Time to Upgrade your Software – MSI CENTER (Bug Status)

P

psbaker2.somerse15a202e0

New member
Joined
Feb 19, 2023
Messages
16
You will get no actual assistance in making this work. MSI Center is extremely buggy.

I have spent hours trying to make it work one way or another. It won't. If you do by chance hit that miracle installation, on the next startup or next opening of MSI Center, all will be lost again.

My issue is that half of the installed features (of course the ones I want) don't show up on the Features Tab and when I open them from the other page they take me to the Support Tab. So that's been fun. The only thing that I have access to in MSI Center is Mystic Light and it requires an occasional computer shutdown and reboot to keep it working.
 
keith3_16

keith3_16

Active member
CORPORAL
Joined
Apr 20, 2015
Messages
390
psbaker2.somerse15a202e0 said:
You will get no actual assistance in making this work. MSI Center is extremely buggy.

I have spent hours trying to make it work one way or another. It won't. If you do by chance hit that miracle installation, on the next startup or next opening of MSI Center, all will be lost again.

My issue is that half of the installed features (of course the ones I want) don't show up on the Features Tab and when I open them from the other page they take me to the Support Tab. So that's been fun. The only thing that I have access to in MSI Center is Mystic Light and it requires an occasional computer shutdown and reboot to keep it working.
Click to expand...
Most of the features require a supported MSI motherboard/GPU, check to see if your motherboard is supported.
 
J

justin_r_bake15bf02ed

New member
Joined
Feb 17, 2023
Messages
5
stew.mcleo161202f8 said:
I follwed these directions @justin_r_bake15bf02ed

Step1. Please uninstall original MSI Center on app list.
Step2. Please remove MSI Center SDK in programs and features in control panel.
Step3. Restart once.
Step4. Delete the folder C\\MSI and C\\Program Files(x86)\ MSI.
Step5. Restart once.
Step6. Please install latest MSI Center

I installed MSI Center from the windows app store .. a big departure for me. Typically I'd download and install from MSI.
Click to expand...
Didn't work for me I'm afraid! Still the same problem of getting stuck on loading modules.
 
keith3_16

keith3_16

Active member
CORPORAL
Joined
Apr 20, 2015
Messages
390
psbaker2.somerse15a202e0 said:
MSI Z790-P WiFi and it is supported. Software is garbage.
Click to expand...
I've had no real problems with it, other than corsair products not always playing nice with MSI Centre. could it be you have several RGB controlling programs all trying to do things all at once?
 
P

psbaker2.somerse15a202e0

New member
Joined
Feb 19, 2023
Messages
16
keith3_16 said:
I've had no real problems with it, other than corsair products not always playing nice with MSI Centre. could it be you have several RGB controlling programs all trying to do things all at once?
Click to expand...
It's not just Mystic Light. It's all of the features. Half or more won't even show up in the Features Tab, opening them from the Features Page takes me to the Support Tab. When you do manage to get anything working then on next restart or the next time you open MSI Center everything is lost. It's just bad software. I am not the only one having these issues. The are hundreds of posts saying the exact same thing.
 
S

stew.mcleo161202f8

New member
Joined
Feb 17, 2023
Messages
23
psbaker2.somerse15a202e0 said:
It's not just Mystic Light. It's all of the features. Half or more won't even show up in the Features Tab, opening them from the Features Page takes me to the Support Tab. When you do manage to get anything working then on next restart or the next time you open MSI Center everything is lost. It's just bad software. I am not the only one having these issues. The are hundreds of posts saying the exact same thing.
Click to expand...
You think by now they would have a solid product, sad to stay it appears to be fraught with issues.
 
R

richyreid115a402e3

New member
Joined
Mar 10, 2023
Messages
3
justin_r_bake15bf02ed said:
Thanks for the suggestion, I gave it a try but unfortunately no luck, still stuck in the same place.
Click to expand...
I'm the same. Tried all the "uninstall, delete MSI folders, install, disable anti-virus" steps and it still gets stuck on "loading modules". Even wiped Win11 and re-installed everything with the same issue.
MoBo: Z590 Carbon Wifi
 
R

radiavramov8155e02da

New member
Joined
Feb 22, 2023
Messages
16
stew.mcleo161202f8 said:
Submit a case to MSI and perhaps they have a beta version or something.
Click to expand...
I submitted a ticket a long time ago and still have no working solution for "waiting for loading modules" . All my MSI parts in the PC can`t be controlled and also my RGB fans and RAM connected to the MSI motherboard.
Also have a topic here: https://forum-en.msi.com/index.php?...hawk-wifi-msi-center-stuck-on-loading.383620/
and again nothing ...
the biggest software disappointment of all time. My whole PC is blocked by this and there is nothing we can do.
 
Encryptme

Encryptme

Encrypt Everything
Joined
Jul 20, 2021
Messages
148
radiavramov8155e02da said:
I submitted a ticket a long time ago and still have no working solution for "waiting for loading modules" . All my MSI parts in the PC can`t be controlled and also my RGB fans and RAM connected to the MSI motherboard.
Also have a topic here: https://forum-en.msi.com/index.php?...hawk-wifi-msi-center-stuck-on-loading.383620/
and again nothing ...
the biggest software disappointment of all time. My whole PC is blocked by this and there is nothing we can do.
Click to expand...
They have now released a bios for 7000 series 3D chips!
 
R

richyreid115a402e3

New member
Joined
Mar 10, 2023
Messages
3
RESOLVED for me...
Hi all, I raised a case with MSI Support on the 18th March 23 and today my issue has been resolved. They requested I run and submit the log files generated the MSI Collect Log Tool. Within 2 days they had identified a piece of software which was causing MSI Center to fail. The software was Citrix Workspace (which I had downloaded from the Citrix website - Latest version). I was asked to uninstall Citrix Workstation, reboot, complete the MSI Center Install. At this point I rebooted and confirmed MSI Center was working as expected. Then I was instructed to download Citrix Workspace (FROM THE MS STORE... not the CITRIX Website). Once installed I confirmed both applications to work as expected
justin_r_bake15bf02ed said:
Didn't work for me I'm afraid! Still the same problem of getting stuck on loading modules.
Click to expand...
 
R

radiavramov8155e02da

New member
Joined
Feb 22, 2023
Messages
16
Pangolin said:
Known Issue: MSI Center hangs at "Please wait patiently for loading modules"
View attachment 170502
Reason: Software conflict with "Citrix Workspace for Windows"
Workaround: Remove Citrix Workspace for Windows completely, Reboot and re-install "Citrix Workspace" from windows store
Click to expand...
It worked! Thank you so much for the solution!

Finally we know the reason. Hope they fix it in the next versions!

Thank you again!
 
Top