSI Website
« Reply #1 on: 30-September-19, 02:32:30 »

Yes! me too  :embarassed:
Help MSI
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rbleroy91

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Hello,
1/ Apparently, MSI has removed all links for Dragon Center. Even the link in this page does not work: https://www.msi.com/Landing/mystic-light-rgb-gaming-pc/download. I believe it is because a new version will be available today...
2/ Except this link, all others work on the page >>Support For MPG Z390 GAMING PRO CARBON AC - Utilities<<.
- Can you display this page?
- What happen when you click on a link?
- What is your antivirus software?
- Same result from this page: https://fr.msi.com/Motherboard/support/MPG-Z390-GAMING-PRO-CARBON-AC#down-utility?
Have a good day,
:hat tip:
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MSI X99A XPower Gaming Titanium (Bios 1.62)  –  Windows 7/10 (1903) Pro x64  –  i7-6850K + BeQuiet! Dark Rock Pro 3 + Corsair Vengeance LPX Series DDR4 3466MHz 4x16Go + MSI GeForce GTX 1070 Gaming X 8G + SSD Samsung, 1x 850 PRO 512GB (SATA) [Boot+OS drive] & 1x 970 PRO 1TB (NVMe) + HD SATAIII Seagate Barracuda, 7x 1TB & 1x 3TB + LG BR R/W + BeQuiet! Dark Power Pro 11 1000W 80PLUS Platinum +  BeQuiet! Dark Base Pro 900 + HyperX Alloy Elite keyboard + HyperX Pulsefire FPS mouse

nxnit90

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Re: Cannot Download Updates from MSI Dragon Center Or MSI Website
« Reply #3 on: 30-September-19, 05:56:18 »

Dragon Center Version 1.0.43.0 not supports mystic light MPG X570 GAMING PRO CARBON WIFI

Version 1.0.0.58 supports mystic light MPG X570 GAMING PRO CARBON WIFI no
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unknownping

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Re: Cannot Download Updates from MSI Dragon Center Or MSI Website
« Reply #4 on: 30-September-19, 10:03:35 »

It appears MSI has pulled everything related to Dragon Center. I've never gotten the included version on the DVD to actually run on my Z390 board.
All I want is an app to control my fan speeds and see temps under load. I guess DC got too fancy and imploded
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Maheshvaran_PadiachiTopic starter

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Re: Cannot Download Updates from MSI Dragon Center Or MSI Website
« Reply #5 on: 30-September-19, 10:20:33 »

Hello,
1/ Apparently, MSI has removed all links for Dragon Center. Even the link in this page does not work: https://www.msi.com/Landing/mystic-light-rgb-gaming-pc/download. I believe it is because a new version will be available today...
2/ Except this link, all others work on the page >>Support For MPG Z390 GAMING PRO CARBON AC - Utilities<<.
- Can you display this page?
- What happen when you click on a link?
- What is your antivirus software?
- Same result from this page: https://fr.msi.com/Motherboard/support/MPG-Z390-GAMING-PRO-CARBON-AC#down-utility?
Have a good day,
:hat tip:

Thanks for this update

Will wait for the new version and try again.
Other downloads seem to be working ok

Thanks All
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Board: MPG Z390 GAMING PRO CARBON AC
BIOS:  E7B17IMS.150
VGA:   MSI GTX 970
PSU:  Cooler Master 850w
CPU:  Intel® Core™ i9-9900K Processor
MEM: 2x8GB Corsair
HDD/SSD: 1x Coarsair 1TB NVMe SSD
COOLER: Cooler Master Master Air MA410m
Keyboard: Coarsair
Mouse: Coarsair
OC:  None
OS: Windows 10 64bit Professional

rbleroy91

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Re: Cannot Download Updates from MSI Dragon Center Or MSI Website
« Reply #6 on: 30-September-19, 13:03:26 »

You are :welcome: 
Have a nice day,
:hat tip:
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unknownping

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Has MSI said anything about a release date for a new version of Dragon Center?
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flobelix

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No, but you can ask them: >>How to contact MSI.<<

Seems though that download works fine again: http://download.msi.com/uti_exe/mb/Dragon_Center.zip
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unknownping

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Thanks for the update. Got it.
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flobelix

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Re: Cannot Download Updates from MSI Dragon Center Or MSI Website
« Reply #10 on: 09-October-19, 17:55:20 »

:hat tip:
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MSI MEG X570 Godlike (MS-7C34) Bios 1.7
AMD Ryzen 9 3900X
Cooler Master MasterLiquid ML240 Liquid CPU Cooler
32GB (2 x 16GB) G.Skill Trident Z Neo (2 x F4-3600C18-16GTZN) @ 1799.6 MHz (DDR4-3600) - Ratio 3:54, 1.35v
MSI GEFORCE RTX 2080 SUPER GAMING X TRIO
512GB Silicon Power P34A80 M.2 SSD + 1.92TB KINGSTON A400 SATA SSD
Antec High Current Pro 1000 Platinum-EC PSU • +12V:(4x40A) 83,33A • +3.3V: 25A • +5V: 25A
Windows 10 Pro
Cooler Master MASTERBOX 5 MSI EDITION Case

ali.rashidy

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Re: Cannot Download Updates from MSI Dragon Center Or MSI Website
« Reply #11 on: 28-October-19, 04:17:19 »

Does anyone else still have the same issue after the latest update for Dragon Center 1.0.0.60? 

When will they fix that it's so annoying!
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PSU:  EVGA SuperNOVA 650 G2
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