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Author Topic: Memory XMP Problem  (Read 532 times)

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lSHOCKlTopic starter

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Memory XMP Problem
« on: 05-December-19, 08:44:52 »

Hello Everyone,

I'm facing a problem and i can't seem to understand whats going on exactly, have a really good PC and i'm pretty surprised that MSI Z390 Meg Godlike is struggling with G-Skill Trident Z , 4400Mhz

Whenever i turn on XMP my Ram speed gets to 4400Mhz and then my PC starts freezing or crashing. when i lower the Mhz to 4000 it works, but can't get it to 4200 - 4400Mhz..

So far im running my rams at 4000Mhz atm and they are running smooth so far, i dont mind keeping em at 4000Mhz, but im just simply asking if i can get em to 4400Mhz or its not possible


Thank you !

PC Specs:

▸Windows 10 Pro
▸MotherBoard: MSI Z390 Meg GodLike
▸Monitor: BenQ XL2446 DYAC Gaming 240Hz
▸CPUr: Intel(R) Core(TM) i9 9900k 3.6GHz
▸Rams: 32GB G-Skill Trident Z RGB, 4400Mhz
▸Nvidia Zotac GeForce RTX 2080TI Amp Extreme
▸1TB SSD Samsung EVO 860 ( Raid 0 )
▸1TB SSD Samsung EVO 860
▸1TB SSD Samsung EVO 860

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Chike

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Re: Memory XMP Problem
« Reply #1 on: 05-December-19, 09:09:37 »

4000mhz is the maximum msi had with xmp settings on their qvl.
It may not be possible or it may require some tweaking.
Post a screen capture of HWiNFO sensors
And screen caprure of CPU-Z memory tab and spd tab for one of the modules.
Attachments don't work, use media sharing site to upload images.
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Motherboard: ASUS Z97-K R2.0 BIOS ver. 0903 2/26/2016
CPU: i5-4670k
Cooler: CNPS10x Performa
Memory: F3-2400C11D-16GXM
GPU: EVGA GeForce GTX 950 FTW ACX 2.0
SSD: 1. Samsung PM981 512GB, 2.  SanDisk SSD PLUS 240GB
HDD: WDC WD3200AAKS-00L9A0
PSU: Antec 500W VP500PC
OS: Windows 10 Home 1903 64-bit / Windows 7 Home Premium 64-bit
Case: Compucase 6C60

lSHOCKlTopic starter

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Re: Memory XMP Problem
« Reply #2 on: 05-December-19, 10:59:30 »

4000mhz is the maximum msi had with xmp settings on their qvl.
It may not be possible or it may require some tweaking.
Post a screen capture of HWiNFO sensors
And screen caprure of CPU-Z memory tab and spd tab for one of the modules.
Attachments don't work, use media sharing site to upload images.
Hello Chike, Thank you for your reply,

I've managed to get it to 4200Mhz and its working for now, but i've recieved a bluescreen that says " DPC Watchdog Violation " i'm not sure if its related to the memory OC that i did today, because as i mentioned my rams were set on 4000mhz and today i decided to raise em to 4200mhz and that what happened. Anwyays i will be posting the screenshots you requested below.

CPU-Z: https://prnt.sc/q6pv05

HWinfo 1: https://prnt.sc/q6pxmq
HWinfo 2: https://prnt.sc/q6pxzf
HWinfo 3: https://prnt.sc/q6py6d
HWinfo 4: https://prnt.sc/q6pygx
HWinfo 5: https://prnt.sc/q6pylo
HWinfo 6: https://prnt.sc/q6pyqh
HWinfo 7: https://prnt.sc/q6pyvh
HWinfo 8: https://prnt.sc/q6pz0o

Additional Informations ( Dragon Center DPC Latency Tuner )
DPC LT: https://prnt.sc/q6q0fz

Those are all the HWinfo shown.
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Chike

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Re: Memory XMP Problem
« Reply #3 on: 05-December-19, 11:26:11 »

Spd tab for one of the modules?

It seems ram clock is at 2100 (ddr-4200) in both cpu-z and hwinfo but dc reports 1000 (ddr-2000).
Is this stable?

I don't know if you need  to panic but vccio and vccsa are sky higgh,  about 0.3 and 0.4v above their default.
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Motherboard: ASUS Z97-K R2.0 BIOS ver. 0903 2/26/2016
CPU: i5-4670k
Cooler: CNPS10x Performa
Memory: F3-2400C11D-16GXM
GPU: EVGA GeForce GTX 950 FTW ACX 2.0
SSD: 1. Samsung PM981 512GB, 2.  SanDisk SSD PLUS 240GB
HDD: WDC WD3200AAKS-00L9A0
PSU: Antec 500W VP500PC
OS: Windows 10 Home 1903 64-bit / Windows 7 Home Premium 64-bit
Case: Compucase 6C60

lSHOCKlTopic starter

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Re: Memory XMP Problem
« Reply #4 on: 05-December-19, 11:37:19 »

Spd tab for one of the modules?

It seems ram clock is at 2100 (ddr-4200) in both cpu-z and hwinfo but dc reports 1000 (ddr-2000).
Is this stable?

I don't know if you need  to panic but vccio and vccsa are sky higgh,  about 0.3 and 0.4v above their default.
That's a screenshot of the SPD: https://prnt.sc/q6qixz

I'm not sure if i should lower them back to 4000Mhz or keep em at 4200Mhz,so far they are stable, i've been gaming playing PUBG, GTA V and they been working smoothly, i've only experienced a bluescreen error that says " DPC watchdog violation " only once and since then nothing happened everything been smooth, BUT i'm not skilled with the RAM OC, so any small guide or help would be appreciated.
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Chike

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Re: Memory XMP Problem
« Reply #5 on: 05-December-19, 11:59:57 »

Perhaps you would like to run MemTest86
The blue screen is not necessarily related to the memory settings.

If you experience blue screen again try cas 19 instead 18.
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Motherboard: ASUS Z97-K R2.0 BIOS ver. 0903 2/26/2016
CPU: i5-4670k
Cooler: CNPS10x Performa
Memory: F3-2400C11D-16GXM
GPU: EVGA GeForce GTX 950 FTW ACX 2.0
SSD: 1. Samsung PM981 512GB, 2.  SanDisk SSD PLUS 240GB
HDD: WDC WD3200AAKS-00L9A0
PSU: Antec 500W VP500PC
OS: Windows 10 Home 1903 64-bit / Windows 7 Home Premium 64-bit
Case: Compucase 6C60

lSHOCKlTopic starter

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Re: Memory XMP Problem
« Reply #6 on: 05-December-19, 23:22:28 »

Perhaps you would like to run MemTest86
The blue screen is not necessarily related to the memory settings.

If you experience blue screen again try cas 19 instead 18.
Alright, i got another strange problem and im not sure if its a motherboard issue or a windows installation causing this problem, whenever i reboot my PC it takes around 1 minute + on the Bios Loading to load into the windows. what might be the problem here, any help related to that would be appreciated !
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Chike

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Re: Memory XMP Problem
« Reply #7 on: 06-December-19, 01:44:57 »

One minute before windows start loading or one minute from windows start until it finish loading?
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Motherboard: ASUS Z97-K R2.0 BIOS ver. 0903 2/26/2016
CPU: i5-4670k
Cooler: CNPS10x Performa
Memory: F3-2400C11D-16GXM
GPU: EVGA GeForce GTX 950 FTW ACX 2.0
SSD: 1. Samsung PM981 512GB, 2.  SanDisk SSD PLUS 240GB
HDD: WDC WD3200AAKS-00L9A0
PSU: Antec 500W VP500PC
OS: Windows 10 Home 1903 64-bit / Windows 7 Home Premium 64-bit
Case: Compucase 6C60

lSHOCKlTopic starter

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Re: Memory XMP Problem
« Reply #8 on: 06-December-19, 02:11:26 »

One minute before windows start loading or one minute from windows start until it finish loading?
Here is a screenshot where exactly its taking a minute to load: https://prnt.sc/q6zld7

Usualy it would take 3-5 seconds then windows loads now its taking so long after i re-installed my windows few weeks ago and im wondering if the cause is related to the windows installation or has nothing to do with it?
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Chike

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Re: Memory XMP Problem
« Reply #9 on: 06-December-19, 02:44:55 »

So from windows loading circle to desktop 1 minute+.
That may be a different issue, try to find anything that may suggest software problem in event viewer

I still recommend running memtest86
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Motherboard: ASUS Z97-K R2.0 BIOS ver. 0903 2/26/2016
CPU: i5-4670k
Cooler: CNPS10x Performa
Memory: F3-2400C11D-16GXM
GPU: EVGA GeForce GTX 950 FTW ACX 2.0
SSD: 1. Samsung PM981 512GB, 2.  SanDisk SSD PLUS 240GB
HDD: WDC WD3200AAKS-00L9A0
PSU: Antec 500W VP500PC
OS: Windows 10 Home 1903 64-bit / Windows 7 Home Premium 64-bit
Case: Compucase 6C60

lSHOCKlTopic starter

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Re: Memory XMP Problem
« Reply #10 on: 06-December-19, 03:03:36 »

So from windows loading circle to desktop 1 minute+.
That may be a different issue, try to find anything that may suggest software problem in event viewer

I still recommend running memtest86
I will run the memtest86 as soon as my friend arrives today, because honestly i don't know how to do that, and he's pretty experienced with these stuff so i prefere letting him do these things so i don't mess anything up. 

but to answer you i've been facing this problem ever since i re-installed the windows, my PC was empty from softwares and or third party programs and was that slow.. so i just want to know if the windows installation MIGHT be a reason for this or no.

if its not the windows installation then im gonna reset the motherboard and update to latest bios version then do the raid 0 again and install the windows fresh and see if that helps... but i would appreciate some confirmations related to the slow loading is it possible the bios version that i have is not working well ? or probably SSD or Ram or Windows installation..
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Chike

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Re: Memory XMP Problem
« Reply #11 on: 06-December-19, 03:08:12 »

Clear cmos, and load defaults when asked, see if it's still slow.
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Motherboard: ASUS Z97-K R2.0 BIOS ver. 0903 2/26/2016
CPU: i5-4670k
Cooler: CNPS10x Performa
Memory: F3-2400C11D-16GXM
GPU: EVGA GeForce GTX 950 FTW ACX 2.0
SSD: 1. Samsung PM981 512GB, 2.  SanDisk SSD PLUS 240GB
HDD: WDC WD3200AAKS-00L9A0
PSU: Antec 500W VP500PC
OS: Windows 10 Home 1903 64-bit / Windows 7 Home Premium 64-bit
Case: Compucase 6C60

lSHOCKlTopic starter

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Re: Memory XMP Problem
« Reply #12 on: 06-December-19, 03:14:03 »

Clear cmos, and load defaults when asked, see if it's still slow.
i will do and i will let u know what happens.. Thank you for your time !
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wecome72

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Re: Memory XMP Problem
« Reply #13 on: 06-December-19, 06:47:13 »

First...
disable XMP in your BIOS.
Then select Dram Frequency by hand (not AUTO) ..set it to the speed of your XMP2 values of your Dram specs.
...then goto..
Advanced Dram Configuration and goto DigitALL Power.
If you see the values ( 0.660V) or option STANDARD in dram channels,..set these to AUTO
(( the channels are in the STANDARD mode set to 0.660Volt but probably they need more Volt´s..set them all to AUTO ))
Save these settings and Reboot AGAIN into your BIOS and see if your speed is indicated in the BIOS screen.
If that´s the case then boot to Windows and next restart, SAVE this profile in your bios and ENABLE again XMP2, without touching any opther settings!!!!

Good Luck and let us know if this worked for you. :biggthumbsup:
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lSHOCKlTopic starter

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Re: Memory XMP Problem
« Reply #14 on: 06-December-19, 11:31:15 »

First...
disable XMP in your BIOS.
Then select Dram Frequency by hand (not AUTO) ..set it to the speed of your XMP2 values of your Dram specs.
...then goto..
Advanced Dram Configuration and goto DigitALL Power.
If you see the values ( 0.660V) or option STANDARD in dram channels,..set these to AUTO
(( the channels are in the STANDARD mode set to 0.660Volt but probably they need more Volt´s..set them all to AUTO ))
Save these settings and Reboot AGAIN into your BIOS and see if your speed is indicated in the BIOS screen.
If that´s the case then boot to Windows and next restart, SAVE this profile in your bios and ENABLE again XMP2, without touching any opther settings!!!!

Good Luck and let us know if this worked for you. :biggthumbsup:
I've already done that and managed to get my rams to 4200Mhz and so far they are working smoothly, but i changed the frequency from the Dragon Center, using the DPC Latency Tuner, That's a screenshot of the current settings
Dragon Center DPC LT:  https://prnt.sc/q78n1v
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pb.williams

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Re: Memory XMP Problem
« Reply #15 on: 06-December-19, 17:02:56 »

I too have a strange problem with XMP

I have 4 x 8gb Corsair Veng RGB Pro memory @ 3200 (16-18-18-36)
When I use two sticks(16gb) I get the full 3200 mhz on profile 2. However whenever I use all 4 sticks (32gb) the best I can get is 1465 x2 on profile 1
Profile 2 seem to revert me to 1066 with 15-15-15, even though I save is as 16-18-18-36

Strange
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Chike

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Re: Memory XMP Problem
« Reply #16 on: 06-December-19, 17:17:55 »

@pb.williams

Can you get 3200mhz with two sticks in dimma1 and b1?
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Motherboard: ASUS Z97-K R2.0 BIOS ver. 0903 2/26/2016
CPU: i5-4670k
Cooler: CNPS10x Performa
Memory: F3-2400C11D-16GXM
GPU: EVGA GeForce GTX 950 FTW ACX 2.0
SSD: 1. Samsung PM981 512GB, 2.  SanDisk SSD PLUS 240GB
HDD: WDC WD3200AAKS-00L9A0
PSU: Antec 500W VP500PC
OS: Windows 10 Home 1903 64-bit / Windows 7 Home Premium 64-bit
Case: Compucase 6C60

lSHOCKlTopic starter

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Re: Memory XMP Problem
« Reply #17 on: 11-December-19, 05:01:55 »

After re-installing the windows again all the problems has been solved and my RAMs are working on 4200Mhz very smoothly, and no more freezes or blue screens, so the problem is gone.
Anyway thank you for all the help Chike, Much appreciated buddy.
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