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Author Topic: K9N Neo V3  (Read 16723 times)

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SanwizTopic starter

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K9N Neo V3
« on: 12-July-08, 14:26:20 »

I got a new phenom to upgrade with. The website includes my mobo as compatable with the phenom. I go to update the bios and the bios needed isn't on the list. After searching for answers I discover that I need to contact MSI with a life history and wait for response to recieve the needed bios update...It's a bios update for pete's sake, there's no need for "Big Brother" type tactics. I spent money to get service, yet I feel punished for the service I chose.
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Svet

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K9N Neo V3
« Reply #1 on: 12-July-08, 14:30:51 »

If you have some issue, you can tell us to be able to help. Read >>Posting Guide<< 1st.
Also quit bashing its not allowed.
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SanwizTopic starter

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K9N Neo V3
« Reply #2 on: 12-July-08, 14:49:09 »

I did tell you in the long form I needed a bios update to use my new phenom that is reported by MSI that my mobo is compatable with, and I followed the instructions layed out by MSI to obtain the bios update. We still have First Amendment Free Speech right? Or is this a no Free Speech zone...According to the Constitution it would be unlawful for anyone to suppress Freedom of Speech, so quit the gestapo tactic.
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Svet

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K9N Neo V3
« Reply #3 on: 12-July-08, 15:08:23 »

"I did tell you in the long form I needed a bios update to use my new phenom that is reported by MSI that my mobo is compatable with"


And...? What board you have? What BIOS you need?


"We still have First Amendment Free Speech right? Or is this a no Free Speech zone...According to the Constitution it would be unlawful for anyone to suppress Freedom of Speech, so quit the gestapo tactic."

As i said bashing is not allowed, >>Please read and comply with the Forum Rules.<< Stop with that. There is no MSI persons here too.
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SanwizTopic starter

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K9N Neo V3
« Reply #4 on: 12-July-08, 15:11:55 »

I have a K9N Neo V3, I need the BIOS A7369NMS.30 latest release.
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Svet

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K9N Neo V3
« Reply #5 on: 12-July-08, 15:16:53 »

I have a K9N Neo V3, I need the BIOS A7369NMS.30 latest release.

A7369NMS.30M ? , for which CPU?
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HenryW

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K9N Neo V3
« Reply #6 on: 12-July-08, 15:17:25 »

 Also which Phenom do you have?

 Edit: looks like a bit slow with my question. :grin:
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SanwizTopic starter

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K9N Neo V3
« Reply #7 on: 12-July-08, 15:23:14 »

AMD® Boxed Phenom X4 Quad-Core Processor 9550, 4 gigs OC ram PC 6400, Vista 64
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Svet

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K9N Neo V3
« Reply #8 on: 12-July-08, 15:27:19 »

Here is it.

P.S: I renamed your topic as well.
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SanwizTopic starter

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Re: K9N Neo V3
« Reply #9 on: 12-July-08, 15:44:35 »

Thank you very much, yet I still don't understand the rigermarole for obtaining the bios update. These updates should be readily available on the MSI download page. The help I received here is very much appreciated though.
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Svet

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Re: K9N Neo V3
« Reply #10 on: 12-July-08, 15:53:02 »

They are not available because there is a reason for that, board can refuse to post if you have different CPU than Phenom with those BIOSes.
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HenryW

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Re: K9N Neo V3
« Reply #11 on: 12-July-08, 15:55:00 »

 The reason for asking which model CPU is that 125W is :nono: on that MB and you're OK in that respect. :smile:
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SanwizTopic starter

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Re: K9N Neo V3
« Reply #12 on: 12-July-08, 16:50:36 »

Do you have another version of the bios, 3.020b refuses to post with my phenom 9550 installed?
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HenryW

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Re: K9N Neo V3
« Reply #13 on: 12-July-08, 16:56:11 »

 Try 'Clear CMOS' before anything else now and see what happens.
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SanwizTopic starter

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Re: K9N Neo V3
« Reply #14 on: 12-July-08, 16:58:45 »

I did try to clear it. It refused to post after clearing cmos.
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HenryW

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Re: K9N Neo V3
« Reply #15 on: 12-July-08, 17:06:13 »

 For any further wait for BK, BIOS is his domain. :grin:
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Svet

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Re: K9N Neo V3
« Reply #16 on: 12-July-08, 17:09:39 »

Look here for >>Clear CMOS Guide<< {Remove power cord from the PSU 1st}
Do not forgot to return JBAT1 jumper to keep position{on pins 1-2}, before turn on the PC
Double check that Phenom CPU is installed properly.
Check the CPU for bented pins
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SanwizTopic starter

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Re: K9N Neo V3
« Reply #17 on: 12-July-08, 17:17:45 »

I've been building pc's since 1992, have you got another bios? Maybe I should just toss another 250 bucks into this for a new mobo.
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Svet

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Re: K9N Neo V3
« Reply #18 on: 12-July-08, 17:22:36 »

You haven't answered the questions, i don't known your progress.

"have you got another bios?"

Check attached one, but it should post with the 1st one.
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SanwizTopic starter

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Re: K9N Neo V3
« Reply #19 on: 12-July-08, 17:35:53 »

The machine works fine with an x2 4800 bios version 2.6. The phenom works fine in another machine different motherboard. With the bios flashed to 3.020b(the version you kindly linked to me) it posts with the x2 4800 as corrupt but loads with defaults but will not post with the phenom 9550 even after cmos is cleared via jumper, power unlugged ect. I used the usb flash utility as provided here to flash twice. Am I leaving anything out?
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Svet

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Re: K9N Neo V3
« Reply #20 on: 12-July-08, 17:45:37 »

"it posts with the x2 4800 as corrupt but loads with defaults but will not post with the phenom 9550 even after cmos is cleared via jumper, power unlugged ect."

Check the Phenom for bented pins.
Could be memory related, the Phenom may not like your current memory.
You can try the newest BIOS attached in provisional reply.

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SanwizTopic starter

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Re: K9N Neo V3
« Reply #21 on: 12-July-08, 17:57:17 »

Hmmm, I thought I made it pretty clear that the phenom works flawlessly in the machine I'm using now, with the exact same memory as in the other machine, but obviously you are convinced the file you linked was spot on and my 16 years exp dealing with construction and programming of computers is meaningless. I guess this is stalemate without you trying to offer a correct or different bios version. Thanks anyway.
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Svet

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Re: K9N Neo V3
« Reply #22 on: 12-July-08, 18:12:10 »

"Hmmm, I thought I made it pretty clear that the phenom works flawlessly in the machine "

I've list you the possibilities, you should double check them. It can get some damage{bent pins} due transportation from another machine to your or due installation part. Or may not sited well into socket.

"I'm using now, with the exact same memory as in the other machine"

You didn't told that till now, as well we don't know details about your hardware used yet.
Have you tried to boot with Phenom with just memory stick in a 1st DIMM close to CPU socket?
Your PSU can be weak to boot with Phenom too



"I guess this is stalemate without you trying to offer a correct or different bios version. Thanks anyway."

I offer you correct BIOS, that i known it works and MSI suggest too for your Phenom model:

Agena 9550 (B3, 95W)     200     11      SINCE 3.0K

http://global.msi.com.tw/index.php?func=prodcpusupport&prod_no=1244&maincat_no=1&cat2_no=&cat3_no=#

"without you trying to offer a correct or different bios version."

I've attached newest version too{seems you missed that}, basically both should support your newest CPU.
You can try 3.0M if need: https://forum-en.msi.com/index.php?action=dlattach;topic=118372.0;attach=4644

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SanwizTopic starter

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Re: K9N Neo V3
« Reply #23 on: 12-July-08, 18:25:52 »

Right...3.0k I read that. Except the link you provided was to download 3.0b. It may read 3.0k but after installation it was clearly 3.0b. After flashing the bios with the download from the link provided, upon bootup it clearly read 3.0b not 3.0k. Now can you provide a link to 3.0k that is truly 3.0k and not 3.0b? I figured you would've caught that what I was saying in an earlier post was that the link was to download 3.0b and I needed 3.0k. It's not your fault but clearly someone has placed the wrong upload for the 3.0k, and instead of uploading the correct bios of 3.0k it is uploading the incorrect bios of 3.0b.
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Svet

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Re: K9N Neo V3
« Reply #24 on: 12-July-08, 18:33:07 »

Right...3.0k I read that. Except the link you provided was to download 3.0b. It may read 3.0k but after installation it was clearly 3.0b. After flashing the bios with the download from the link provided, upon bootup it clearly read 3.0b not 3.0k. Now can you provide a link to 3.0k that is truly 3.0k and not 3.0b? I figured you would've caught that what I was saying in an earlier post was that the link was to download 3.0b and I needed 3.0k. It's not your fault but clearly someone has placed the wrong upload for the 3.0k, and instead of uploading the correct bios of 3.0k it is uploading the incorrect bios of 3.0b.

Dude 3.0K= 3.0 Beta 20, where 20=K, ergo 3.0K
The BIOS is correct one, stop bother with that.
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SanwizTopic starter

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Re: K9N Neo V3
« Reply #25 on: 12-July-08, 18:42:25 »

This is a joke. Name calling now? Come on I figured customer service wouldn't stoop to such levels. Dude? Ha. 3.020b = bios platform 3 revision 2 specifc to x where b=x.
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Svet

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Re: K9N Neo V3
« Reply #26 on: 12-July-08, 19:08:01 »

That's naming system that MSI use:
                            3.0K will shows V3.0B20
and if you gonna try 3.0M will shows V3.0B22

P.S: BIOS archives de-attached, since user got the files which needs.
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Fredrik

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Re: K9N Neo V3
« Reply #27 on: 12-July-08, 19:18:10 »

It is much easier to help people if one add full specs.
You are not a customer to us, you are someone we imagined was possible to help.
We are ordinary people who think we made so many mistakes we can help others avoid them. ;-))  Do you speak to other people like you have to Bosskiller? If there is anyone who can help you he is the one.  :yes:

How did you update?
We urge people not to use LiveUpdate. It is easily disturbed by other programs.
Seating a processor I hope you know how to do; unplug power, take motherboard out, clean HSF and processor, seat, add just a small drop, align the heat-sink, clearing CMOS in the meantime.

If you would say memory and PSU and previous processor, and maybe what the other system is like, we would be able to troubleshoot better, but since you are so reluctant to help us with even such important things, progress is uncertain. People will be reluctant to help you, you see.
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Mike

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Re: K9N Neo V3
« Reply #28 on: 12-July-08, 19:44:58 »

Sanwiz, this is a user to user forum as it states at the very top of each and every page of the forums. Look at my signature. We are all users here and we do not work for nor are we paid by MSI.  How about helping us so we can help you. >>Posting Guide<<

Also, what name calling are you talking about?  No one that I see is calling you any names.
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Aaron

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Re: K9N Neo V3
« Reply #29 on: 12-July-08, 20:58:17 »

FP,

He was referring to BK saying "dude".

Sanwiz,

Read the >>Posting Guide<< and provide us with more info. (Once again) this is a user to user forum, there are no MSI employees here. We are users, just like you.

If you don't help us - we can't help you. You forgot to answer BK about some of the things he asked:

Check the Phenom for bented pins.
Could be memory related, the Phenom may not like your current memory.
You can try the newest BIOS attached in provisional reply.


Double check that Phenom CPU is installed properly.
Check the CPU for bented pins
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Re: K9N Neo V3
« Reply #30 on: 12-July-08, 23:16:58 »

Aaron, that was my only guess, but I couldn't see why anyone would be bothered by the word "dude."
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akis

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Re: K9N Neo V3
« Reply #31 on: 13-July-08, 02:57:04 »

This is a joke. Name calling now? Come on I figured customer service wouldn't stoop to such levels. Dude? Ha. 3.020b = bios platform 3 revision 2 specifc to x where b=x.

Man, if I were running this board I would have kicked you out a long time ago. I can imagine the others here slowly counting to 10 before replying to you. You do act like a spoilt brat.
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SanwizTopic starter

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Re: K9N Neo V3
« Reply #32 on: 13-July-08, 17:20:06 »

I misread the user to user part. I was under the impression this was an official MSI support forum, my bad. It ticked me off to see my board on the compatable page but no physical support on the download page. Renaming my topic to suppress my 1st amendment Free Speech also bugged me.

Quote
P.S: I renamed your topic as well.

You may not have liked my attitude but when you want to express your opinion no one else should have the right to suppress your speech, if you don't like the opinion or statements made then ignore it and move along. Even aggreements made by accepting terms of service can be challenged as unconstitutional in a constitutional court meaning the constitution is the highest law in the land and any terms that break it can be thrown out. None the less I used a bios editor on the download I got here and fixed it up for use. My machine is working correctly now.

It's quite surprising to see people get so upset at the expression of opinion.
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Re: K9N Neo V3
« Reply #33 on: 13-July-08, 17:39:32 »

Sanwiz,

>>Please read and comply with the Forum Rules.<<

Expression of opinion and freedom of speech are all very well, and something I value highly myself, but ultimately we are all here in this forum to help others with problems they are having, not as a sounding board for people to have a rant, or to attack others trying to help. We have rules in place, and they are there for a reason, if you have a problem with these rules, then I suggest you look elsewhere for help in future.

I'm glad you sorted the problem yourself, but I don't see why you made a big issue out of contacting MSI for the correct BIOS for your CPU support. No-one here gets paid to help others fix their problems, thats why its a user-to-user forum, we all share knowledge gained ourselves, and no-one appreciates people like yourself stomping in here displaying the attitude that you have. MSI are very grateful for the work that we do here, as it allows their own support staff to deal with more troublesome problems, that cannot otherwise be easily solved.
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