Time to Upgrade your Software – MSI CENTER (Bug Status)

Pangolin

Pangolin

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MSI has rolled out, MSI Center, a new integrated software that is easily customizable and user friendly. The purpose of MSI Center is to completely replaced Dragon Center/Creator Center/Business Center along with more unique features to enhance the overall user experience with MSI product.

One click features installation (Gonna install all for best experience)
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Customizable feature sets item (We love LAN Manager but maybe next time?)
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Dark/Light mode (Less power, save the earth with dark mode!!)
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Scalable user interface (Banana just for scale)
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Compatibility
Since version 1.0.19.0 or later, MSI Center is compatible with most of MSI product. Below is the list of supported modules for motherboard and graphics cards.
For other MSI product, please check product page to see if MSI Center is available for download.
Motherboard:
- Intel Series motherboard with X299/300/400/500 or newer
- AMD Series motherboard with X399/TRX40/A320/400/500 or newer

Graphics card:
NVIDIA GPUs:
- GeForce RTX™ 30 Series: SUPRIM / GAMING TRIO / GAMING / VENTUS 3X / VENTUS 2X / VENTUS 2X XS / AERO ITX Models
- GeForce RTX™ 20 Series: LIGHTNING / GAMING TRIO / GAMING / SEA HAWK / SEA HAWK EK / DUKE Models
- GeForce® GTX 16 Series: GAMING Models

AMD GPUs:
- Radeon™ RX 6000 Series: GAMING TRIO / GAMING / MECH models
- Radeon™ RX 5000 Series: GAMING / EVOKE models

It takes no extra effort to upgrade from Dragon Center/Creator Center/Business Center to MSI Center.
1. Run MSI Center_1.0.xx.0.exe, which can be downloaded from the Utility page of your MSI devices (if available).
2. Click Yes and system will remove Dragon Center/Creator Center automatically.
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3. Waiting for the installation to complete.
4. All settings will revert to default so you need to modify again.

Troubleshoot
MSI Collect Log Tool
Whenever you encounter issue with MSI Center such as unable to open it up, features does not work properly etc,
1. Generate log file for MSI to debug with MSI Log Collect Tool
How to re-install MSI Center?
1. MSI Center/Dragon Center Removal Tool
No brainer uninstaller that remove MSI Center in one click
2. Follow steps below
a. Go to Apps & features.
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b. Uninstall MSI Center SDK
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c. Uninstall MSI Center
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d. Make sure both MSI Center SDK & MSI Center is removed
e. Re-install MSI Center from scratch again
  • How to install Dragon Center/Creator Center if I have already installed MSI Center?
    Why do you want to do that? But if you insist on making the “wrong decision”,
    • 1. Follow the steps above to uninstall MSI Center and MSI Center SDK.
    • 2. Search for MSI Dragon Center/MSI Creator Center in Microsoft Store to install Dragon Center/Creator Center.
    • 3. Waiting for the installation to complete.
  • Why does Dragon Center ask to uninstall MSI Center SDK before installing?
    1620215129484.png
  • This is what you get for not liking MSI Center, but you can fix it by opening command prompt and type “reg delete HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\MSI” and enter “yes” after.
    Note.
    Make sure no MSI Center registry key left in the specific path
  • 1620215153299.png
 
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With Mystic Light version 3.0.0.50, the GK50 Elite keyboard no longer syncs with other components.
If I set it to color shift with "All Sync" enabled, the mouse (GM30) and the motherboard RGB is in sync while the keyboard is stuck in a single color
 
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mbushnaq said:
With Mystic Light version 3.0.0.50, the GK50 Elite keyboard no longer syncs with other components.
If I set it to color shift with "All Sync" enabled, the mouse (GM30) and the motherboard RGB is in sync while the keyboard is stuck in a single color
Click to expand...
is it controllable if you control GK50 alone? if it's not controllable, can you reset the keyboard by holding FN+ESC for 5 secs?
 
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teletubby_po said:
is it controllable if you control GK50 alone? if it's not controllable, can you reset the keyboard by holding FN+ESC for 5 secs?
Click to expand...
yes, GK50 is controllable alone, the issue is that it cannot sync with rest of the components lights
I have also tried to reset the keyboard using FN+ESC several times but the issue still remains
 
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teletubby_po said:
what are your other components? have you tried a clean reinstallation?

The tool is for collecting MSI Center/Dragon Center/Creator Center log file for troubleshoot.
https://download.msi.com/uti_exe/nb/MSI-Collect-Log-Tool.zip


and is this only with color shift or other LED styles fail as well?
Click to expand...

Other components are the motherboard (B550 Gaming Edge Wifi), RAM (GSKILL Trident Neo), and Mouse (GM30)
Yes I have tried a clean installation and also reconfigured everything from scratch however issue remains

The issue happens on all light effects in sync mode except for Rainbow.

The log file can be download from the OneDrive link
 
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Hello,

Last update (2.0.13.0) completely break the Fan System management on my system (B550I Gaming Edge Max Wifi) System fan is stuck a 1200 RPM in silence mode instead of 700-800 normally. I've also lost the Chipset Temperature in Hardware Monitoring.

This version is not stable. Is it possible to downgrade version without MS Store push the update ?

Rgds,
Cédric
 
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carre.cedri152102d1 said:
Hello,

Last update (2.0.13.0) completely break the Fan System management on my system (B550I Gaming Edge Max Wifi) System fan is stuck a 1200 RPM in silence mode instead of 700-800 normally. I've also lost the Chipset Temperature in Hardware Monitoring.

This version is not stable. Is it possible to downgrade version without MS Store push the update ?

Rgds,
Cédric
Click to expand...
Try this Link was working before
Then you will need to Disable Updated in the App Settings
But version 2.0.13.0 seems to be working mostly
I had to reeboot my system several times before it did work.
And It seems to be clashing with some APP's on my Build it will crash Aida64 if I run a Scan from it for System info or Advanced Updated
So ther may be other apps it is conflicting with during the install. or for Montering info like temps
1680923952835.png

1680923966727.png
 
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mbushnaq said:
Other components are the motherboard (B550 Gaming Edge Wifi), RAM (GSKILL Trident Neo), and Mouse (GM30)
Yes I have tried a clean installation and also reconfigured everything from scratch however issue remains

The issue happens on all light effects in sync mode except for Rainbow.

The log file can be download from the OneDrive link
Click to expand...

The issue was duplicated and MSI will fix it with further MSI Center updates.
Have a try again after MSI Center updates.
Until then as a temporary workaround control GK50 Elite’s LED separately.
 
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Hello everyone i have problem with msi center not seeing my motherboard :)
To the point, the "MSI Center" dont see my motherboard, but also i have the stock AMD Wraith Prism cooler( is does have the RGB), and the mobo dont see it when i plug it to the ubs2.0 header.
When im going to the Mystic Light i have information that "mainboard LED firmware is abnormal bla bla bla"
I cannot change the LED's on MOBO cuz the msi software dont see it.
I tried all, went thru all 24 pages of the forum.
I was replacing the LEDkeeper2.exe all versions i found on the web
I tried flashing other Bios versions.
Please help somehow :)

Specs: MSI B550 MPG Gaming Plus
AMD Ryzen 5600X
Aorus 1080Ti G11
Msi Center 2.0.14.0
Mystic Light 3.0.0.52
 

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leyek12128102a8 said:
Hello everyone i have problem with msi center not seeing my motherboard :)
To the point, the "MSI Center" dont see my motherboard, but also i have the stock AMD Wraith Prism cooler( is does have the RGB), and the mobo dont see it when i plug it to the ubs2.0 header.
When im going to the Mystic Light i have information that "mainboard LED firmware is abnormal bla bla bla"
I cannot change the LED's on MOBO cuz the msi software dont see it.
I tried all, went thru all 24 pages of the forum.
I was replacing the LEDkeeper2.exe all versions i found on the web
I tried flashing other Bios versions.
Please help somehow :)

Specs: MSI B550 MPG Gaming Plus
AMD Ryzen 5600X
Aorus 1080Ti G11
Msi Center 2.0.14.0
Mystic Light 3.0.0.52
Click to expand...
found this vid might be helpful
here's the site mentioned in the video, follow the instruction and see if you can get the LED firmware back

MSI Tool Summary - MB LED FW Update

MSI Center Error Message "The mainboard's LED firmware is abnormal " (JARGB_V2 header Compatible Problem with third party ARGB device) 1. Shutdown the system and remove all the ARGB devices that connect to JARGB_V2 header of motherboard. 2. Turn off Power supply and short JBAT or clear CMOS for few
sites.google.com sites.google.com
 

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Since last update, the MSI Center (v.2.0.14) causes problems by resetting or switch the Power Management Plans.
All entries shown on the pic, are about MSI Center.
Please fix it.
 

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  • MSI_PWR.JPG
    MSI_PWR.JPG
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Hello all! I'm having an issue of this kind. In the 1.9 version of Msi Center my RGB stuff was working just fine. After the app updated to the 2.0 it stopped detecting my Patriot Viper ram. MoBo is Mpg Z590 Gaming Carbon WiFi. I tried EVERYTHING, including bios restore/update.
I noticed that when i end the LedKeeper2 Process, the rgb on my ram turns off and after a few seconds it turns on again. I'm pretty sure that process has something to do but i'm to ignorant on this kind of stuff and i can't figure out what to do.
 
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draconian said:
Hello all! I'm having an issue of this kind. In the 1.9 version of Msi Center my RGB stuff was working just fine. After the app updated to the 2.0 it stopped detecting my Patriot Viper ram. MoBo is Mpg Z590 Gaming Carbon WiFi. I tried EVERYTHING, including bios restore/update.
I noticed that when i end the LedKeeper2 Process, the rgb on my ram turns off and after a few seconds it turns on again. I'm pretty sure that process has something to do but i'm to ignorant on this kind of stuff and i can't figure out what to do.
Click to expand...
hi, can you post a picture of the RAM sticker like this?
1682994077495.png
 
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Known Issue: MSI Center v2.0.15.0 shows "Please use local administrator account for Features Sets installation" while local admin account is already been used
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Solution: MSI Center v2.0.19.0 (release 6/6 - MSI website)
Workaround: Log on MSI services with your main microsoft email account <<Reference Link>> Thanks to @idispatch3130802b4
 
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there must be serious brain fart at msi whoever is responsible for screwing up two editions of msi Center 2.0.15.0 and now 2.0.16.0 get your act together msi ! will ya ?
2023-05-15 (1).png
 
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