Please login or register.
Advanced search  

News:

Pages: [1]   Go Down

Author Topic: Typical RMA Time Period?  (Read 719 times)

0 Members and 1 Guest are viewing this topic.

Tier0ne

  • Neo
  • *
  • Offline Offline
  • Posts: 8
    • http://t1.2y.net
Typical RMA Time Period?
« on: 15-January-04, 00:18:52 »

I RMA'd my MSI Ti4600 a while ago, and I was wondering how long it usually takes before the card is repaired/replaced and sent back.

Here is my current RMA status:

1/9/2004 - Your RMA is now in replacement, testing, or repair process.
1/8/2004 - Your RMA package(s) has arrived and is currently in receiving process.
01/02/2004 - Your RMA request has been approved.

It's been like that since... well, the 9th!  Is this typical?  Thanks.  I'm a little impatient to get my card back. :)
Logged
Antec TruPower 430W
Asus P4P800
P4 2.8
Kingston Hyper-X 512MB PC3500
MSI Geforce FX 5950 Ultra VTD256
Sony Multiscan G200 17", Sony Multiscan 15sf 15"
WD SATA 36GB 10000RPM (2x) RAID0, WD PATA 80GB 7200RPM
Lite-On 48x24x48x16 Combo
Turtle Beach Santa Cruz Sound
Sennheiser HD-570 Headphones
Windows XP Pro SP2

Bonz

  • Guest
(No subject)
« Reply #1 on: 15-January-04, 07:37:53 »

You'd have to call the Tech Support line of whichever MSI Division you sent it to...MSI doesn't moderate or read these forums...the moderators here are all volunteers not employees of the company...

Good Luck!!

Bonz 8-))
Logged

some body

  • Afterburner
  • **
  • Offline Offline
  • Posts: 231
(No subject)
« Reply #2 on: 16-January-04, 22:34:20 »

I can't speak for MSI specifically, but in my experience most companies turnaround time for warranty RMA's is 10 days (best case) AFTER they receive the defective part.  For some companies it's 30 days.  According to your info, MSI received the part on the 8th - turnaround time is after this date - your best bet is to contact them and ask them.

(and in dealing with some other companies -cough-Nortel-cough-3Com-cough-, it's been up to 3 months!  :angryfire:)
« Last Edit: 16-January-04, 22:35:44 by some body »
Logged
MSI P67A-GD53 (B3) w/ i5 2500K @ 4.3GHz, Corsair H50
MSI GTX 570 (N570GTX-M2D12D5/OC)
G.Skill F3-12800CL9D-8GBSR (4Gx2)
XFX Black Edition 850W
WD Blue WD6400AAKS 640GB SATA3
LG BH10LS30 BD-R
Antec 300
Logitech G15 (2nd gen) Keyboard + G500 Mouse
Win 7 Pro 64
Pages: [1]   Go Up