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Author Topic: RTX 2070 SUPER VENTUS OC Random black screens  (Read 99 times)

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adrianzahabmTopic starter

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RTX 2070 SUPER VENTUS OC Random black screens
« on: 02-December-19, 10:45:51 »

Main BoardMSI Z390-A PRO
Bios Version[font=DINPro-Regular, Arial, Verdana, Geneva, 微軟正黑體, sans-serif, sans-serif]7B98v17[/font][/color]
Video Card: MSI GeForce RTX 2070 SUPER VENTUS OC 8GB GDDR6 256-bit
PSU brand and modelSuper Flower Leadex II Gold 650W
12v rail Rating of listed PSU:
Rail +12V
1
+3.3V
22 A
+5V
22 A
+12V 1
54.1 A
-12V
0.5 A
+5Vsb
3 A
CPU:Intel Coffee Lake, Core i7 9700K 3.6GHz box
MemoryCorsair Vengeance LPX Black 16GB DDR4 3000MHz CL16 Dual Channel Kit
SSD/ HDD:Intel 660p Series 512GB PCI Express 3.0 x4 M.2 2280
CPU COOLER:Noctua NH-D14
Any Additional hardware plugged into your system_______________________________________
OC: No
Operating System:Windows 10 PRO 64 bit


Hello,

In games and applications such as Unigine valley, my screen goes black for ~3 seconds at random intervals.
I think I've been able to pinpoint the source of the issue. By using MSI afterburner, reducing the default clock speed with 250MHz fixed the black screen issue.

However, it is a new video card. It doesn't feel right to reduce the clock speed in order to use it at full capacity

I've sent it to warranty but I have received '' test ok '' .. I somehow doubt their conclusion.

If it helps, before I sent it to warranty i've checked / did the following 

* Updated GPU drviers / Used older ones
* DId the same test with 2 different monitors / 2 different HDMI cables /
*Clean OS Install

If anyone can give me some ideas on how to proceed, I would be grateful.
In case I forgot some specs / details that would make it easier , I will provide them.

Thank you,
Much appreciated
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flobelix

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MSI X299 Gaming M7 ACK (MS-7A90) Bios 1.D0
Core i7 7820X @ 4404.45 MHz (44 * 100.1 MHz, fixed all cores), 1.245v - delidded and using der8auer Skylake-X Direct Die Frame
Corsair H110 Liquid CPU Cooler
32GB (4 x 8GB) Corsair CMR32GX4M4Z3200C16 @ 1602.9 MHz (DDR4-3206), 16-18-18-36-2t, 1.35v
MSI GeForce RTX 2080 Ti DUKE 11G OC
1TB Crucial MX500 M.2 SSD + 2TB Crucial MX500 SSD
Thermaltake Toughpower Grand RGB 1200W Platinum • +12V: 100A • +3.3V: 25A • +5V: 25A
Windows 10 Pro
MSI MAG BUNKER Case
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