Close

Register Now!

To Get More Info and Daily Reward.

Please login or register.
Pages: 1 2 3 [All]   Go Down

Author Topic: StarCam 370i - low quality colour  (Read 82400 times)

0 Members and 1 Guest are viewing this topic.

szucsatiTopic starter

  • STAFF SERGEANT
  • *
  • Offline Offline
  • Posts: 90
StarCam 370i - low quality colour
« on: 22-November-05, 09:44:52 »

Problem: If not using StarCam 370i in a sunny room the picture turns purple and the dark coloures come up incorrect as shown in the pictures below (correct firs, SC second).



(Supposed) explanation: We found it is because of the lack/faulty (? not sure yet) of an IR filter layer. Probably the cam was designed like this to be able to work in night mode. Please read this article to understand the necessity of the IR filter and read through the topic for details (especially from this post).

Solution: Use an energy saving (neon based) bulb. It produces less IR light than the normal light bulbs. Please read this post.

Will update this post if we figure out anything important.


========================
Original first post:
Hi!

I asked my sister to bring a StarCam 370i for me from the UK. I got it, it's cool but I'm very disappointed about the coloures. It looks like it doesn't like dark coloures. My black t-shirt is light grey, my dark blue one is light purple, my darg green chair is also light purple...

I tried to adjust the colour settings but couldn't set it up. Is this normal? What can be wrong? :(
I use the latest driver from the msi webpage (she left the CD in Englang :( ).

thx
Logged
¤ MSI K9N SLI Platinum :: AMD X2 3800+ :: Kingmax Mars 2GB DDR2-800MHz :: Galaxy 7600GS 128MB DDR3 Zalman
¤ Realtek HD :: Hitachi T7K500 250GB SATAII :: NEC ND-2510A
¤ Fujitsu-Siemens P17-2 :: Chieftec Dragon Midi :: Zalman 460-APS
(+3.3VDC: 28A / +5VDC: 30A / +12VDC: 16+18A / -12VDC: 0.8A / +5VSB: 2.0A)
¤ Windows XP SP2 :: Firefox 2.0 :: NOD32 :: Google :: Gmail :: Live Messenger

Stu

  • GENERAL OF THE ARMY
  • ******
  • Offline Offline
  • Posts: 19551
  • Birmingham, UK
    • StuOnline.co.uk
Re: StarCam 370i - low quality colour
« Reply #1 on: 03-December-05, 09:21:36 »

have you tried it in another computer, to see if it does the same?
Logged
Former moderator and admin, 2004-2012

szucsatiTopic starter

  • STAFF SERGEANT
  • *
  • Offline Offline
  • Posts: 90
Re: StarCam 370i - low quality colour
« Reply #2 on: 03-December-05, 12:44:28 »

Yes I have, with 3 different computers.

To show you what's the problem:


This has been taken with a Panasonic FZ-30,
so this is the "original".


And this has been taken with the StarCam 370i.

Of course I don't want a web camera to produce a picture at the same quality as a very good digatal camera does, but it's really worse than I supposed to be!  :biggthumbsdown:
Logged
¤ MSI K9N SLI Platinum :: AMD X2 3800+ :: Kingmax Mars 2GB DDR2-800MHz :: Galaxy 7600GS 128MB DDR3 Zalman
¤ Realtek HD :: Hitachi T7K500 250GB SATAII :: NEC ND-2510A
¤ Fujitsu-Siemens P17-2 :: Chieftec Dragon Midi :: Zalman 460-APS
(+3.3VDC: 28A / +5VDC: 30A / +12VDC: 16+18A / -12VDC: 0.8A / +5VSB: 2.0A)
¤ Windows XP SP2 :: Firefox 2.0 :: NOD32 :: Google :: Gmail :: Live Messenger

szucsatiTopic starter

  • STAFF SERGEANT
  • *
  • Offline Offline
  • Posts: 90
Re: StarCam 370i - low quality colour
« Reply #3 on: 03-December-05, 17:10:03 »

A better example:


the good


the bad (StarCam)


plus: the cheap webcam
Logged
¤ MSI K9N SLI Platinum :: AMD X2 3800+ :: Kingmax Mars 2GB DDR2-800MHz :: Galaxy 7600GS 128MB DDR3 Zalman
¤ Realtek HD :: Hitachi T7K500 250GB SATAII :: NEC ND-2510A
¤ Fujitsu-Siemens P17-2 :: Chieftec Dragon Midi :: Zalman 460-APS
(+3.3VDC: 28A / +5VDC: 30A / +12VDC: 16+18A / -12VDC: 0.8A / +5VSB: 2.0A)
¤ Windows XP SP2 :: Firefox 2.0 :: NOD32 :: Google :: Gmail :: Live Messenger

Stu

  • GENERAL OF THE ARMY
  • ******
  • Offline Offline
  • Posts: 19551
  • Birmingham, UK
    • StuOnline.co.uk
Re: StarCam 370i - low quality colour
« Reply #4 on: 03-December-05, 18:59:36 »

i think you are trying to compare apples to oranges. StarCam is designed as just a webcam, not meant to be as high quality as a good digital camera

of course, try the StarCam on another computer, and then compare its output; if its better, then you know there are some software settings that need to be changed on your computer

Logged
Former moderator and admin, 2004-2012

szucsatiTopic starter

  • STAFF SERGEANT
  • *
  • Offline Offline
  • Posts: 90
Re: StarCam 370i - low quality colour
« Reply #5 on: 04-December-05, 03:02:32 »

Did you read what I had written?

Dr Stu > have you tried it in another computer, to see if it does the same?
szucsati > Yes I have, with 3 different computers.
Dr Stu > of course, try the StarCam on another computer, and then compare its output;...

szucsati > Of course I don't want a web camera to produce a picture at the same quality as a very good digatal camera
Dr Stu > ...StarCam is designed as just a webcam, not meant to be as high quality as a good digital camera

 :think:

I put an example from my very cheap webcam to my previous post

See what I mean? It's rediculous that everything comes up purple on a such an expensive webcam but a cheap one can make it (on the other hand it's slow and can only be used in daytime). Is there an other driver that I could try? I'm very disappointed!  :wall:  ;-((
Logged
¤ MSI K9N SLI Platinum :: AMD X2 3800+ :: Kingmax Mars 2GB DDR2-800MHz :: Galaxy 7600GS 128MB DDR3 Zalman
¤ Realtek HD :: Hitachi T7K500 250GB SATAII :: NEC ND-2510A
¤ Fujitsu-Siemens P17-2 :: Chieftec Dragon Midi :: Zalman 460-APS
(+3.3VDC: 28A / +5VDC: 30A / +12VDC: 16+18A / -12VDC: 0.8A / +5VSB: 2.0A)
¤ Windows XP SP2 :: Firefox 2.0 :: NOD32 :: Google :: Gmail :: Live Messenger

Tiresmoke

  • Guest
Re: StarCam 370i - low quality colour
« Reply #6 on: 04-December-05, 08:44:23 »

Have you considured getting an exchange or sending it off for an RMA?
Logged

szucsatiTopic starter

  • STAFF SERGEANT
  • *
  • Offline Offline
  • Posts: 90
Re: StarCam 370i - low quality colour
« Reply #7 on: 04-December-05, 09:24:11 »

Unfortunatelly I have no papers for the device. My sister didn't check the box for the CD or the papers :(. Can I use the RMA withouth papers? I think I can...

And first I'd like to know if it's really a hw problem. I found two reviews with sample images and they seem a bit purple as well:
http://www.obengware.com/asesoris/msistarcam370i.htm
http://www.hardwarezone.com/news/view.php?cid=7&id=2464

Can it be "normal"??  ;-((
Logged
¤ MSI K9N SLI Platinum :: AMD X2 3800+ :: Kingmax Mars 2GB DDR2-800MHz :: Galaxy 7600GS 128MB DDR3 Zalman
¤ Realtek HD :: Hitachi T7K500 250GB SATAII :: NEC ND-2510A
¤ Fujitsu-Siemens P17-2 :: Chieftec Dragon Midi :: Zalman 460-APS
(+3.3VDC: 28A / +5VDC: 30A / +12VDC: 16+18A / -12VDC: 0.8A / +5VSB: 2.0A)
¤ Windows XP SP2 :: Firefox 2.0 :: NOD32 :: Google :: Gmail :: Live Messenger

Tiresmoke

  • Guest
Re: StarCam 370i - low quality colour
« Reply #8 on: 04-December-05, 10:55:08 »

No idea on either but as the cam is obviously in warrenty as they haven't been on the market that long MSI may help you out. All you can do is try.

http://support.msi.com.tw
Logged

szucsatiTopic starter

  • STAFF SERGEANT
  • *
  • Offline Offline
  • Posts: 90
Re: StarCam 370i - low quality colour
« Reply #9 on: 04-December-05, 11:31:01 »

Thx, I'll try that. I can't believe there's noone who uses this webcam! :(
Logged
¤ MSI K9N SLI Platinum :: AMD X2 3800+ :: Kingmax Mars 2GB DDR2-800MHz :: Galaxy 7600GS 128MB DDR3 Zalman
¤ Realtek HD :: Hitachi T7K500 250GB SATAII :: NEC ND-2510A
¤ Fujitsu-Siemens P17-2 :: Chieftec Dragon Midi :: Zalman 460-APS
(+3.3VDC: 28A / +5VDC: 30A / +12VDC: 16+18A / -12VDC: 0.8A / +5VSB: 2.0A)
¤ Windows XP SP2 :: Firefox 2.0 :: NOD32 :: Google :: Gmail :: Live Messenger

Tiresmoke

  • Guest
Re: StarCam 370i - low quality colour
« Reply #10 on: 04-December-05, 11:38:46 »

LOL Well no one would want to see an ugly mug like mine over the internet so whats the use.
Logged

szucsatiTopic starter

  • STAFF SERGEANT
  • *
  • Offline Offline
  • Posts: 90
Re: StarCam 370i - low quality colour
« Reply #11 on: 04-December-05, 11:56:01 »

 :smile: I only show myself to my girfriend. But with this quality it was very difficult to choose a tie!
Logged
¤ MSI K9N SLI Platinum :: AMD X2 3800+ :: Kingmax Mars 2GB DDR2-800MHz :: Galaxy 7600GS 128MB DDR3 Zalman
¤ Realtek HD :: Hitachi T7K500 250GB SATAII :: NEC ND-2510A
¤ Fujitsu-Siemens P17-2 :: Chieftec Dragon Midi :: Zalman 460-APS
(+3.3VDC: 28A / +5VDC: 30A / +12VDC: 16+18A / -12VDC: 0.8A / +5VSB: 2.0A)
¤ Windows XP SP2 :: Firefox 2.0 :: NOD32 :: Google :: Gmail :: Live Messenger

Stu

  • GENERAL OF THE ARMY
  • ******
  • Offline Offline
  • Posts: 19551
  • Birmingham, UK
    • StuOnline.co.uk
Re: StarCam 370i - low quality colour
« Reply #12 on: 04-December-05, 13:22:36 »

:lol_anim: you wear clothes while using a webcam? i must be looking at the wrong type of webcams ;-)) :lmao:

Logged
Former moderator and admin, 2004-2012

paulxdg

  • Guest
Re: StarCam 370i - low quality colour
« Reply #13 on: 12-December-05, 13:13:03 »

I've got a similar problem. Like in the photo of the ladybird mouse, bright red shows up pink. All the colours are off.
I've tried this in several computers including one with an msi 6368 motherboard, and they all have the same problem. I've tried adjusting every setting in amcap but nothing improves it.
I'm running windows xp sp2 with all the latest updates.
I can't fault the quality of the images for a webcam, but this colour problem makes it unusable. I actually bought it to take some images of some items to sell on ebay.
Not much use if it doesn't show the right colours.
Logged

Tiresmoke

  • Guest
Re: StarCam 370i - low quality colour
« Reply #14 on: 12-December-05, 13:22:39 »

You all should be contacting MSI about this. They mayu be able to correct it with a software update. However they don't read the posts here so if you don't contact them they won't know that your unhappy.
Logged

szucsatiTopic starter

  • STAFF SERGEANT
  • *
  • Offline Offline
  • Posts: 90
Re: StarCam 370i - low quality colour
« Reply #15 on: 12-December-05, 13:40:04 »

I asked the MSI support:
===============

Dear MSI,

I bought an MSI StarCam 370i and I am very disappointed about it's colours. The dark coloures are incorrect on the screen and somehow everything is purple. Please see these pictures:
https://forum-en.msi.com/index.php?topic=90313.msg652038#msg652038

I wonder if you have ever seen something like this and what can I do to correct this. Should I use RMA?

Yours faithfully,
Attila Szucs

===============================================

Regarding to your concern,please contact your reseller (the place you bought the board from) for repair/exchange. If the reseller for some reason cannot help, please check if there is MSI office nearby. MSI office If by chance , there is no MSI branch office, you can try to contact MSI distributors nearby. you could find there address or website on this link.  MSI distributors  for more assistance.

===============================================

Dear MSI,

I asked the reseller to check if they also find this problem or only my one is wrong. Unfortunately the camera is from abroad and it is not on the market in my country. I do not want to post the item before I find somebody to check his camera for this problem. I am sure you do not have one in your hand to have a look on it.
Unfortunately my sister left the box with the CD and all the papers in the UK. Will I be able to use RMA without papers? Is the serial number enough?

Thank you for your answere.

Yours faithfully,
Attila Szucs

===============================================

Regarding to your concern, we can not guarantee that they can help you RMA without papers but we suggest you try to contact to them for more help.please check if there is MSI office nearby. MSI office If by chance , there is no MSI branch office, you can try to contact MSI distributors nearby. you could find there address or website on this link.  MSI distributors  for more assistance.

===============================================

I will ask the Hungarian office but I'm very busy nowdays. I'm afraid it's not a sw problem but the fault of the sensor.  And I'm not sure if the reseller really checked the colours... So I'm still not sure if these are wrong devices or the 370i serie has a poor quality sensor.
Logged
¤ MSI K9N SLI Platinum :: AMD X2 3800+ :: Kingmax Mars 2GB DDR2-800MHz :: Galaxy 7600GS 128MB DDR3 Zalman
¤ Realtek HD :: Hitachi T7K500 250GB SATAII :: NEC ND-2510A
¤ Fujitsu-Siemens P17-2 :: Chieftec Dragon Midi :: Zalman 460-APS
(+3.3VDC: 28A / +5VDC: 30A / +12VDC: 16+18A / -12VDC: 0.8A / +5VSB: 2.0A)
¤ Windows XP SP2 :: Firefox 2.0 :: NOD32 :: Google :: Gmail :: Live Messenger

Stu

  • GENERAL OF THE ARMY
  • ******
  • Offline Offline
  • Posts: 19551
  • Birmingham, UK
    • StuOnline.co.uk
Re: StarCam 370i - low quality colour
« Reply #16 on: 12-December-05, 14:23:52 »

this is a very wild guess of a suggestion, but there isn't any clear film protecting the lens is there, that should be removed before using? :think:

Logged
Former moderator and admin, 2004-2012

szucsatiTopic starter

  • STAFF SERGEANT
  • *
  • Offline Offline
  • Posts: 90
Re: StarCam 370i - low quality colour
« Reply #17 on: 12-December-05, 14:58:40 »

No there's no film. And it's not an overlay or something, just the dark coloures goes purple.
Somehow if there's lower light, it seem better. Strange.
Logged
¤ MSI K9N SLI Platinum :: AMD X2 3800+ :: Kingmax Mars 2GB DDR2-800MHz :: Galaxy 7600GS 128MB DDR3 Zalman
¤ Realtek HD :: Hitachi T7K500 250GB SATAII :: NEC ND-2510A
¤ Fujitsu-Siemens P17-2 :: Chieftec Dragon Midi :: Zalman 460-APS
(+3.3VDC: 28A / +5VDC: 30A / +12VDC: 16+18A / -12VDC: 0.8A / +5VSB: 2.0A)
¤ Windows XP SP2 :: Firefox 2.0 :: NOD32 :: Google :: Gmail :: Live Messenger

Tiresmoke

  • Guest
Re: StarCam 370i - low quality colour
« Reply #18 on: 12-December-05, 15:03:25 »

Is there an Iris setting in the software for it?
Logged

szucsatiTopic starter

  • STAFF SERGEANT
  • *
  • Offline Offline
  • Posts: 90
Re: StarCam 370i - low quality colour
« Reply #19 on: 12-December-05, 15:27:57 »

Here's the settings dialog:
Logged
¤ MSI K9N SLI Platinum :: AMD X2 3800+ :: Kingmax Mars 2GB DDR2-800MHz :: Galaxy 7600GS 128MB DDR3 Zalman
¤ Realtek HD :: Hitachi T7K500 250GB SATAII :: NEC ND-2510A
¤ Fujitsu-Siemens P17-2 :: Chieftec Dragon Midi :: Zalman 460-APS
(+3.3VDC: 28A / +5VDC: 30A / +12VDC: 16+18A / -12VDC: 0.8A / +5VSB: 2.0A)
¤ Windows XP SP2 :: Firefox 2.0 :: NOD32 :: Google :: Gmail :: Live Messenger

Stu

  • GENERAL OF THE ARMY
  • ******
  • Offline Offline
  • Posts: 19551
  • Birmingham, UK
    • StuOnline.co.uk
Re: StarCam 370i - low quality colour
« Reply #20 on: 12-December-05, 15:30:37 »

hmm, is that the default settings? try clicking on Reset, and see if those Hue / Saturation values change

also, i just found this review on the web:
http://www.hardwarezone.com/news/view.php?cid=7&id=2464

Quote
The image quality was found to be rather grainy, but we expected that since the image sensor used is really entry-level. However, you can adjust the various settings on the fly, like gamma, contrast, saturation and they are immediately reflected on the MSI utility's preview screen before taking that snap.

i think you might have to live with this :cry:

Logged
Former moderator and admin, 2004-2012

Tiresmoke

  • Guest
Re: StarCam 370i - low quality colour
« Reply #21 on: 12-December-05, 15:43:39 »

Dues the Hue and Saturation settings make anything better? How about the Exposure setting?
Logged

szucsatiTopic starter

  • STAFF SERGEANT
  • *
  • Offline Offline
  • Posts: 90
Re: StarCam 370i - low quality colour
« Reply #22 on: 12-December-05, 16:00:51 »

I would accept a grainy picture, I think it's all right for a webcam but not a picture with incorrect coloures...  :cry:
The Saturation just does what it has to, so I could turn it to bw for example, the Saturation makes the other coloures even worse...
Logged
¤ MSI K9N SLI Platinum :: AMD X2 3800+ :: Kingmax Mars 2GB DDR2-800MHz :: Galaxy 7600GS 128MB DDR3 Zalman
¤ Realtek HD :: Hitachi T7K500 250GB SATAII :: NEC ND-2510A
¤ Fujitsu-Siemens P17-2 :: Chieftec Dragon Midi :: Zalman 460-APS
(+3.3VDC: 28A / +5VDC: 30A / +12VDC: 16+18A / -12VDC: 0.8A / +5VSB: 2.0A)
¤ Windows XP SP2 :: Firefox 2.0 :: NOD32 :: Google :: Gmail :: Live Messenger

Tiresmoke

  • Guest
Re: StarCam 370i - low quality colour
« Reply #23 on: 12-December-05, 16:48:29 »

Did you try to raise the saturation and change the hue untill you had the correct colors?
Logged

szucsatiTopic starter

  • STAFF SERGEANT
  • *
  • Offline Offline
  • Posts: 90
Re: StarCam 370i - low quality colour
« Reply #24 on: 12-December-05, 17:25:09 »

Yes I did :(.
There's quite a big contrast between the correct and the incorrect colours, that's why neither the hue nor other settings can help.
Logged
¤ MSI K9N SLI Platinum :: AMD X2 3800+ :: Kingmax Mars 2GB DDR2-800MHz :: Galaxy 7600GS 128MB DDR3 Zalman
¤ Realtek HD :: Hitachi T7K500 250GB SATAII :: NEC ND-2510A
¤ Fujitsu-Siemens P17-2 :: Chieftec Dragon Midi :: Zalman 460-APS
(+3.3VDC: 28A / +5VDC: 30A / +12VDC: 16+18A / -12VDC: 0.8A / +5VSB: 2.0A)
¤ Windows XP SP2 :: Firefox 2.0 :: NOD32 :: Google :: Gmail :: Live Messenger

Tiresmoke

  • Guest
Re: StarCam 370i - low quality colour
« Reply #25 on: 12-December-05, 19:17:41 »

Well I am certainly no expert on the subject when it comes to webcams. Best I can say is to keep writing the folks you got it from and MSI. The other thing is to keep checking for any software updates.

I know it isn't much to leave you with. I hope the situation gets resolved.
Logged

callan

  • Guest
Re: StarCam 370i - low quality colour
« Reply #26 on: 14-December-05, 20:34:28 »

Hi All,

Just to let you know I'm having the same problem.

I bought 2 x Starcams yesterday - works fine on my PC at work - CLICK

On my PC at home though, I get very poor colour reproduction - CLICK

On my second home PC (identical MSI motherboard, different video card), the colours are awful aswell.

I'll do some more digging around.

Cheers
Callan
Logged

szucsatiTopic starter

  • STAFF SERGEANT
  • *
  • Offline Offline
  • Posts: 90
Re: StarCam 370i - low quality colour
« Reply #27 on: 15-December-05, 01:11:15 »

Hi callan!

The first usefull information:)! Did you try to change the cameras? To see if the one that produces poor quality works fine at your working machine? If yes, what videocard do you use in each PC? What about the OS? I only tried on XP SP2. With an MSI mobo + ATI VGA, ASUS mobo + ATI VGA and an MSI mobo with IGP (nvidia). And I think I used the USB 2.0 port on each computer. They all produces the same quality.
Logged
¤ MSI K9N SLI Platinum :: AMD X2 3800+ :: Kingmax Mars 2GB DDR2-800MHz :: Galaxy 7600GS 128MB DDR3 Zalman
¤ Realtek HD :: Hitachi T7K500 250GB SATAII :: NEC ND-2510A
¤ Fujitsu-Siemens P17-2 :: Chieftec Dragon Midi :: Zalman 460-APS
(+3.3VDC: 28A / +5VDC: 30A / +12VDC: 16+18A / -12VDC: 0.8A / +5VSB: 2.0A)
¤ Windows XP SP2 :: Firefox 2.0 :: NOD32 :: Google :: Gmail :: Live Messenger

szucsatiTopic starter

  • STAFF SERGEANT
  • *
  • Offline Offline
  • Posts: 90
Re: StarCam 370i - low quality colour
« Reply #28 on: 15-December-05, 01:31:57 »

I've just tried on the last computer (XPSP2 + old MSI mobo + nvidia + USB 1.1). I didn't know I had purple hair :)!
Logged
¤ MSI K9N SLI Platinum :: AMD X2 3800+ :: Kingmax Mars 2GB DDR2-800MHz :: Galaxy 7600GS 128MB DDR3 Zalman
¤ Realtek HD :: Hitachi T7K500 250GB SATAII :: NEC ND-2510A
¤ Fujitsu-Siemens P17-2 :: Chieftec Dragon Midi :: Zalman 460-APS
(+3.3VDC: 28A / +5VDC: 30A / +12VDC: 16+18A / -12VDC: 0.8A / +5VSB: 2.0A)
¤ Windows XP SP2 :: Firefox 2.0 :: NOD32 :: Google :: Gmail :: Live Messenger

Stu

  • GENERAL OF THE ARMY
  • ******
  • Offline Offline
  • Posts: 19551
  • Birmingham, UK
    • StuOnline.co.uk
Re: StarCam 370i - low quality colour
« Reply #29 on: 15-December-05, 12:22:25 »

hmm, seems we may be narrowing the problem down to something software/hardware related with the system, rather than the camera itself

can we have some full system details to look at (like in my signature)?

szucsati, what Nvidia display drivers are you using with your integrated Geforce4?

Logged
Former moderator and admin, 2004-2012

szucsatiTopic starter

  • STAFF SERGEANT
  • *
  • Offline Offline
  • Posts: 90
Re: StarCam 370i - low quality colour
« Reply #30 on: 15-December-05, 12:38:03 »

I think it's rather a sw problem then a hw. I tried on a virtual VMware machine as well. I'll check if I have a win2k ghost image somewhere but I don't think so. I'm too lazy to do an install. I have a Fedora Core 4 installed on this machine but I don't know how to make the camera work on it.

I use ForceWare 71.89 with the IGP.

What can effect the quality of the camera? The DirectX maybe.. But all the XPSP2 systems has DX9. And the driver for the camera. Wish I knew what chip is in the camera.
Logged
¤ MSI K9N SLI Platinum :: AMD X2 3800+ :: Kingmax Mars 2GB DDR2-800MHz :: Galaxy 7600GS 128MB DDR3 Zalman
¤ Realtek HD :: Hitachi T7K500 250GB SATAII :: NEC ND-2510A
¤ Fujitsu-Siemens P17-2 :: Chieftec Dragon Midi :: Zalman 460-APS
(+3.3VDC: 28A / +5VDC: 30A / +12VDC: 16+18A / -12VDC: 0.8A / +5VSB: 2.0A)
¤ Windows XP SP2 :: Firefox 2.0 :: NOD32 :: Google :: Gmail :: Live Messenger

Stu

  • GENERAL OF THE ARMY
  • ******
  • Offline Offline
  • Posts: 19551
  • Birmingham, UK
    • StuOnline.co.uk
Re: StarCam 370i - low quality colour
« Reply #31 on: 15-December-05, 13:03:50 »

DirectShow processing filters, and display drivers can have effects on how video is displayed on your screen

try installing a recent ForceWare driver, to see if it makes any difference. if not, try a downgrade to 66.93


Logged
Former moderator and admin, 2004-2012

szucsatiTopic starter

  • STAFF SERGEANT
  • *
  • Offline Offline
  • Posts: 90
Re: StarCam 370i - low quality colour
« Reply #32 on: 15-December-05, 13:45:28 »

I would use the camera on the two pcs with ati card, I just checked it with the other computers (my sister's and my parent's machine). So i won't try to play with ForceWare drivers. BTW i think the other pc with the GF4 has an old Detonator on installed.

A win2k install is getting ghosted back to my main pc. Slowly...
Hm.. Should I check the nforce2 drivers? Yeees, I should! But I don't think it would effect the Linux machine with a vmware :)
Logged
¤ MSI K9N SLI Platinum :: AMD X2 3800+ :: Kingmax Mars 2GB DDR2-800MHz :: Galaxy 7600GS 128MB DDR3 Zalman
¤ Realtek HD :: Hitachi T7K500 250GB SATAII :: NEC ND-2510A
¤ Fujitsu-Siemens P17-2 :: Chieftec Dragon Midi :: Zalman 460-APS
(+3.3VDC: 28A / +5VDC: 30A / +12VDC: 16+18A / -12VDC: 0.8A / +5VSB: 2.0A)
¤ Windows XP SP2 :: Firefox 2.0 :: NOD32 :: Google :: Gmail :: Live Messenger

szucsatiTopic starter

  • STAFF SERGEANT
  • *
  • Offline Offline
  • Posts: 90
Re: StarCam 370i - low quality colour
« Reply #33 on: 15-December-05, 14:44:15 »

Great.. it took 45 mins to unpack the image to the hdd and the picture quality is the same :wall:.
Here's an AIDA32 report of the win2k config: http://szucsati.atw.hu/pub/txt/sc_report.html
Logged
¤ MSI K9N SLI Platinum :: AMD X2 3800+ :: Kingmax Mars 2GB DDR2-800MHz :: Galaxy 7600GS 128MB DDR3 Zalman
¤ Realtek HD :: Hitachi T7K500 250GB SATAII :: NEC ND-2510A
¤ Fujitsu-Siemens P17-2 :: Chieftec Dragon Midi :: Zalman 460-APS
(+3.3VDC: 28A / +5VDC: 30A / +12VDC: 16+18A / -12VDC: 0.8A / +5VSB: 2.0A)
¤ Windows XP SP2 :: Firefox 2.0 :: NOD32 :: Google :: Gmail :: Live Messenger

szucsatiTopic starter

  • STAFF SERGEANT
  • *
  • Offline Offline
  • Posts: 90
Re: StarCam 370i - low quality colour
« Reply #34 on: 15-December-05, 20:42:44 »

Now I know it has an SN9C105 controler chip. And I also know that LG LIC-300 and Sangha sn-535 have the same.
I tried with a driver from LG and a driver from.. I don't know where :). Non of them worked fine. I also found a driver for Linux and it producet the same (ok.. even worse) quality!

And see these sample pictures (in the bottom): http://www.oc.com.tw/article/0508/readparticle.asp?id=4300 They are almost perfect! :(

callan! I'm waiting for you :).
Logged
¤ MSI K9N SLI Platinum :: AMD X2 3800+ :: Kingmax Mars 2GB DDR2-800MHz :: Galaxy 7600GS 128MB DDR3 Zalman
¤ Realtek HD :: Hitachi T7K500 250GB SATAII :: NEC ND-2510A
¤ Fujitsu-Siemens P17-2 :: Chieftec Dragon Midi :: Zalman 460-APS
(+3.3VDC: 28A / +5VDC: 30A / +12VDC: 16+18A / -12VDC: 0.8A / +5VSB: 2.0A)
¤ Windows XP SP2 :: Firefox 2.0 :: NOD32 :: Google :: Gmail :: Live Messenger

szucsatiTopic starter

  • STAFF SERGEANT
  • *
  • Offline Offline
  • Posts: 90
Re: StarCam 370i - low quality colour
« Reply #35 on: 21-December-05, 14:20:18 »

What should we do now? It looks there are one good and 3-4 bad cams on the forum. Should we send them back to MSI?

Where is callan? :(
Logged
¤ MSI K9N SLI Platinum :: AMD X2 3800+ :: Kingmax Mars 2GB DDR2-800MHz :: Galaxy 7600GS 128MB DDR3 Zalman
¤ Realtek HD :: Hitachi T7K500 250GB SATAII :: NEC ND-2510A
¤ Fujitsu-Siemens P17-2 :: Chieftec Dragon Midi :: Zalman 460-APS
(+3.3VDC: 28A / +5VDC: 30A / +12VDC: 16+18A / -12VDC: 0.8A / +5VSB: 2.0A)
¤ Windows XP SP2 :: Firefox 2.0 :: NOD32 :: Google :: Gmail :: Live Messenger

mattjones

  • Guest
Re: StarCam 370i - low quality colour
« Reply #36 on: 26-December-05, 07:20:20 »

Hi, just got one of these webcams. Works fine. As for the lighting, I know its a simple thing to suggest but have you tried the auto setting in the AMcap? think its called the aux-led? on auto it is constantly adjusting but off displays it well i find. Also, it could just be that the quality is down to opinion?! So what i think is good you might think isn't......

sounds simple but if u've set everything up right then i can't see the problem.....

Logged

Stu

  • GENERAL OF THE ARMY
  • ******
  • Offline Offline
  • Posts: 19551
  • Birmingham, UK
    • StuOnline.co.uk
Re: StarCam 370i - low quality colour
« Reply #37 on: 26-December-05, 14:13:48 »

http://www.morgancomputers.co.uk/shop/detail.asp?ProductID=2139&CategoryID=203&SubCategoryID=182

i am going to buy one of these for myself, it should be here within the next couple of days, so maybe i can help to figure these things out! :biggthumbsup:

for the sake of £20, it would be useful for me, if i can help better, rather than speculate ;-))



(plus, a night-vision webcam will be useful for me, if it helps to identify the drunken f***ers who keep breaking our front fence at night :grin:)

Logged
Former moderator and admin, 2004-2012

szucsatiTopic starter

  • STAFF SERGEANT
  • *
  • Offline Offline
  • Posts: 90
Re: StarCam 370i - low quality colour
« Reply #38 on: 27-December-05, 07:02:11 »

mattjones: that one just turns on/off/auto the infra leds.

Dr Stu: My sister bought my cam from the same shop in Manchester.
Logged
¤ MSI K9N SLI Platinum :: AMD X2 3800+ :: Kingmax Mars 2GB DDR2-800MHz :: Galaxy 7600GS 128MB DDR3 Zalman
¤ Realtek HD :: Hitachi T7K500 250GB SATAII :: NEC ND-2510A
¤ Fujitsu-Siemens P17-2 :: Chieftec Dragon Midi :: Zalman 460-APS
(+3.3VDC: 28A / +5VDC: 30A / +12VDC: 16+18A / -12VDC: 0.8A / +5VSB: 2.0A)
¤ Windows XP SP2 :: Firefox 2.0 :: NOD32 :: Google :: Gmail :: Live Messenger

Stu

  • GENERAL OF THE ARMY
  • ******
  • Offline Offline
  • Posts: 19551
  • Birmingham, UK
    • StuOnline.co.uk
Re: StarCam 370i - low quality colour
« Reply #39 on: 29-December-05, 13:33:56 »

ok, got mine today, so after a little playing around, here's what i think...


i've attached a couple of snapshots i took early today, during daylight. camera seems to handle images quite fine, though as stated already, colours do look a bit wishy-washy. the camera doesn't fare as well in poor light, the second picture shows my arm and a can of Kronenbourg lager (both dark blue in colour), but both look very pale

conclusion: the camera in this StarCam is only the basic VGA type (as i used to have in my old Nokia 3650 mobile phone). picture quality was mostly ropey with that too, but overall its good value for a budget webcam, the streaming quality is pretty good, and the MyGuard software is a handy novelty, and works quite well



[ ERROR: SPECIFIED ATTACHMENT MISSING ]
Logged
Former moderator and admin, 2004-2012

keeboudi

  • Guest
Re: StarCam 370i - low quality colour
« Reply #40 on: 30-December-05, 06:42:17 »

Anybody solve this mystery yet?

I have the same colour problems everything looks a bit 'ghostly'. Most noticable are blacks looking purple. I also noticed that different materials show up differently ... for example a black pullover looks purple but a black pencap looks black.

Other people are also having colour problems -- see reviews here:
Reviews

This made me think that the lens/sensor may be infra-red sensitive (perhaps by design so that the night-vision feature works well).

I remember seeing weird colours like this when we used to shoot to 35mm infra-red film (anybody remember film  ;-)) ?)

One way to check this theory would be to place an infra-red filter in front of the lens but hey, I don't have one to hand!

Dr Stu -- how did you attach the snapshots to your post? I couldn't figure it out...
Logged

Stu

  • GENERAL OF THE ARMY
  • ******
  • Offline Offline
  • Posts: 19551
  • Birmingham, UK
    • StuOnline.co.uk
Re: StarCam 370i - low quality colour
« Reply #41 on: 30-December-05, 07:03:41 »

Quote
Dr Stu -- how did you attach the snapshots to your post? I couldn't figure it out...

:hypocrite: not everyone has these special powers ;-))

you can still upload them somewhere and link to them, there is info in a sticky in the Forum Info board on how to do it

Logged
Former moderator and admin, 2004-2012

keeboudi

  • Guest
Re: StarCam 370i - low quality colour
« Reply #42 on: 30-December-05, 07:07:13 »

Dr Stu ... special powers indeed!
I did the upload/link thing for the example.
Has anybody managed to solve the colour problem?
Logged

Stu

  • GENERAL OF THE ARMY
  • ******
  • Offline Offline
  • Posts: 19551
  • Birmingham, UK
    • StuOnline.co.uk
Re: StarCam 370i - low quality colour
« Reply #43 on: 30-December-05, 07:23:38 »

i think its something i will get used to. if i had paid £40 for this camera i would be very disappointed. but for £17, i can't complain :grin:

Logged
Former moderator and admin, 2004-2012

szucsatiTopic starter

  • STAFF SERGEANT
  • *
  • Offline Offline
  • Posts: 90
Re: StarCam 370i - low quality colour
« Reply #44 on: 02-January-06, 19:17:53 »

But how could one of callan's cam be good? Why are there some that produce good image quality? I'm still very disappointed :(.

Is there any other webcams with infra leds?
Logged
¤ MSI K9N SLI Platinum :: AMD X2 3800+ :: Kingmax Mars 2GB DDR2-800MHz :: Galaxy 7600GS 128MB DDR3 Zalman
¤ Realtek HD :: Hitachi T7K500 250GB SATAII :: NEC ND-2510A
¤ Fujitsu-Siemens P17-2 :: Chieftec Dragon Midi :: Zalman 460-APS
(+3.3VDC: 28A / +5VDC: 30A / +12VDC: 16+18A / -12VDC: 0.8A / +5VSB: 2.0A)
¤ Windows XP SP2 :: Firefox 2.0 :: NOD32 :: Google :: Gmail :: Live Messenger

Tiresmoke

  • Guest
Re: StarCam 370i - low quality colour
« Reply #45 on: 02-January-06, 21:31:54 »

Are you using the Infra Red during daylight? I thought that was only for nightvission type pics?
Logged

keeboudi

  • Guest
Re: StarCam 370i - low quality colour
« Reply #46 on: 03-January-06, 04:25:03 »

szucsati -- good point ... not sure why, different batch or different lighting conditions maybe. I think he said he had 2 different cameras (office/home) -- did he swap them over to see if the fault travelled with the camera?

Tiresmoke -- No I am not using the infra-red LEDs in the daytime ... everything gives off infrared and if the lens/sensor is sensitive to infre-red, then that may be the cause. However I am speculating.

I am not convinced it is a driver issue -- why do different black materials (to the naked eye) show up differently through the cam. This suggests to me that something is happening in the cam as opposed to further down the line.

If I manage to get hold of an of infra-red filter, I'll put the theory to test.

Just thinking it could even be UV as opposed to IR ... hmmmm
Logged

attar

  • Guest
Re: StarCam 370i - low quality colour
« Reply #47 on: 03-January-06, 08:19:49 »

Hi All

'Just bought one of these cams myself and been having the same problems.  I agree about the Infra Red ability of the camera which is kicking in even when it's being used in daylight.  Everything reacts to IR light in different ways.  That accounts for black clothing looking purple whilst a black plastic pen top would look black.

I took two pics of my favourite houseplant, one taken with the starcam and the other with my regular Canon digital camera.  See them at www.alanstreluk.co.uk/starcam.htm (how do you insert pics on this forum?)

You'll see that the colour chart is (pretty much) the same for both Starcam and Canon.  The plant however looks totally different cos it is reacting to the IR element of the sensor.

It seems that the Starcam "looks" in both the visible and Infrared spectrums at the same time.  Switching on the IR LEDs just adds more IR light, it doesn't switch on the a special IR sensor.  It guess that's what you get for 17 quid! 

With Callans pics the office one was taken in daylight so the visible light part of the sensor was seeing more than the IR one.  The home pics were taken in low light (by comparison) so the IR was more dominant.

That's my take on it anyway...

I'm going to e-mail MSI to see if the IR can be switched with a tweak to the software - I doubt whether I'll get any joy as the camera can't be a big money spinner for them!

Cheers

PS: Does anyone else wonder why they bothered with the regular white LEDs?  They only seem to light the camera's nasty foot-shaped base!

Logged

keeboudi

  • Guest
Re: StarCam 370i - low quality colour
« Reply #48 on: 04-January-06, 05:25:42 »

Having seen your plant shot, I am now convinced that the IR is not being filtered properly as the leaves of your money plant (what do you feed it ... it is huge!) look exactly like foliage shots on IR film.

I came accross this interesting article where he converts a normal webcam to a IR webcam by replacing a little IR filter which sits behind the lens with one that only lets through IR.

This suggests that sensors are IR sensitive and need to have it filtered out.

I wonder whether this filter is missing from the Starcam? Maybe even by design to make it work well in the 'nightmode'

If we are right about the IR thing then I doubt very much if it is possible fix it in software.

As for your PS -- I wondered too and found the answer on some MSI literature (can't remember where) ... it is not to light your face but is supposed to be used as an LED torch to light your keyboard in the dark (like those bendy USB lights) ... very useful  ;-))
Logged

attar

  • Guest
Re: StarCam 370i - low quality colour
« Reply #49 on: 04-January-06, 05:49:54 »

Very interesting article about changing a regular cam to an IR - who would have thought that a bit of old neg film would have such an effect!

I think you're right that the IR isn't filtered out because of the night mode and It'll be a case of like it or lump it...  The e-mail I sent to MSI is currently marked as "opened"  (their online support system seems quite well organised) and I will copy the forum on their reply when I get it - keep your fingers crossed but don't hold your breath.

Thanks for the info on the white LEDs and as for my triffid of a plant, I just feed it plain old water!
Logged

keeboudi

  • Guest
Re: StarCam 370i - low quality colour
« Reply #50 on: 04-January-06, 07:04:53 »

Well curiosity got the better of me and I opened mine up to take a peek. See here

There does seem a filter at the back of the lens but maybe it is just not man enough for the job -- maybe by design. I wish I could get my hands on an IR filter to check to see if this would cure it.

I also wrote to MSI but I think they'll probably just ask me to send it back rather than waste time on it.

Let's see what happens.
Logged

attar

  • Guest
Re: StarCam 370i - low quality colour
« Reply #51 on: 04-January-06, 07:13:23 »

Congratulations for taking the initiative and opening the cam up!  At least you seem to have have got the most of your purchase in one piece and in many!  17 quid well spent...

It was interesting to see the filter inside even if it's not up for the job - lets see what MSI have got to say...

Cheers

Logged

szucsatiTopic starter

  • STAFF SERGEANT
  • *
  • Offline Offline
  • Posts: 90
Re: StarCam 370i - low quality colour
« Reply #52 on: 04-January-06, 08:01:35 »

Yes, it is right, the sensor is IR sensitive even if the IR LEDs are off, just see these pictures of my SE t630's infraport:


IR OFF

IR ON

Wonder if there's a material at home that fills out the ir lights...

My one had something in it so I took a screwdriver and opened it. Ther was a little piece of plastik that made the noise. I thought the cam was broken or something but it was just a mistake of the manufactoring.
I aslo found that article a few days ago. I didn't check the lense for that film.
Logged
¤ MSI K9N SLI Platinum :: AMD X2 3800+ :: Kingmax Mars 2GB DDR2-800MHz :: Galaxy 7600GS 128MB DDR3 Zalman
¤ Realtek HD :: Hitachi T7K500 250GB SATAII :: NEC ND-2510A
¤ Fujitsu-Siemens P17-2 :: Chieftec Dragon Midi :: Zalman 460-APS
(+3.3VDC: 28A / +5VDC: 30A / +12VDC: 16+18A / -12VDC: 0.8A / +5VSB: 2.0A)
¤ Windows XP SP2 :: Firefox 2.0 :: NOD32 :: Google :: Gmail :: Live Messenger

keeboudi

  • Guest
Re: StarCam 370i - low quality colour
« Reply #53 on: 04-January-06, 08:04:25 »

attar: Of course I did manage to put it back together successfully as well.

I suggest only to open the beastie up if you are confident -- I spent over 10 years as a hardware engineer. :grin:

Then again there is no reason to do so ... unless one wants to kill the annoying bottom shooting LED's which some genius decided should always come on when the Starcam powers up.

szucsati: good bit of lateral thinking there -- now to get our hands on a piece of IR blocking film!
Logged

attar

  • Guest
Re: StarCam 370i - low quality colour
« Reply #54 on: 04-January-06, 08:11:05 »

So Keeboudi, with your knowledge of all things hardware (and with a soldering iron and steady hand) do you think the white LEDs could be swapped for the IR ones?  Might the voltage/power match?  That way the base won't be lit and you can choose to add a little extra full spectrum light to stop you looking like Dracula when using the cam in low light!  :shocking:
Logged

keeboudi

  • Guest
Re: StarCam 370i - low quality colour
« Reply #55 on: 04-January-06, 08:25:57 »

Hard to tell without looking at the circuit diagram or taking some measurements as the different kind of LEDs may be driven differently like you suggest.

Not sure I want to drag my oscilloscope out from storage just yet! I suppose one could go the 'suck it and see' route and just try it ... but hey, I am not responsible for any fried cams!

The soldering/de-soldering would also be a bit of a challenge for the inexperienced as it uses a double (or more) layer PCB.

May one suggest a table lamp?  :idea:

If you really want to do it then let me know and I'll give u a few tips.
Logged

attar

  • Guest
Re: StarCam 370i - low quality colour
« Reply #56 on: 04-January-06, 08:28:59 »

Come back valves... all is forgiven!

Thanks for the warning...  :biggthumbsup:
Logged

szucsatiTopic starter

  • STAFF SERGEANT
  • *
  • Offline Offline
  • Posts: 90
Re: StarCam 370i - low quality colour
« Reply #57 on: 04-January-06, 08:47:48 »

It seems the film is on the sensor itself. Check this: LINK

There's a film on the brown socket. Invisible in the picture. I did the "remote controller test"  :biggthumbsup: and the result is the sensor reacts for the infra light.
Logged
¤ MSI K9N SLI Platinum :: AMD X2 3800+ :: Kingmax Mars 2GB DDR2-800MHz :: Galaxy 7600GS 128MB DDR3 Zalman
¤ Realtek HD :: Hitachi T7K500 250GB SATAII :: NEC ND-2510A
¤ Fujitsu-Siemens P17-2 :: Chieftec Dragon Midi :: Zalman 460-APS
(+3.3VDC: 28A / +5VDC: 30A / +12VDC: 16+18A / -12VDC: 0.8A / +5VSB: 2.0A)
¤ Windows XP SP2 :: Firefox 2.0 :: NOD32 :: Google :: Gmail :: Live Messenger

szucsatiTopic starter

  • STAFF SERGEANT
  • *
  • Offline Offline
  • Posts: 90
Re: StarCam 370i - low quality colour
« Reply #58 on: 04-January-06, 11:50:50 »

Hm... I think I misunderstood the article (no wonder with my English..). So the 370i doesn't have an added stuff but it misses the infra filter wich is in (almost) every other cams.

"Looking at the lens assembly in the picture you can see a small square of glass stuck in the back. Though it appears clear in the picture above, it has a red tint to the eye as shown here. (...) This piece of glass is the Infra Red Filter. It stops IR light getting through to the sensor. For our purpose this is bad so remove this piece of glass."
Logged
¤ MSI K9N SLI Platinum :: AMD X2 3800+ :: Kingmax Mars 2GB DDR2-800MHz :: Galaxy 7600GS 128MB DDR3 Zalman
¤ Realtek HD :: Hitachi T7K500 250GB SATAII :: NEC ND-2510A
¤ Fujitsu-Siemens P17-2 :: Chieftec Dragon Midi :: Zalman 460-APS
(+3.3VDC: 28A / +5VDC: 30A / +12VDC: 16+18A / -12VDC: 0.8A / +5VSB: 2.0A)
¤ Windows XP SP2 :: Firefox 2.0 :: NOD32 :: Google :: Gmail :: Live Messenger

szucsatiTopic starter

  • STAFF SERGEANT
  • *
  • Offline Offline
  • Posts: 90
Re: StarCam 370i - low quality colour
« Reply #59 on: 04-January-06, 13:39:28 »

It's me again :).

I had an idea. I tried if the lense of my other cam fits the StarCam and it did!! Here are the examples:



These were taken by the SC with the other lense. As it can be seen it's not perfect. The cam remained IR sensitive a little but it's much better! If I try the remote controllel test, the Mercury is IR sensitive with it's original lense. With the SC's lense everything comes up so ugly as with the original SC. So it looks like we found the problem!

One strange thing is with the Mercury's lense the SC reacts very slowly for the movement  :think: . I need an IR filter layer into my cam! Maybe a removable one...
Logged
¤ MSI K9N SLI Platinum :: AMD X2 3800+ :: Kingmax Mars 2GB DDR2-800MHz :: Galaxy 7600GS 128MB DDR3 Zalman
¤ Realtek HD :: Hitachi T7K500 250GB SATAII :: NEC ND-2510A
¤ Fujitsu-Siemens P17-2 :: Chieftec Dragon Midi :: Zalman 460-APS
(+3.3VDC: 28A / +5VDC: 30A / +12VDC: 16+18A / -12VDC: 0.8A / +5VSB: 2.0A)
¤ Windows XP SP2 :: Firefox 2.0 :: NOD32 :: Google :: Gmail :: Live Messenger

attar

  • Guest
Re: StarCam 370i - low quality colour
« Reply #60 on: 04-January-06, 15:42:55 »

Congratulations Szucsati!  A brilliant piece of detective work!

I wonder if this has anything to do (intentionally or otherwise) with the fact that the SC has a glass lens - which they make such a big play of on the cam's spec?  It would be interesting to hear if the Mercury lens is plastic and therefore has inherent IR blocking properties!

Well done!
Logged

keeboudi

  • Guest
Re: StarCam 370i - low quality colour
« Reply #61 on: 05-January-06, 09:03:09 »

Well done Szucsati

In my SC, there is definitely a film at the back of the lens and I am pretty sure this is the filter. In the picture I took with my mobile phone, it is not very clear but you can see it shows up red.

When I look at it closely, it is a square bit of film glued at the back of the lens. What I am thinking is that either it is just not filtering enough or it is faulty. If one could get hold of some IR filter film then I suppose one could just replace it or add to it as another layer. It may make the picture darker though. Some more experimentation is order I think!

I also tried your trick with a TV remote control and you could clearly see the pulsing IR coming from it. A great way to check a remote is working...

Now to decide whether I should return the Starcam or keep it and fiddle ... I like the bendy stem -- I think I will wait to hear from MSI support first.

PS. Please tell us -- how do you embed the pictures into your posts?
Logged

szucsatiTopic starter

  • STAFF SERGEANT
  • *
  • Offline Offline
  • Posts: 90
Re: StarCam 370i - low quality colour
« Reply #62 on: 05-January-06, 11:41:45 »

Wow keeboudi, there were four words in your post that I had to look up in the dictionary  :biggthumbsup: .

Here are some closer pics of that layer:


I didn't notice it's really a film. I saw the lens was red but I was looking for this film near the sensor.
Btw the lens comes out withouth opening the cam so if you have an other webcam you can try it's lens easily. And if you have one you can check that they also shows the light of the remote control. I asked some of my friends to check it with their webcam.

I don't think MSI would accept the cam in RTM since it looks like it is normal.

PS: to insert an image press the second button in the second line when posting. Under the 'italic'.
Logged
¤ MSI K9N SLI Platinum :: AMD X2 3800+ :: Kingmax Mars 2GB DDR2-800MHz :: Galaxy 7600GS 128MB DDR3 Zalman
¤ Realtek HD :: Hitachi T7K500 250GB SATAII :: NEC ND-2510A
¤ Fujitsu-Siemens P17-2 :: Chieftec Dragon Midi :: Zalman 460-APS
(+3.3VDC: 28A / +5VDC: 30A / +12VDC: 16+18A / -12VDC: 0.8A / +5VSB: 2.0A)
¤ Windows XP SP2 :: Firefox 2.0 :: NOD32 :: Google :: Gmail :: Live Messenger

keeboudi

  • Guest
Re: StarCam 370i - low quality colour
« Reply #63 on: 05-January-06, 11:58:47 »

As for the cam being normal ... it isn't really fit for the purpose it was sold as the colours are sooo wrong!

I am sure the retailer I bought it from would take it back but I am waiting to see what MSI say. Their first reply was this:

=====
I wrote:
=====

Problem Description: I have found that the webcam doesn't display colours correctly.

It seems that infra-red (not from the LED's but from normal lighting) seems to be getting through to the sensor.

Is this by design or is it a fault with my unit (and seemingly a few others)?

Please see https://forum-en.msi.com/index.php?topic=90313.0 for descriptions and samples.

Many thanks

=======
MSI reply
=======

Dear Sir/Madam,
 
Thank you for contacting MSI UK support.
 
We have not met the extreme colour issues you are detecting with your starcam, we have found in all our tests on a number of systems that the colour recognition meets the standards of the webcam design. The image can be adjusted significantly by using the AMCap config utility if using this viewer.

If you are unhappy with your webcam or believe it is faulty you can return it to your place of purchase under your warranty with them.
==========================================

Not much help but I wrote back!

I wonder if this image thing works -- please indulge my furry friends  :laugh:



I get it now ... just needed to insert the link between the tags so still need to upload the image somewhere else (am I doing this right?)
Logged

szucsatiTopic starter

  • STAFF SERGEANT
  • *
  • Offline Offline
  • Posts: 90
Re: StarCam 370i - low quality colour
« Reply #64 on: 05-January-06, 13:30:30 »

Hi furry guys :)! But please don't forget not to insert too large images because it makes the forum slow.

Yes I also got the reply to return my device to the store where I had bought it. The problem is it is exactly 1000 miles away from here.. And SC is not on the market here furthermore I have no warranty papers...

Wish MSI had more time to test the devices in a normal room not in a bright office. And wish a designer could explain how this filter works in the SC.
Logged
¤ MSI K9N SLI Platinum :: AMD X2 3800+ :: Kingmax Mars 2GB DDR2-800MHz :: Galaxy 7600GS 128MB DDR3 Zalman
¤ Realtek HD :: Hitachi T7K500 250GB SATAII :: NEC ND-2510A
¤ Fujitsu-Siemens P17-2 :: Chieftec Dragon Midi :: Zalman 460-APS
(+3.3VDC: 28A / +5VDC: 30A / +12VDC: 16+18A / -12VDC: 0.8A / +5VSB: 2.0A)
¤ Windows XP SP2 :: Firefox 2.0 :: NOD32 :: Google :: Gmail :: Live Messenger

attar

  • Guest
Re: StarCam 370i - low quality colour
« Reply #65 on: 05-January-06, 13:50:45 »

Hi All

I've just dug out my old Creative webcam and that set of screwdrivers I got in the 99p bin at Maplin.

I tried the Creative webcam (which used to see colour OK) with the SB lens and I got the same result as szucsati!  See here...

You will also see that the Creative lens had a filter on the back of it which looked identical (or at least very similar) to the filter on the SC.  I realise that, even though they look the same, they might not be.  My money is still on the glass versus plastic lens theory - not popular I know, but I'd put a shiny ten pound note on it!

So... I concur it's not the sensor, it's the lens...

PS: Nice hamsters! Little ones too!
Logged

szucsatiTopic starter

  • STAFF SERGEANT
  • *
  • Offline Offline
  • Posts: 90
Re: StarCam 370i - low quality colour
« Reply #66 on: 05-January-06, 14:21:51 »

Do you have a thick piece of clear and transparent plastic...?


Here you can download the reference driver for the chipset. It has really cool effects X-(( and zoom function. Unfortunately it can't control the infra leds.
There is a datasheet as well with circuit, etc.
Logged
¤ MSI K9N SLI Platinum :: AMD X2 3800+ :: Kingmax Mars 2GB DDR2-800MHz :: Galaxy 7600GS 128MB DDR3 Zalman
¤ Realtek HD :: Hitachi T7K500 250GB SATAII :: NEC ND-2510A
¤ Fujitsu-Siemens P17-2 :: Chieftec Dragon Midi :: Zalman 460-APS
(+3.3VDC: 28A / +5VDC: 30A / +12VDC: 16+18A / -12VDC: 0.8A / +5VSB: 2.0A)
¤ Windows XP SP2 :: Firefox 2.0 :: NOD32 :: Google :: Gmail :: Live Messenger

keeboudi

  • Guest
Re: StarCam 370i - low quality colour
« Reply #67 on: 06-January-06, 10:01:01 »

Attar -- why not swap the filters over and see if it 'fixes' the SC. Steady hand needed.

I took a look at the cct. diag. but as it is a reference design it does not show the IR LEDs. As I said before, they could just be cut -- maybe one leg on each only -- if they are bothersome

PS. Can I just say that they are Guinea Pigs and not hamsters and were 3 days old in this picture!

PPS. szucsati -- what sort of image size is OK as a rough guide ... I am new to this foruming business... this one I thought was quite small (only 55kB)
Logged

Tiresmoke

  • Guest
Re: StarCam 370i - low quality colour
« Reply #68 on: 06-January-06, 10:51:37 »

That image is just fine. If you post one that is outragious I will be sure to let you know. Untill then keep at it. I find the topic interesting so don't mind me reading over your shoulders a bit here.
Logged

keeboudi

  • Guest
Re: StarCam 370i - low quality colour
« Reply #69 on: 06-January-06, 12:52:15 »

Well I had a second reply from MSI tech:

====================
Dear Sir/Madam,
 
Thank you for contacting MSI UK support.
 
It is impossible for us to judge these individual cases, as there are too many external factors such as lighting conditions in the rooms in question, the environment will play a part.  We do not think your camera is faulty but obviously we cannot be 100% sure, we believe it is more likely a combination of different environmental factors that have caused your colour representation issues. 
 
Best Regards,
 
MSI (UK) Technical Support
====================

I think they either have not read this thread properly or don't want to commit but it is fairly clear that the cams we have experimented with are IR oversensitive. Now whether this is a design 'feature' or fault depends on whether we just had a bad batch or not. I wrote one final email to them and await an answer but I think I will give up after that.

Logged

micki

  • Guest
Re: StarCam 370i - low quality colour
« Reply #70 on: 06-January-06, 14:46:25 »

ok me to, got my spacecam today and when i first set it up the colours were ok, but as the day has gone on the colours are distorted. not being to tech minded, i had a fiddle with the settings and haven't been able to change it much. http://i8.photobucket.com/albums/a11/xmickix1/michelle1.jpgbeleive me, i do not have a blue rinse!
Logged

Stu

  • GENERAL OF THE ARMY
  • ******
  • Offline Offline
  • Posts: 19551
  • Birmingham, UK
    • StuOnline.co.uk
Re: StarCam 370i - low quality colour
« Reply #71 on: 06-January-06, 16:04:09 »

Quote
when i first set it up the colours were ok, but as the day has gone on the colours are distorted.

seems to me this camera gives better results with natural daylight, than in artificial light

Logged
Former moderator and admin, 2004-2012

Tiresmoke

  • Guest
Re: StarCam 370i - low quality colour
« Reply #72 on: 06-January-06, 20:37:32 »

keeboudi MSI do not read the forum. They look at it as User to User tech support. Sorry to disappoint but we like it better this way in here. If you want MSI to see something you have to copy out what you want them to see and mail it to them.
Logged

keeboudi

  • Guest
Re: StarCam 370i - low quality colour
« Reply #73 on: 07-January-06, 09:28:46 »

Tiresmoke -- I did send them the link to this thread ... do you think they wouldn't click it?
Should I actually send them the pix as attachments?

I am thinking though that in the end, this is a a design 'feature' and so they wouldn't consider it a fault.

Logged

Tiresmoke

  • Guest
Re: StarCam 370i - low quality colour
« Reply #74 on: 07-January-06, 12:06:23 »

We have all given them links before. As far as I can see they don't click it to see whatever is on the forum. However when we send them the info via mail they tend to respond. Just my observation.
Logged

szucsatiTopic starter

  • STAFF SERGEANT
  • *
  • Offline Offline
  • Posts: 90
Re: StarCam 370i - low quality colour
« Reply #75 on: 12-January-06, 10:09:50 »

Anyone found an IR filter film/material? I still haven't :(.
Logged
¤ MSI K9N SLI Platinum :: AMD X2 3800+ :: Kingmax Mars 2GB DDR2-800MHz :: Galaxy 7600GS 128MB DDR3 Zalman
¤ Realtek HD :: Hitachi T7K500 250GB SATAII :: NEC ND-2510A
¤ Fujitsu-Siemens P17-2 :: Chieftec Dragon Midi :: Zalman 460-APS
(+3.3VDC: 28A / +5VDC: 30A / +12VDC: 16+18A / -12VDC: 0.8A / +5VSB: 2.0A)
¤ Windows XP SP2 :: Firefox 2.0 :: NOD32 :: Google :: Gmail :: Live Messenger

keeboudi

  • Guest
Re: StarCam 370i - low quality colour
« Reply #76 on: 16-January-06, 04:22:24 »

Scuzati -- I haven either but I had this from MSI support:
============
Dear Sir/Madam,
 
Thank you for contacting MSI UK support.
 
From the photos you have sent it seems your camera is not displaying the colour correctly, as we have been unable to duplicate the problem we can only assume that your camera is faulty and as such need to be returned to your place of purchase for exchange.  IR sensitivity is not a "feature" of our camera, however as you are aware the camera is designed to work in very low light conditions and has options to enable this, however this should not affect the normal operation of our star cam.
 
Best Regards,
 
MSI (UK) Technical Support
============

I think I will send it back to see if an exchange will help ... in your case however, this is not possible ... maybe you can transplant xthe IR filter from some other (dead or unused) webcam?

I'll post here if the replacement cures the problem
Logged

szucsatiTopic starter

  • STAFF SERGEANT
  • *
  • Offline Offline
  • Posts: 90
Re: StarCam 370i - low quality colour
« Reply #77 on: 16-January-06, 04:44:41 »

What is the serial number of your cam? Please write it down before you send it back. It may be a wrong seria if the replacement device works fine. If yes, I could try to get it replaced withouth papers. But first see if your new one is better. I'm afraid it will take one or two weeks to get the other one.

My number is: S1B-0403012-M630511002*** (I hid the las three digits)

:shocked: I think it means the cam was made in  March, 2004 !! How can it be? Was it in the warehouse for 1,5 year??

Please everybody who has this problem check the serial number!
Logged
¤ MSI K9N SLI Platinum :: AMD X2 3800+ :: Kingmax Mars 2GB DDR2-800MHz :: Galaxy 7600GS 128MB DDR3 Zalman
¤ Realtek HD :: Hitachi T7K500 250GB SATAII :: NEC ND-2510A
¤ Fujitsu-Siemens P17-2 :: Chieftec Dragon Midi :: Zalman 460-APS
(+3.3VDC: 28A / +5VDC: 30A / +12VDC: 16+18A / -12VDC: 0.8A / +5VSB: 2.0A)
¤ Windows XP SP2 :: Firefox 2.0 :: NOD32 :: Google :: Gmail :: Live Messenger

keeboudi

  • Guest
Re: StarCam 370i - low quality colour
« Reply #78 on: 16-January-06, 09:32:29 »

It's similar ...  S1B-0403012-M630611001***
Not sure if that is a date code though ... I doubt it actually

Logged

paulxdg

  • Guest
Re: StarCam 370i - low quality colour
« Reply #79 on: 16-January-06, 09:55:24 »

I see there's been a lot more conversation on the subject of colour quality since I was last here.

It doesn't seem to like coloured plastic very much.

Take a look at this toy tractor which I was going to sell on ebay. In reality, the wheels are the same colour as the body, but not in the picture.




Here's another example much worse. This model railway wagon in reality is actually green. It's virtually the same colour green as BP Petrol stations. It's picked up the red and yellow not too badly.



Both these pitcures were taken inside, but in natural daylight in front of french windows facing south with the light coming from behind the webcam.

Again this wagon is made of plastic.

The serial number of my webcam is identical to the one in zsucsati's post.
Logged

paulxdg

  • Guest
Re: StarCam 370i - low quality colour
« Reply #80 on: 16-January-06, 10:15:51 »

What's most frustrating is that the picture quality can be quite good, and certain colours on certain surfaces seem fine. These are spot on.
It does seem to like red, but it has to be red on metal, not red on plastic.





Logged

keeboudi

  • Guest
Re: StarCam 370i - low quality colour
« Reply #81 on: 16-January-06, 10:32:13 »

paulxdg -- I am certain that this is an IR sensitivity issue. Different surfaces abrorb/reflect IR differently hence the differences you are seeing.
Nice wheels! :-))
Logged

paulxdg

  • Guest
Re: StarCam 370i - low quality colour
« Reply #82 on: 16-January-06, 10:42:36 »

Thanks.

I'm putting them on ebay later.  :grin:

That's why I bought this webcam, as a cheap way to take pics.

I didn't want to lay out for a digital camera.

At the moment the items I can sell are limited to one's of a certain colour and material.

You could be right about the IR. The snapshot button on the side is also a bit of an own goal in the design department too. It gives you camera shake.
Luckily I found a site with a modified version of amcap which includes an easy snapshot function just by hitting ctrl-L on the keyboard. It's also got a delay timer. Very useful. Unfortunately it had no effect on the colour perception.
Logged

stage

  • Guest
StarCam - Ambient light source is causing the problem
« Reply #83 on: 25-January-06, 04:27:24 »

Hello Guys,

I have had exactly the same problem as everyone here. It was driving me nuts trying to figure out was was going on. My mate has the same cam but he didn't seem to have the problem. So I took my cam over to his place and it was fine! The colours were normal! Took it back home, colours all messed up again. We have identical machines! So Last night I thought I'll try it on my laptop instead of the tower. Set it all up same problem. But then I started to walk around the house with it. And as soon as I stepped into the hallway all of the colours were normal! Stepped back into the living room, colours messed up! So I walked around the house doing this and found it worked in the kitchen and the hallway. That's when I realised it was the ambient light source that was causing the problem. The Hallway had an energy saver bulb (fluorescent light) and the kitchen had fluorescent light. The rest of the house tungsten. I phoned my friend and asked him what light source he has, it was an energy saver (fluorescent light). What's the bet that these things are built and tested in a factory with strip fluorescent lighting... So the question is now do I send the cam back or replace my tungsten bulbs with fluorescent energy saving ones?

The link below explains that about 90% of the energy Tungsten bulbs emit is in the form of heat (also called infrared radiation) and that fluorescent bulbs used in your home emit only around 30% of their energy in heat.

http://www.gelighting.com/na/business_lighting/faqs/halogen.htm#1

So the IR filter in this cam is definitely letting in IR light and this seems to be why the colours are screwed.
Logged

keeboudi

  • Guest
Re: StarCam 370i - low quality colour
« Reply #84 on: 25-January-06, 06:44:19 »

Hi Stage -- After all that kerfuffle with IR sensitivity I noticed the same thing ... it worked quite well with a small energy saver (ES) bulb (even though the room was quite dark, the image quality was pretty good) but as soon as I turned on the 300W Halogen uplighter, I turned into a ghost again.

This leads me to conclude that Tungsten and Halogen lights probably have a high IR content and the ES ones don't. I also was thinking the same thing ... should I send it back or keep it.

Plus points are the flexibilty of the stem and quite good image quality but the colour problem is a definite minus -- decisions decisions  ;D
Logged

paulxdg

  • Guest
Re: StarCam 370i - low quality colour
« Reply #85 on: 25-January-06, 07:29:28 »

If what you guys are saying is correct, then the only way to take photos with this webcam is under an ES light source, not even natural sunlight is an option since it contains infra red, unless your windows happen to be made of plexiglass which filters infrared.

Actually there's an interesting test. Take the laptop outside and see if the colour problem still occurs. Then go try it inside a car. If the windscreen is made of plexiglass, it should filter infra red. I wonder if anyone has double glazing made from plexiglass. If so they should be ok too.
Logged

keeboudi

  • Guest
Re: StarCam 370i - low quality colour
« Reply #86 on: 25-January-06, 07:34:24 »

Sounds like too much hard work!
Logged

paulxdg

  • Guest
Re: StarCam 370i - low quality colour
« Reply #87 on: 25-January-06, 11:18:15 »

Yes but it would confirm the infra red theory.

So far the best results I've had for taking pictures is in daylight at dusk, or when its very cloudy.

As the sun sinks below direct infra red diminishes, and since water blocks infra red, that may explain why the photos are better when its cloudy.
Logged

paulxdg

  • Guest
Re: StarCam 370i - low quality colour
« Reply #88 on: 25-January-06, 11:19:43 »

I should have added that I've been to Tesco's this afternoon to get an energy saver light bulb to try.

Hope it's not a waste of £1.97!!
Logged

stage

  • Guest
Re: StarCam 370i - low quality colour
« Reply #89 on: 25-January-06, 11:48:42 »

Let me know if the Tesco light works, I don't have much chance to test the thing during daylight at i'm not home, being winter and all. But I'll give it a go if i get a chance. I wonder if MSI could put a stonger filter in this cam that would make it work in IR light conditions but not disable their "night view". They could have made a machanical switch filter, pop it down "filter in" (normal light mode), pop it up "filter out" (night mode), a million ways to avoid the colour problem. Poor show by MSI to release to Market in its current state.
Logged

paulxdg

  • Guest
Re: StarCam 370i - low quality colour
« Reply #90 on: 25-January-06, 12:05:40 »

Well guys, what can I say.

Here's the before with a 100W cheapy standard light bulb




And here's the 20W supposedly 100W equivalent General Electric Eco from your local tesco.



Both pictures were taken on the default settings in amcap, i.e. after clicking on reset.

The colour is a little washed out, but then it is the default settings. It's one hell of a lot better than in natural daylight or under cheapy lightbulbs.

It you check the picture of the railway wagon on the previous page, it doesn't even look green in natural daylight, it looks brown and under the cheapy lightbulb above.........

If I wanted to be a little picky, I'd say that the energy saver bulb is pushing the reds into the orange part of the spectrum.  I'll try a bit of tweaking. At least it can now see green.

This does look like proof that the boys at msi concentrated too much on infra red capture at the expense of normal operation.



I thought I'd add these as a further example of the vast difference depending on the light source.

Dark Grey/Black woollen hat taken under cheapy light buld




And taken under eco light bulb



I assure you that the 2 pictures are of the SAME hat.

Logged

micki

  • Guest
Re: StarCam 370i - low quality colour
« Reply #91 on: 15-February-06, 08:08:04 »

just thought i'd pop back to add, after reading this latest development i to rushed out and bought energy saving light bulbs and my colour has improved greatly to. extremely happy with the cam now.
Logged

Tiresmoke

  • Guest
Re: StarCam 370i - low quality colour
« Reply #92 on: 15-February-06, 10:43:13 »

Sounds like a good resolution to this then. Glad to hear that folks are doing OK with this cam.
Logged

keeboudi

  • Guest
Re: StarCam 370i - low quality colour
« Reply #93 on: 15-February-06, 11:26:31 »

Yeah but it should really work with normal lights!
Here's what MSI had to say:

===============================
Dear Sir/Madam,
 
Thank you for contacting MSI UK support.
 
We have had a similar report from another forum user, and we have taken their findings onboard and hope to replicate the issue, and if an issue is discovered then we will attempt to rectify the issue in the next version of our star cam.  Thank you for your feedback it is most helpful to us!
 
Best Regards,
 
MSI (UK) Technical Support

=======================

Here's hoping they will give us new and improved lens assemblies (F.O.C  ;-))) when they make them!

I also found this from here http://coolcosmos.ipac.caltech.edu/cosmic_classroom/ask_astronomer/faq/radiation.shtml
Seems like plexiglass blocks IR so if anybody's got some give it a go! As water seems to as well, perhaps a plastic bag or clear glass filled with water might demostrate the principle.

What materials block, reflect, absorb or emit infrared light?

Thermal infrared, which corresponds to wavelengths longer than about 5 microns is a direct measure of temperature. One simple material that blocks IR is plexiglass. We use it in a demonstration of infrared radiation and the greenhouse effect. Also, water is a good absorber of IR. Hence, one must get above the atmosphere's water vapor to conduct most infrared astronomy measurements. Any good mirror should also be capable of reflecting infrared light. Most ground-based telescopes that observe in the "near-infrared" (betweewn 1 and 2.5 microns) rely on the same telescopes as for optical astronomy. Finally, thermal IR is a measure of heat, and *any* object above absolute zero (-273 C) emits infrared radiation. The hotter a source, the more IR light it emits.
Logged

szucsatiTopic starter

  • STAFF SERGEANT
  • *
  • Offline Offline
  • Posts: 90
Re: StarCam 370i - low quality colour
« Reply #94 on: 20-February-06, 03:07:54 »

Has anyone got information about this webcam?:
http://www.geniusnet.com.tw/product/product-1.asp?pdtno=598#fea

It is about 35 eur, so not too expensive. I think it has many ir leds so maybe it makes better pictures in dark. I'm very interested in a comparisation with the SC370i. No wonder, there's no reseller for the cam in Hungary...
Logged
¤ MSI K9N SLI Platinum :: AMD X2 3800+ :: Kingmax Mars 2GB DDR2-800MHz :: Galaxy 7600GS 128MB DDR3 Zalman
¤ Realtek HD :: Hitachi T7K500 250GB SATAII :: NEC ND-2510A
¤ Fujitsu-Siemens P17-2 :: Chieftec Dragon Midi :: Zalman 460-APS
(+3.3VDC: 28A / +5VDC: 30A / +12VDC: 16+18A / -12VDC: 0.8A / +5VSB: 2.0A)
¤ Windows XP SP2 :: Firefox 2.0 :: NOD32 :: Google :: Gmail :: Live Messenger

ash_gb

  • Guest
Re: StarCam 370i - low quality colour
« Reply #95 on: 10-March-06, 16:15:34 »

I've just bought this cam, and had it working quite well at work. Although initially it wouldn't work at all. I had downloaded the latest drivers (5.3.0.1) and I got no picture and the thing just froze, so eventually I tried the drivers on the CD and it worked fine. Unfortunately I've now got home but left the CD at work grrrrrrr. I downloaded the latest drivers again but had the same problem. Can anyone send me the version of the driver from the CD? I won't be back at work for a few days.
 Cheers
Logged

Stu

  • GENERAL OF THE ARMY
  • ******
  • Offline Offline
  • Posts: 19551
  • Birmingham, UK
    • StuOnline.co.uk
Re: StarCam 370i - low quality colour
« Reply #96 on: 10-March-06, 18:50:36 »

ash_gb,

come back tomorrow, i will see if i can zip them and upload to my webspace for you
Logged
Former moderator and admin, 2004-2012

frankw

  • Guest
Re: StarCam 370i - low quality colour
« Reply #97 on: 14-March-06, 18:57:16 »

come back tomorrow, i will see if i can zip them and upload to my webspace for you
Please, my CD does not work at all and the latest drivers just crash.  I am hoping the drivers on the CD are older and actually work.
Logged

Stu

  • GENERAL OF THE ARMY
  • ******
  • Offline Offline
  • Posts: 19551
  • Birmingham, UK
    • StuOnline.co.uk
Re: StarCam 370i - low quality colour
« Reply #98 on: 15-March-06, 13:05:13 »

the drivers on the CD are the same as those on the website

start your own thread if you want help, and post full details of your system

Logged
Former moderator and admin, 2004-2012

frankw

  • Guest
Re: StarCam 370i - low quality colour
« Reply #99 on: 15-March-06, 13:13:31 »

I posted about my problem in this thread.

Also, for everyone's info, new drivers were released today:

http://www.msi.com.tw/program/support/download/dld/spt_dld_detail.php?UID=604&kind=10

I have not tried them (currently at work) to see if they fix my problem, but fingers crossed :)
Logged

Stu

  • GENERAL OF THE ARMY
  • ******
  • Offline Offline
  • Posts: 19551
  • Birmingham, UK
    • StuOnline.co.uk
Re: StarCam 370i - low quality colour
« Reply #100 on: 15-March-06, 13:18:11 »

well frankw, i have no idea what is in your PC, or what your exact problem is, so i can't say if a driver update will help you or not ;-))

Logged
Former moderator and admin, 2004-2012

frankw

  • Guest
Re: StarCam 370i - low quality colour
« Reply #101 on: 15-March-06, 13:49:47 »

Hey Stu,

No problem buddy, I am pretty sure it's the drivers as I have tried them on 3 different machines.  Thanks for checking your CD though, that is much appreciated ;D

Cheers.
Logged

paddyg

  • Guest
Re: StarCam 370i - low quality colour
« Reply #102 on: 07-May-06, 18:46:10 »

i appear to have just cracked this problem, i was getting the same purple colour issues at night, ive just changed the bulb in my main light from a bog standard pearl bulb to a energy saver and the problem is sorted, it looks like the pearl bulb was chucking out loads of infra-red which is what was overloading the cameras sensor.

i noticed that if i pointed the camera at the computer screen or my tv the picture on them was coloured correctly, turned off the main light and used the lamp on my mobile and colours were fine.

Change your light bulbs and you will hae a properly functioning camera without having to mess about with firmware etc.
Logged

Stu

  • GENERAL OF THE ARMY
  • ******
  • Offline Offline
  • Posts: 19551
  • Birmingham, UK
    • StuOnline.co.uk
Re: StarCam 370i - low quality colour
« Reply #103 on: 08-May-06, 13:11:54 »

Quote
Change your light bulbs and you will hae a properly functioning camera without having to mess about with firmware etc.

:think: didn't we establish that earlier? :lol_anim:

definitely a very useful sticky topic i reckon :biggthumbsup:

Logged
Former moderator and admin, 2004-2012

szucsatiTopic starter

  • STAFF SERGEANT
  • *
  • Offline Offline
  • Posts: 90
Re: StarCam 370i - low quality colour
« Reply #104 on: 13-June-06, 14:14:27 »

StarCam Clip

Has anyone tried this modell? I wonder MSI made modifications on the lens or it is just a new design for the 370i. If so, it's a better design. I have a TFT monitor.
Logged
¤ MSI K9N SLI Platinum :: AMD X2 3800+ :: Kingmax Mars 2GB DDR2-800MHz :: Galaxy 7600GS 128MB DDR3 Zalman
¤ Realtek HD :: Hitachi T7K500 250GB SATAII :: NEC ND-2510A
¤ Fujitsu-Siemens P17-2 :: Chieftec Dragon Midi :: Zalman 460-APS
(+3.3VDC: 28A / +5VDC: 30A / +12VDC: 16+18A / -12VDC: 0.8A / +5VSB: 2.0A)
¤ Windows XP SP2 :: Firefox 2.0 :: NOD32 :: Google :: Gmail :: Live Messenger

Stu

  • GENERAL OF THE ARMY
  • ******
  • Offline Offline
  • Posts: 19551
  • Birmingham, UK
    • StuOnline.co.uk
Re: StarCam 370i - low quality colour
« Reply #105 on: 13-June-06, 15:21:53 »

i notice they've added this:

Quote
The camera supports infrared light, therefore, it's inevitably that the images would come out with a bit chromatic aberration when the IR light turn on or under sunlight environment.

;-))
Logged
Former moderator and admin, 2004-2012

Dunk1302

  • Guest
Re: StarCam 370i - low quality colour
« Reply #106 on: 08-September-06, 09:01:26 »

Greetings all..... I'm soooooo glad I found this forum & thread, as I've had exactly the same colour problems described previously.

I bought the StarCam for use as part of a DIY security system (so the IR use for low-light was a bonus), but in strong sunlight, like we have today it's terrible.

After reading the comments about the IR sensitivity and plexiglass I had a revelation - aren't normal safety glasses/goggles made from plexiglass? - when I get home (where the cam is) I'm gonna try fitting it with safety specs to see if it solves the problem - watch this space!!  8-))

Dunk 
Logged

qwertyasdf

  • SERGEANT
  • *****
  • Offline Offline
  • Posts: 38
Re: StarCam 370i - low quality colour
« Reply #107 on: 16-September-06, 18:57:29 »

So I got one of these web cams a couple of days ago and the quality of colour images is abysmal.

I have already come to the same conclusion as others here. The sensor has full sensitivity to IR light. It has to for the built in IR illumination to do anything useful. In sun or incandescent light the IR dominates washing out colour and giving an IR view of the world.

I found loads of web sites with details on how to make night vision cameras from web cams by removing the IR blocking filters. The star cam 370i doesn't have one to start with, all the others do for a reason.

The product should have been described as a night vision camera which just about passes for a colour web cam under flourescent lighting.




Logged
Pages: 1 2 3 [All]   Go Up