Close

Register Now!

To Get More Info and Daily Reward.

Please login or register.
Pages: [1]   Go Down

Author Topic: GE75 - CPU thermal issue.  (Read 854 times)

0 Members and 1 Guest are viewing this topic.

zkozlowskiTopic starter

  • CORPORAL
  • ****
  • Offline Offline
  • Posts: 20
GE75 - CPU thermal issue.
« on: 26-June-20, 00:42:44 »

Hi,
A month ago, I bought a new GE75 with the i9 10th gen processor. I'm wondering how to reduce the thermal issue on the CPU. 
During gaming, it has 90 Celcius (average), with the peaks to 96 Celcius. That makes gaming uncomfortable because of heat on the keyboard.  
- Fans are given everything that they able to. 
- Re-paste is not the case - I'll lose the warranty. 
- Cooling pad - already has. 
- Undervolting - its 10th gen. so it's disabled. I turned it on in BIOS. It's stable up to -0,07 (why so low), but that didn't change anything regarding the thermal issue.

That I can do more? (except to accept it).
Logged

RaiderGamer

  • MAJOR GENERAL
  • ***
  • Offline Offline
  • Posts: 3028
Re: GE75 - CPU thermal issue.
« Reply #1 on: 26-June-20, 14:08:27 »

u can repaste wwtihout loosing warranty

you can set 99% max in advanced power settings

you can  turn some game settings down, certain settings waste alot

get exteranl fan

zkozlowskiTopic starter

  • CORPORAL
  • ****
  • Offline Offline
  • Posts: 20
Re: GE75 - CPU thermal issue.
« Reply #2 on: 27-June-20, 01:50:46 »

Quote
u can repaste wwtihout loosing warranty
As I know, what you can do without losing warranty depends where you live. Yesterday I called MSI local service center (Poland, Europe). Their statement is clear - I'll lose the warranty if I repaste by myself. More than that, If I send a notebook - in the future - to the service center for repasting, I can't send my thermal paste, they use only Arctic Silver Ceramique 2 nothing else (that is sick!). 

Quote
you can set 99% max in advanced power settings
Already done - I tried with 96% with slightly difference 1-2 Celcius,  this method should work on the older CPUs (7-8th gen).

Quote
you can  turn some game settings down, certain settings waste alot
That's true - but You know its not a case. If I prefer to play on lower settings, I would probably buy a different model. 

Quote
get exteranl fan
The notebook is laying on the cooling pad, what extra external fan I can use more.
Logged

next3r

  • MAJOR
  • *****
  • Offline Offline
  • Posts: 1344
Re: GE75 - CPU thermal issue.
« Reply #3 on: 27-June-20, 06:28:53 »

new paste + set lower ,,bad config some this new models is THIN + powerfully HW
,,best is lq metal for any this notebook "advanced" or any good paste


I really don't know why this doesn't come from the factory ,,or better configuration

,,when set 97:/. max cpu in power scheme get only non-turbo or disable in bios speed shift/speed step

,,or under volt -hard for testing and on some models only raise more cores activity "config --all time power limit" --undervolt not good help for overheat
set lower cpu ratio + gpu voltage limit
Logged

zkozlowskiTopic starter

  • CORPORAL
  • ****
  • Offline Offline
  • Posts: 20
Re: GE75 - CPU thermal issue.
« Reply #4 on: 27-June-20, 13:13:25 »

I can't repast - I'll lose the warranty. See my previous post. 
I tried with max. 96%, so 97% will do less than that.

Any manual on how to do it safely and correctly? Steps etc. (I mean "set lower CPU ratio + GPU voltage limit")

For now, I have:
Processor Core Ratio: 
1) 53x 
2) 53x 
3) 50x 
4) 50x 
5) 48x 
6) 48x 
7) 46x 
8) 44x 

Processor Cache Ratio: 47x  

If I understand something wrong, correct me. Your post is a little bit... hard to read ;) 

Thx in advance.
Logged

next3r

  • MAJOR
  • *****
  • Offline Offline
  • Posts: 1344
Re: GE75 - CPU thermal issue.
« Reply #5 on: 27-June-20, 13:27:17 »

https://www.hwinfo.com/

install or run portable version -- sensor
check current situation

,,on windows power scheme max cpu speed 97./. --run cpu only on base clock 2.4ghz
i9-10980HK ? is nice CPU but impossible normal use in any NB :bonk: need set 4.0ghz or lower .,max turbo ratio -XTU or bios

or lower 4ghz - 8cores"16HT"-- 4.5ghz -4cores"8HT cores"



your cpu is 8 real cores -- but is 16 cores Hyper-threading

90C is ideal ,,94C starts thermal limit lower cpu performance "in your cpu only swap event to next core"



is hard ,,thin notebook :-P)  best is any extreme thermal paste or best is lq metal

warranty -- not possible change nothing --only SW mod
or get any extreme overheat ?? use warranty for replace paste or new NB

edit
..sorry phone + translator :bonk:
Logged

mrp.miquel

  • PRIVATE E-2
  • **
  • Offline Offline
  • Posts: 5
Re: GE75 - CPU thermal issue.
« Reply #6 on: 27-June-20, 13:29:34 »

Hi!
I have the same problem as you, but my laptop has an i7 9750h, so I think it is possible to undervolt it. Do you now if doing that voids your warranty?
Hope our thermal issues get solved!
Logged

next3r

  • MAJOR
  • *****
  • Offline Offline
  • Posts: 1344
Re: GE75 - CPU thermal issue.
« Reply #7 on: 27-June-20, 13:36:23 »

Hi!
I have the same problem as you, but my laptop has an i7 9750h, so I think it is possible to undervolt it. Do you now if doing that voids your warranty?
Hope our thermal issues get solved!

undervolt is ok ,,but not on power limit NB CPU --only get better performance ,,higher clock ,,cores activity --minimal thermal fix  
on 10th is undervolt locked in bios ,,plundervolt cve,, need use admin bios + enable xtu inference


,,best use cpu ratio or easy "lower" dragon center profile
or power limit PL1 PL2 -custom


edit ..
any big overheat -- not positible repair SW mod
..need only new thermal paste "94C up all time or fast on low stress"


test cooling pad under notebook ?? + max fan speed --check maximum usable cooling option --check results

set custom fan curve "dragon center fan config" or for older NB "silent option" 7th 8th
Logged

zkozlowskiTopic starter

  • CORPORAL
  • ****
  • Offline Offline
  • Posts: 20
Re: GE75 - CPU thermal issue.
« Reply #8 on: 29-June-20, 01:28:52 »

https://www.hwinfo.com/

install or run portable version -- sensor
check current situation

,,on windows power scheme max cpu speed 97./. --run cpu only on base clock 2.4ghz
i9-10980HK ? is nice CPU but impossible normal use in any NB :bonk: need set 4.0ghz or lower .,max turbo ratio -XTU or bios

or lower 4ghz - 8cores"16HT"-- 4.5ghz -4cores"8HT cores"



your cpu is 8 real cores -- but is 16 cores Hyper-threading

90C is ideal ,,94C starts thermal limit lower cpu performance "in your cpu only swap event to next core"



is hard ,,thin notebook :-P)  best is any extreme thermal paste or best is lq metal

warranty -- not possible change nothing --only SW mod
or get any extreme overheat ?? use warranty for replace paste or new NB

edit
..sorry phone + translator :bonk:

Hi,
Generally, I did as you said. 
First, I changed max CPU speed to 97%, but I notice that on that setting, CPU runs with max 3,1 GHz (that's too low), so I backed to 100%.  
Then I undervolted up to -0,7 mV (because I notice that CPU under stress has power throttling issue, with, of course, thermal throttling). Undervolting mostly fixes this issue. Next, as you said, a changed max turbo ratio up to 4,4 GHz (from 5,3GHz). That reduces average heat below 90 Celcius (peaks up to 91 Celcius). That pushes up my benchmark score to 3149, from 3036 (I saw on the internet that rating for this processor is something about 3700) :/

But I have two questions.
First, whether all core multipliers should be on the same level, or they should have different values? Now I have all on the 44x.
Second. I notice that the new BIOS version was released. Should I update it or just pass?
Logged

next3r

  • MAJOR
  • *****
  • Offline Offline
  • Posts: 1344
Re: GE75 - CPU thermal issue.
« Reply #9 on: 29-June-20, 02:24:45 »

Hi,
Generally, I did as you said.
First, I changed max CPU speed to 97%, but I notice that on that setting, CPU runs with max 3,1 GHz (that's too low), so I backed to 100%.  
Then I undervolted up to -0,7 mV (because I notice that CPU under stress has power throttling issue, with, of course, thermal throttling). Undervolting mostly fixes this issue. Next, as you said, a changed max turbo ratio up to 4,4 GHz (from 5,3GHz). That reduces average heat below 90 Celcius (peaks up to 91 Celcius). That pushes up my benchmark score to 3149, from 3036 (I saw on the internet that rating for this processor is something about 3700) :/

But I have two questions.
First, whether all core multipliers should be on the same level, or they should have different values? Now I have all on the 44x.
Second. I notice that the new BIOS version was released. Should I update it or just pass?

ideal set similar like before
one cores or lees cores 45x or more
16cores lower --- temperatures around 90C max -- best performance

under volt 0.7mV ? ,,"0.100mV" max etc ,,0.700mV-- performance drops
best tester for me -- msi kombustor 3d stress + cpu burner --5min or similar --check hwinfo WHEA error"last option in hwinfo sensor --hw error" or LOAD drops in XTU
power scheme 97./. is drastic -- non turbo mode --only base clock

https://geeks3d.com/furmark/kombustor/
for check under volt stability
Logged

zkozlowskiTopic starter

  • CORPORAL
  • ****
  • Offline Offline
  • Posts: 20
Re: GE75 - CPU thermal issue.
« Reply #10 on: 29-June-20, 02:30:04 »

I've made a typo mistake, of course, -0,07 mV.
Logged

next3r

  • MAJOR
  • *****
  • Offline Offline
  • Posts: 1344
Re: GE75 - CPU thermal issue.
« Reply #11 on: 29-June-20, 02:38:37 »

edit-- benchmark score
exist some methods for tune-up -- all need nice cooling + OC skill :-P)  good score kick --ram OC "not OC" use SA for ""auto tune"" max/ideal timing or set aggressive CL
this is "click bios" ??  "test set CUSTOM ram profile -- set only CL or all to "0-auto" 3x reboot --check result


this works for older NBs, for example


all performance -- need be under temperatures limit 94C  aand 10th cpu -- under 94C 4ghz or lower --not problem in any games "is good CPU" :)
Logged

zkozlowskiTopic starter

  • CORPORAL
  • ****
  • Offline Offline
  • Posts: 20
Re: GE75 - CPU thermal issue.
« Reply #12 on: 29-June-20, 02:58:37 »

I think I'll change core multipliers (differences similar to those at the beginning) and check the results.

"Nice cooling" is my problem, so I think I'll stick with this what I already have :P Furthermore, my OC skills are on the ground level, so I guess that is not worth my own stress level ;)

I don't know what is "click BIOS" I had seen that a new version of BIOS is available on the MSI site - that's all.
Logged

next3r

  • MAJOR
  • *****
  • Offline Offline
  • Posts: 1344
Re: GE75 - CPU thermal issue.
« Reply #13 on: 29-June-20, 03:08:47 »

I think I'll change core multipliers (differences similar to those at the beginning) and check the results.

"Nice cooling" is my problem, so I think I'll stick with this what I already have :P Furthermore, my OC skills are on the ground level, so I guess that is not worth my own stress level ;)

I don't know what is "click BIOS" I had seen that a new version of BIOS is available on the MSI site - that's all.

"click bios" new bios --environment  ,,easy use

and cooling is good 10th cpu is powerfully :-P)


pity just that there is no more profile in dragon center --same easy use for all

ideal set "basic" all cores down -- better results  ,,any this one cores to max other low --dry some zone on CPU paste -- get some random problems

all down --better life --nice performance 10th is good cpu :)
Logged

zkozlowskiTopic starter

  • CORPORAL
  • ****
  • Offline Offline
  • Posts: 20
Re: GE75 - CPU thermal issue.
« Reply #14 on: 29-June-20, 03:29:35 »

All cores multipliers will go down. I should just try to reach differences between them as it was at the beginning. Correct? Yes or No ;)

Probably I'll have to upload new BIOS from flash, in the BIOS environment, so it's not "easy" one-click process ;)

Maybe the cooling is good but for sure not enough for the 10th gen processor. That for sure should be fixed during the rig design level...
Logged

next3r

  • MAJOR
  • *****
  • Offline Offline
  • Posts: 1344
Re: GE75 - CPU thermal issue.
« Reply #15 on: 29-June-20, 03:41:13 »

All cores multipliers will go down. I should just try to reach differences between them as it was at the beginning. Correct? Yes or No ;)

Probably I'll have to upload new BIOS from flash, in the BIOS environment, so it's not "easy" one-click process ;)

Maybe the cooling is good but for sure not enough for the 10th gen processor. That for sure should be fixed during the rig design level...

set all lower "xtu -basic tab" chache -- -3 from core ratio
40x core --37 chache on some models "need -3 ideal"

all same voltage -- all cores -- better thermal paste life/CPU



cooling ?? is best MSI is maximum for NB ,,yep for real 10th is impossible
it is not a problem



,,the problem is that there is not exist better factory setting ,,,so that the user does not have to set anything
some PC get overheat on unlocked 10th --real is 200-250w tdp "all 16cores load -no power limit" on thin NB ? ;D

but basic --not need any extreme freq ,,your cpu is good on base clock :smile:



""HK"" cpu-- full unlocked --positible set anything
Logged

zkozlowskiTopic starter

  • CORPORAL
  • ****
  • Offline Offline
  • Posts: 20
Re: GE75 - CPU thermal issue.
« Reply #16 on: 29-June-20, 04:11:03 »

OK, I'll proceed with -3 on the basic tab, and let you know about the results. I'll do that after work ;) so we have to be patience ;)
Maybe "HK" is fully unlocked, but to change anything, you have to use service mode in the BIOS environment. Normally changing the Voltage is locked in 10th gen processors because of plunderVolt vulnerability. (I already use service mod in BIOS) :D

And should I upload a new version of BIOS or not (in your opinion)?
Logged

next3r

  • MAJOR
  • *****
  • Offline Offline
  • Posts: 1344
Re: GE75 - CPU thermal issue.
« Reply #17 on: 29-June-20, 04:16:03 »

OK, I'll proceed with -3 on the basic tab, and let you know about the results. I'll do that after work ;) so we have to be patience ;)
Maybe "HK" is fully unlocked, but to change anything, you have to use service mode in the BIOS environment. Normally changing the Voltage is locked in 10th gen processors because of plunderVolt vulnerability. (I already use service mod in BIOS) :D

no -- enable xtu inference in bios -- full control in XTU
and -3 -- cache/ cpu ratio -- cpu 50x-need cache 47x

all option ,,in bios f2 + r shift + r ctrl + l alt --admin mode
overclocking tab or performance menu --xtu inference enabled
Logged

zkozlowskiTopic starter

  • CORPORAL
  • ****
  • Offline Offline
  • Posts: 20
Re: GE75 - CPU thermal issue.
« Reply #18 on: 29-June-20, 04:27:34 »

Yes, I know that :D
I already said that I already use BIOS service/admin mode. And for changing processor settings, I use XTU software (just to confirm that we are on the same level).
Logged

next3r

  • MAJOR
  • *****
  • Offline Offline
  • Posts: 1344
Re: GE75 - CPU thermal issue.
« Reply #19 on: 29-June-20, 05:01:56 »

Yes, I know that :D
I already said that I already use BIOS service/admin mode. And for changing processor settings, I use XTU software (just to confirm that we are on the same level).

plunderVolt vulnerability. -- enable xtu inferenece --all work from XTU
in defaults is disabled any voltage change in XTU
?
or better use only bios ,,click bios is good :smile:
Logged

zkozlowskiTopic starter

  • CORPORAL
  • ****
  • Offline Offline
  • Posts: 20
Re: GE75 - CPU thermal issue.
« Reply #20 on: 29-June-20, 05:16:12 »

Yes, when you install XTU on the 10th gen all options to change voltage are disabled. More than that, the list of supported (by XTU) processors ends on the 9th gen. 
To unlock the possibility to change voltage you have to change in BIOS (in admin mode) "overclocking" -> enable, and then "XTU interface" -> enabled
Logged

zkozlowskiTopic starter

  • CORPORAL
  • ****
  • Offline Offline
  • Posts: 20
Re: GE75 - CPU thermal issue.
« Reply #21 on: 29-June-20, 11:17:06 »

In short, I reduce each core ratio multiplier by 3. The benchmark score is lower than I expect (2927), but the temperature is mostly less than 85 Celcius during gaming (maybe my fingers will stop burning). More of that, I notice that FPS is a little bit higher (2-3) than on the previous settings.
Now I have:
Core) -> Ratio multiplier
1) -> 50x
2) -> 50x
3) -> 47x
4) -> 47x
5) -> 45x
6) -> 45x
7) -> 43x
8) -> 41x

Of course all of above with undervolting - 0,07mV
on RivaTuner, I still have a limitation: "power."

Later I'll try with reducing using a basic tab of XTU. (by -3)
Logged

next3r

  • MAJOR
  • *****
  • Offline Offline
  • Posts: 1344
Re: GE75 - CPU thermal issue.
« Reply #22 on: 30-June-20, 01:48:19 »

Quote
Of course all of above with undervolting - 0,07mV
on RivaTuner, I still have a limitation: "power."
? and power limit is PL1 PL2 from MSI unlocked - 200w setting ??
use hwinfo -- sensor --better cpu monitor
+ main app --cpu info ---all cpu setting "PL1/PL2 - or XTU"

https://www.hwinfo.com/

some usefully for overheat on HK -- use full stock + AVX offset 3-5 --this reduce cpu multiplier only on heavy load -300mhz - -500mhz "or any custom"
..all small task use normal speed

power limit or current EDP ?? -- real TDP "no limit\ all cores" on your cpu - 200w-250w ;D  impossible unlock in  notebook
Logged

zkozlowskiTopic starter

  • CORPORAL
  • ****
  • Offline Offline
  • Posts: 20
Re: GE75 - CPU thermal issue.
« Reply #23 on: 30-June-20, 02:14:34 »

Those details are too much for my IT knowledge. :/ I don't recognize those PL1 and PL2 :/
I think I'll make some print screens from XTU or hwinfo (its up to you). And maybe you will tell me what I should click :P 
On original settings, I had "current EDP" throttling, but after undervolting (- 0,07 mV), it has gone. "Power limits" shows up on RivaTuner during gaming.
Logged

next3r

  • MAJOR
  • *****
  • Offline Offline
  • Posts: 1344
Re: GE75 - CPU thermal issue.
« Reply #24 on: 30-June-20, 02:31:30 »

Those details are too much for my IT knowledge. :/ I don't recognize those PL1 and PL2 :/
I think I'll make some print screens from XTU or hwinfo (its up to you). And maybe you will tell me what I should click :P
On original settings, I had "current EDP" throttling, but after undervolting (- 0,07 mV), it has gone. "Power limits" shows up on RivaTuner during gaming.

send XTU - advanced tab screen

PL1 - long power limit 28s or similar "unlocked on "HK" PL2 - short power 2.5ns ??
EDP -- current limit VR- Amperes in bios or ICCMAX in XTU

example
VR -400 in bios -- 100A iccmax "bios valves /4 ---real amps" -- but this setup is hard -- get more overheat - power off on heavy load "ideal need custom loadline AC/DC"
PL1 PL2 is good for better cooling results or AVX offset"is negative offset in load -cpu ratio" is good -fast + easy
Logged

zkozlowskiTopic starter

  • CORPORAL
  • ****
  • Offline Offline
  • Posts: 20
Re: GE75 - CPU thermal issue.
« Reply #25 on: 30-June-20, 12:31:09 »

That will do?
Logged

Big mac

  • STAFF SERGEANT
  • *
  • Offline Offline
  • Posts: 78
Re: GE75 - CPU thermal issue.
« Reply #26 on: 01-July-20, 01:17:58 »

According to many reviewers, under gaming load, the CPU and GPU performance will be maximized, and the temperature will easily reach 90 degrees or more.
 
In my opinion, I think you could update the Windows OS, BIOS, and EC to the latest version.
If there is no performance issue, change the shift mode to comfort mode and turn on cooler boost.
Logged

zkozlowskiTopic starter

  • CORPORAL
  • ****
  • Offline Offline
  • Posts: 20
Re: GE75 - CPU thermal issue.
« Reply #27 on: 01-July-20, 05:39:55 »

According to many reviewers, under gaming load, the CPU and GPU performance will be maximized, and the temperature will easily reach 90 degrees or more.
 
In my opinion, I think you could update the Windows OS, BIOS, and EC to the latest version.
If there is no performance issue, change the shift mode to comfort mode and turn on cooler boost.
Thank you for the response. 
The NB has more or less 1 month so, except BIOS (released a few days ago), everything is updated. On the first page of "How to update BIOS," instruction is a statement, "DON'T FLASH WHEN YOUR SYSTEM IS RUNNING FINE!!!" :P Now the question is how to understand "running fine" ;) The NB is ranking fine (for me), what I would like to achieve is to reduce the heat from CPU without losing the performance. I would like to be able to touch the keyboard without feeling that it is quite hot (not warm but hot).
Logged

next3r

  • MAJOR
  • *****
  • Offline Offline
  • Posts: 1344
Re: GE75 - CPU thermal issue.
« Reply #28 on: 02-July-20, 03:41:10 »

That will do?
...............
 "Power limits" shows up on RivaTuner during gaming.

your power limit look ok -200w max "now only EC controls your power limit"
hwinfo - sensor --cpu reason "all reason for any limit"

this window
https://forum-en.msi.com/index.php?action=dlattach;topic=334517.0;attach=137735;image
Logged

zkozlowskiTopic starter

  • CORPORAL
  • ****
  • Offline Offline
  • Posts: 20
Re: GE75 - CPU thermal issue.
« Reply #29 on: 02-July-20, 13:04:07 »

Ok, so here is how it looks like. 
The first image is from the "stress test."
The two another taken during "CPU burner."
Logged

zkozlowskiTopic starter

  • CORPORAL
  • ****
  • Offline Offline
  • Posts: 20
Re: GE75 - CPU thermal issue.
« Reply #30 on: 06-July-20, 08:28:48 »

Only to highlight this thread.
Logged

next3r

  • MAJOR
  • *****
  • Offline Offline
  • Posts: 1344
Re: GE75 - CPU thermal issue.
« Reply #31 on: 06-July-20, 11:42:00 »

Only to highlight this thread.

looks normal ? ;D  only cpu ratio limit ...is your limit "max cpu ratio"+ IA "HT cores" same
temps 90C is ok -94C starts thermal limit

some power limit under heavy load GPU/CPU - EC FW  --is normal
need full battery 90-100./.+ AC connected -for normal performance "hybrid power"
on battery or lower battery + AC --raising EC power limit 

some custom OC is problem "raising TDP" get more power drops CPU/GPU load
...Your look good? the thermal problem does not exist ;-))

on your cpu is normal sometimes get 94C --16 cores +thin NB
Logged

zkozlowskiTopic starter

  • CORPORAL
  • ****
  • Offline Offline
  • Posts: 20
Re: GE75 - CPU thermal issue.
« Reply #32 on: 07-July-20, 00:58:26 »

OK, thanks for the advice in this thread. I'll leave it like it is now.

My battery is charging between 50-60% - best for battery life. There will be any difference if I change it to 90-100%? 

I have one more question (not a thermal issue). 
Is there any way to force in gaming mode the power plan? When I run a game, the gaming mode automatically changes my power plan. I am wondering it is there any way to change the default power plan in the dragon center.
Logged

next3r

  • MAJOR
  • *****
  • Offline Offline
  • Posts: 1344
Re: GE75 - CPU thermal issue.
« Reply #33 on: 07-July-20, 05:11:38 »

OK, thanks for the advice in this thread. I'll leave it like it is now.

My battery is charging between 50-60% - best for battery life. There will be any difference if I change it to 90-100%?

I have one more question (not a thermal issue).
Is there any way to force in gaming mode the power plan? When I run a game, the gaming mode automatically changes my power plan. I am wondering it is there any way to change the default power plan in the dragon center.

for me -- best no use any DC or similar on custom setup - any this change all time reload setting "some save in bios"
is :censored:  for custom config "older version" new possible ok "check sometimes configuration"

and test 50-60./. battery and any "core clock graph" or "power limit" indicator in games
as I wrote ,,some need full battery 90./. UP - for full performance \ AC all time "gpu/cpu load"

..maybe they've already changed that :smile:



the question with gaming mode must be answered by someone who uses it :-P)

  ..i  run all time gaming mode ;D
Logged
Pages: [1]   Go Up